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Top Rated IVR Software with Chat - Page 3

Last updated: June 2026

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149 software options

Infobip logo

Omni-channel customer communication and engagement

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Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

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VIS Centralino in Cloud logo

Cloud-based business phone solution

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VIS-Centralino In Cloud is a cloud-based phone system for small businesses and public administrations that helps control and modify the functions of VoIP Cisco CUCM.

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Nextiva Contact Center logo

Omni-Channel Customer Relationship Management

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Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

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Verloop logo

Conversational AI Platform for Automated Customer Support

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Verloop.io is a Conversational AI platform that automates customer support, using ML, ASR, and NLP to power AI-driven self-service, real-time agent assistance, and automated quality insights. Supporting 80+ languages across various channels, Verloop.io enables brands to achieve 90%+ query deflection

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Amazon Connect logo

Scalable Omnichannel Contact Center Solution

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Amazon Connect is an omnichannel contact center solution that utilizes built-in AI and ML to deliver high-quality voice and interactive chat experiences. With Amazon Connect, teams can easily automate interactions using intuitive interactive voice response (IVR) systems and chatbots.

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VoiceShot logo

Auto attendant cloud phone system

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VoiceShot is an auto attendant cloud phone software that helps businesses manage call forwarding, transfer, screening, and reporting on a centralized platform. It enables users to create pre-recorded greetings and automatically deliver all voicemails to linked email addresses in WAV file format.

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Smart IVR logo

Cloud-IVR for advanced conversational phone services

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Smart IVR is a carrier-grade interactive voice response platform that enables operators and solution providers to develop their own automated phone applications. This powerful conversational IVR supports touch tone prompts, speech recognition, scripting, and natural language processing to create rich voice interactions.

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Softdial Contact Center logo

All blended omnichannel CCaaS cloud contact center platform

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Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.

Integrate, extend and enhance with value-added software and services, enabling increased margins.

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Sparrow logo

Unified agent desktop and productivity suite

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Sparrow improves customer experience by streamlining communication, avoiding call systems from becoming overloaded, and ensuring that callers don't spend too much time in a constant loop or queue.

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ViaDialog logo

Smart interactions

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AI cloud contact center for managing voice, chat, email & social media. Boost CX with automation, routing & CRM integration.

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Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

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Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

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CALLR logo

AI Voice Agents for Inbound Calls & Sales

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Move beyond menu trees. CALLR's conversational AI voice agents greet callers, understand intent in natural language, resolve simple requests, and route the rest to the right destination — available around the clock with no extra staffing.

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Dextr logo

Contact center as a service (CCaaS) solution

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Dextr is a contact center as a service (CCaaS) solution by Amazon Connect that combines a full-featured agent call control and supervisor interface with a library of cloud services. The solution leverages Amazon Connect and the Amazon eco-system to drive contact center as a service solutions.

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USAN Contact Suite for Amazon Connect logo

Extending the power and breadth of Amazon Connect

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Contact Suite is a critical component of any Amazon Connect implementation. It consists of natively built solutions that extend the power and
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email

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Nectar Desk logo

Call center software in the cloud

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Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more

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Inxide logo

Omnichannel Conversational AI Platform developed by Increso

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Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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Audara logo

AI-Driven Omnichannel Contact Center Platform

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Audara’s AI-powered IVR offers natural voice interaction and dynamic routing. SmartAgents understand intent and context, enabling efficient self-service while OmniScan tracks performance and drop-off points.

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SureTel logo

Business VoIP service

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SureTel is a cloud-based telephony solution, which helps businesses manage communication across teams & clients through Google integrations, call history, route timing, custom caller ID & more. It lets users record calls to store customer interactions in a unified database for future reference.

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VoiceGuide IVR logo

fully featured IVR system.

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IVR, Virtual Agent, Outbound IVR Auto-Dialer, TTS, STT, CTI, Call Routing ACD, full call monitoring and logging. Built in Voicemail system. Highly configurable and able to deplay any IVR, from surveys to complex customer interactions. Flexible integration. Easy to deploy & Easy to manage.

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Zappix Digital Patient Engagement logo

Patient engagement platform

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Zappix's patient engagement solution facilitates digital interactions, catering to various patient needs and streamlining staff operations.

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Alvaria CXP logo

Easily Design and Maintain Self-Service Applications

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Alvaria CXP empowers enterprises to deploy contact center & customer self-service solutions on voice (IVR), text/messaging (chatbots), and mobile channels (disposable apps) with a design-once-deploy-anywhere approach.

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DENmaar Guardian logo

DENmaar wants to be a true partner in your practices growth.

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DENmaar is different. Our EHR & Insurance Revenue Cycle system is designed for 6+ MH/SA providers, including medical EMR for Psychiatry and e-prescription, a wide variety of therapy progress notes - including Wiley Planners. We are reimbursed by claims revenue produced. Plus credentialing services.

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Voice Clearity logo

Cloud Telephony Solution

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Voice Clearity is a cloud telephony solution provider It provides customized solutions per business needs and call volume. It also includes easy integration with leading CRMs.

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yoummday logo

work@home technology platform for CX outsourcing

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Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.

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ETS logo

Voice, IVR & customer experience testing suite

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ETS is a voice, IVR & customer experience testing suite which records & analyses replicated real-world calls to identify & rectify faults in real-time

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