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Square Payroll
5
460
4
131
3
18
2
2
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based payroll processing solution
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Square Payroll - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Square Payroll overview
Based on 621 verified user reviews
What is Square Payroll?
Square Payroll is a payroll program offering key features such as direct deposit, tax compliance, payroll management, payroll reporting, W-2 preparation, and a self-service portal, among others.
Who uses Square Payroll?
By industry, Square Payroll reviewers are most commonly professionals in food & beverages (16%). The most frequent use case cited is small business payroll (53% of reviewers).
What do users say about Square Payroll pricing?
Most reviewers indicate Square Payroll offers transparent, affordable pricing and robust features, which they find cost-effective. However, some users report higher costs for larger teams or add-ons, and a few wish for more customization or bundled options.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
User Interface
Payment Processing
Pricing
Customer Support
Recurring software glitches and delays
Square Payroll’s user interface
Square Payroll pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.7
Customer support
4.4
Reviews sentiment
What do users say about Square Payroll?
Square Payroll is a payroll program offering key features such as direct deposit, tax compliance, payroll management, payroll reporting, W-2 preparation, and a self-service portal, among others.
Select to learn more
Who uses Square Payroll?
Based on 621 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Square Payroll's key features
GetApp's analysis of 32 verified user reviews collected between July 2021 and November 2023 identifies Square Payroll's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Square Payroll's Direct Deposit feature for its ease of use and efficiency. They find it simplifies paying employees, eliminating the need for printed checks and saving costs. Users report that it ensures timely and accurate payments, enhancing professionalism and flexibility. They highlight the convenience of setting it up once and the ability to track payroll expenses digitally. However, some reviewers mention occasional delays in deposits reaching accounts. Of the 23 Square Payroll users who gave detailed accounts of their use of Direct Deposit, 96% rated this feature as important or highly important.
See related user reviews
Francel P.
Owner
Jenapher H.
Operations Director
Elisa K.
President
Users report that Square Payroll's Tax Compliance aspect takes the burden off their shoulders by handling state and federal taxes efficiently. They appreciate the seamless management of tax filings and the provision of necessary reports. Reviewers indicate that it keeps them updated with emails and ensures all forms are in one place. They find it valuable for saving time and avoiding the complexities of tax paperwork, though some wish it also covered sales taxes. Of the 16 Square Payroll users who gave detailed accounts of their use of Tax Compliance, 94% rated this feature as important or highly important.
All Square Payroll features
Features rating:
Square Payroll alternatives
Square Payroll
Starting from
6
/user
Per month
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Starting from
5
/user
Per month
Rippling
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8
/user
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RUN Powered by ADP
Starting from
No pricing info
Square Payroll pricing
Pricing plans
Pricing details:
User opinions about Square Payroll price and value
Value for money rating:
To see what individual users think of Square Payroll's price and value, check out the review snippets below.
Joe H.
Owner
Carolyn B.
Owner, President
Square Payroll integrations (7)
Integrations rated by users
We looked at 621 user reviews to identify which products are mentioned as Square Payroll integrations and how users feel about them.
Integration rating: 4.8 (6)
“It connects your event management directly to your payments, so everything stays in sync. Deposits, invoices, and final payments flow through one system, reducing manual entry and errors.”
Aireanne T.
Owner
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
“Worked well, but fees were really high, especially for memberships”
Steve D.
Massage Therapist and owner
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
“It's honestly one of the main reasons I recommend Jobber to clients. As an accountant, having invoices, payments, and customer data flow straight into QuickBooks Online means I'm not re-entering everything manually or chasing down missing information”
“Keeping expenses down for right now until we get ACT caught up and then will update QB to Online most likely”
Eri D.
ACCOUNTANT
Integration rating: 2.0 (1)
“Because importing employee hours reduces the chances of mistakes. The integration was good at the beginning but we ran into issues and the integration is no longer set up and when i have reached out to both organizations for help, neither has helped.”
“We use Homebase for timekeeping and once it is integrated with Gusto, we can import timesheets into Gusto for payroll prep with only a few clicks.”
Juan C.
VP of Finance and Operations
Square Payroll customer support
What do users say about Square Payroll customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Square Payroll customer support.
Widespread user sentiment highlights Square Payroll’s support team as friendly, knowledgeable, and quick to respond to questions.
A significant portion of users find it easy to contact customer service, appreciating fast access and helpful guidance during setup.
Common user feedback notes support is available across multiple channels, with reps providing patient and thorough assistance.
A limited number of users report difficulty reaching customer service, citing long hold times and challenges getting real-time help.
Support options
To see what individual users say about Square Payroll's customer support, check out the review snippets below.
“It's quick and easy to use, and the customer service has been wonderful, especially for someone so out of their depth.”
Anjie C.
Owner
“Now that we have been using it for a year or more, its practically automated.”
Carolyn B.
Owner, President
“We have 2 main issues with the software and that's making it more customizable and also getting customer service support is sometime difficult. Since square makes the software easy to use it sometimes lacks in certain areas.”
Maggie d.
Owner
“Also, the customer service can be a bit lacking.”
Joe H.
Owner
Square Payroll FAQs
Square Payroll is an integrated online payroll processing solution that helps SMBs and enterprises manage the paychecks of both salaried and hourly wage employees. The software offers various features including integrated timecards, tax calculators and new-hire reporting. Square Payroll offers a dashboard that can be accessed by all the employees to update their personal information, bank account details and tax withholdings. Access rights to this information are controlled by the administrator to ensure that the employees can view and edit only their details. The timecard feature helps to track employee clock-in and out and to calculate overtime, bonus payments and commissions. Managers can also review, edit and manage the timecard information by using the dashboard functionality. Square Payroll also tracks employee leave balances and calculates the accruals for each employee on the basis of the leave policies set by the employer. The application allows managers to set unique paid time off (PTO) policy for each employee and ensures the payouts whenever an employee avails them.The software integrates with ADP, Intuit and Paychex to pull out an employee's payroll reports with a previous company and ensures a smooth transition to Square Payroll systems. The tool also helps users to complete tax forms and adhere to the guidelines set by the state payroll tax agencies. The solution is currently available in twelve states in the U.S. and adheres to the PCI Data Security Standard for card processing and provides layered security.
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