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Cloud Communication Platform Software with Call Routing (2026) - Page 3

Last updated: April 2026

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112 software options

Zadarma logo

Business phone system for companies of all sizes

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Zadarma offers a new generation of business phone system with virtual numbers from 110 countries, free Cloud PBX, free CRM and widgets.

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LeadDesk logo

Clear and Efficient Sales and Customer Service Software

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LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

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TxtSquad logo

Meet your patients where they are with TxtSquad: Secure SMS

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TxtSquad: HIPAA-compliant text messaging for healthcare. Streamline patient communication with SMS, reminders, and automation.

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Freshcaller logo

Modern Phone System for customer support & sales

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Freshcaller is a modern cloud communication platform for customer support, sales, IT, and HR teams. It's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up phone operations. It offers phone numbers in 90+ countries.

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Infobip logo

Omni-channel customer communication and engagement

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Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

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Eloquant logo

Cloud Contact Center Customer Experience platform

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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Webex Connect logo

Enterprise Cloud Communications Platform

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Webex Connect is an Enterprise CPaaS platform that enables rapid automation of multi-channel customer journeys across communications channels such as SMS, Voice, RCS, Apple Business Chat, WhatsApp, Facebook Messenger, Twitter DM & more.

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VIS Centralino in Cloud logo

Cloud-based business phone solution

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VIS-Centralino In Cloud is a cloud-based phone system for small businesses and public administrations that helps control and modify the functions of VoIP Cisco CUCM.

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Moxo logo

Streamline service orchestration processes for customers.

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Moxo acts as a cloud-based communication hub, integrating real-time collaboration, file sharing, and task management. Businesses can centralize interactions with clients and teams in a secure digital workspace.

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SkySwitch logo

Cloud-based PBX system

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SkySwitch is a cloud-based PBX system that helps IT businesses streamline customer communication processes using voice or video calls, messaging, and other methodologies from a centralized platform. It lets staff members utilize the QoS (Quality of Service) monitor to manage as well as run diagnostic tools to troubleshoot network issues.

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Video RTC logo

Video transactional channels for contact centers

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Video RTC is a cloud-based solution for enhancing the capabilities of existing IP contact centers. The platform provides multi-channel coverage for web browsers, mobile devices, and IoT devices, allowing users to seamlessly connect with customers across multiple devices.

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HiperMe! logo

Unified communications and contact center platform

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HiperMe! is a cloud-based contact center and unified communications platform that enables companies to manage corporate communications and customer service interactions from one place. With HiperMe!'s omnichannel solution, businesses can receive and place calls, emails, chats, WhatsApp message

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Diabolocom logo

Cloud software for call centers & customer service.

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Diabolocom is a European leader in cloud-based software services for call centers and customer service.
With fast deployment, compelling ease of use, secure cloud hosted in Europe, premium call quality and native CRM integration, easily increase customer loyalty and boost sales.

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CALLR logo

AI Voice Agents for Inbound Calls & Sales

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CALLR is a Voice AI platform that uses AI agents to answer, qualify, analyze, and route phone calls automatically. It helps businesses capture every inbound lead, eliminate missed calls, and turn conversations into actionable data.

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CircleLoop logo

Cloud based business telephony system

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CircleLoop is a cloud-based,self-serviced business telephony software system with native desktop, and mobile apps, boasting features including UK and international number support, personalized voicemail, call transfer, call recording, SMS integration, smart notifications, contact management and more

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Ring.io logo

Intelligent sales call handling with native CRM integration

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Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support

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Line2 Pro logo

Cloud-based communication platform for small businesses

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Line2 is a cloud-based communication platform that enables small businesses to communicate with customers via calls and texts using a virtual phone system. Professionals can utilize the platform to set up different phone lines for team members, facilitating quick client response.

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CometChat logo

Seamless Real-Time Chat Integration for Your Applications.

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CometChat is a comprehensive communication solution that empowers businesses to seamlessly integrate real-time chat features into their applications and websites.

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Callbox logo

UCaaS, Cloud PBX, Contact Center, Omnichannel

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Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

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CM.com Communications Platform logo

One platform to reach your audience via all mobile channels

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Engage your customers on their favorite channels to enhance the customer experience. The Communications Platform of CM.com connects you to your audience through popular messaging channels via the Business Messaging API, SMS via the SMS Gateway, and voice calls via the Voice API or SIP Trunk.

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Placetel logo

All-in-one - cloud calling, team messaging & online meetings

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Placetel + Webex combines business telephony software from the cloud with the full Webex suite. Benefit from over 150 telephone system features paired with video conferences in HD, file and screen sharing, call control, instant messaging, call center functions and unified communication.

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Intalk.io logo

Break All Communication Barriers with intalk.io

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Modern Cloud Contact Center with multichannel capabilities with Inbound, Outbound, IVR, and Chat modes

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thinQ logo

Cloud communication platform

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thinQ is a cloud communication platform designed to help contact centers, telcos and enterprises control all aspects of their inbound & outbound communications with local voice, toll-free voice, call routing, voice API integrations, database solutions, messaging technology, and more

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Contact Cloud logo

Omnichannel call center and business phone system

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Contact Cloud is an omnichannel call center solution designed to help businesses capture leads, track calls, send or receive text messages, manage web forms, and streamline unified communications as a service (UCaaS) operations. Supervisors can route interactions based on agents' availability, queues, or location and analyze calls from email campaigns, print collateral, landing pages, TV advertisements, and other sources.

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Okomo logo

Sales and service communication platform

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OKOMO is a sales and service communication solution. It easily integrates live messaging, voice, video, file sharing, and appointment scheduling directly into online channels such as websites, emails, newsletters, and social media, boosting sales conversion and customer satisfaction for service-driven businesses and organizations.

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