AssetSonar - 2026 Pricing, Features, Reviews & Alternatives

Connected IT management software for mid-market IT teams that have outgrown spreadsheets, disconnected service desks, and siloed point tools. It unifies IT asset management (ITAM), software asset management (SAM), IT service management (ITSM), patch management, and CMDB into a single system, so hardware, software, licenses, services, and risk are managed in one place rather than across separate tools.

The foundation is the IT Graph, a live relationship model that ties assets, users, software, licenses, contracts, tickets, and service activity into one operational map. Rather than updating a static CMDB by hand, teams view ownership, dependencies, software usage, patch status, linked tickets, and downstream service impact in real context.

With our native ITSM, teams handle incidents, service requests, approvals, SLAs, self-service, knowledge articles, and workflow automation from one workspace. Requests arrive through a self-service portal, email, Slack, or Microsoft Teams and land in a single queue, and because every ticket is tied to asset and software records, technicians diagnose with full context, route accurately, and cut repeat back-and-forth.

Connect to any agent-managed device through Remote Access.

Employee lifecycle work runs the same way. Device assignment, request approvals, asset recovery, access revocation, license seat reclamation, service task triggers, stakeholder notifications, and audit trails run as repeatable processes, which limits missed devices, lingering access, unused licenses, and compliance gaps during onboarding and offboarding.

Hardware and software tracking spans laptops, desktops, peripherals, mobile devices, applications, licenses, renewals, entitlements, custody, maintenance, and warranties. Agent-based discovery, integration-based discovery, and SaaS discovery reveal application usage, underused licenses, and upcoming renewals, keeping software spend visible. Patch and vulnerability tracking surfaces critical exposures, affected software, impacted assets, CVEs, and remediation status.

Workflow automation then converts that data into action across approvals, offboarding, license reclamation, asset updates, and notifications, while the Zoe AI Copilot adds ticket summaries, reply suggestions, smart diagnosis, ticket assignment, and knowledge suggestions.

Integrations connect identity systems including Okta, Microsoft Entra ID, and Google Workspace, along with endpoint and device tools such as Microsoft Intune, Jamf Pro, Cisco Meraki, and JumpCloud. Service desk integrations include Jira and Zendesk.

With ITAM, ITSM, software governance, patch visibility, automation, AI, and the IT Graph in one system, IT teams sharpen service delivery, tighten lifecycle governance, remove manual effort, contain risk, and keep operations dependable. Typical buyers include IT managers and IT directors, along with finance, procurement, and security stakeholders.