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ConnectWise Cybersecurity Management Logo

Cybersecurity management tool with custom alert thresholds

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ConnectWise Cybersecurity Management - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

ConnectWise Cybersecurity Management overview

What is ConnectWise Cybersecurity Management?

ConnectWise Cybersecurity Management software and support solutions help businesses identify cyber risks, resolve issues, terminate attacks, and manage recovery operations. Administrators can monitor user accounts and endpoints to track security gaps, identify reconfiguration requirements, and define alert thresholds based on acceptable vulnerability levels.

ConnectWise Cybersecurity Management's server and account configuration module use security information and event management (SIEM) log monitoring to provide insights into security alerts generated by applications and network hardware, whilst maintaining compliance with regulatory standards, including HIPAA. The managed detection and response module allows security experts to monitor incidents, mitigate threats, and restore cyber environments. The customer-facing reports let IT professionals handle dark web exposures, email domain assessments, peer comparisons, security strategies, and user account risks, among other operations.

ConnectWise Cybersecurity Management facilitates integration with several third-party solutions, such as WebRoot, SentinelOne, Netsurian, and Fortinet.

Starting price

Free

Alternatives

with better value for money

ConnectWise Cybersecurity Management’s user interface

Ease of use rating:

ConnectWise Cybersecurity Management reviews

Overall rating

4.5

/5

13

Positive reviews

85

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.18/10
Rating distribution

5

4

3

2

1

9

2

1

1

0

Pros
“Support and business contacts are awesome. They have a monthly review to ensure we are using the tool properly and we are getting the best bang for our buck.”
CK

Corey K.

CEO

“Ease of use, deployment and management. SOC is very responsive and on top of all alerts, actions and remediation events.”
NL

Nicholas L.

President

“Its very effective and reliable, works really well.”
AI

Aiman I.

COO

Cons
“The fact that S1 does not automatically update, like EVERY OTHER AV PRODUCT IN THE WORLD, is ridiculous. That means that we have to MANUALLY update S1 if/when we get a notification from SOC.”
JG

James G.

President

“At this time the only negative is the SOC is not fully in the USA. For us the compliance part we need to have the SOC monitored from within the USA and all employees of the SOC need to be US citizens.”
WW

Wayne W.

President

“As mentioned above, the $1M "guarantee" is a farce.”
JG

James G.

President

Who uses ConnectWise Cybersecurity Management?

Based on 13 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Computer & Network Security
Computer Networking
Accounting
Others

Use cases

- Not enough reviews
-
-
-
-
-

ConnectWise Cybersecurity Management's key features

Most critical features, based on insights from ConnectWise Cybersecurity Management users:

Remote monitoring & management
Backup and recovery
Issue management
Risk alerts
Alerts/Escalation
Server monitoring

All ConnectWise Cybersecurity Management features

Features rating:

Alerts/Notifications
Incident management
Remote access/control
Vulnerability management
Threat response
Third-Party integrations
Support ticket tracking
Support ticket management
Status tracking
Self service portal
Risk assessment
Real-Time reporting
Real-Time monitoring
Performance metrics
Monitoring
IT asset tracking
Help desk management
Event logs
Endpoint protection
Disaster recovery
Chat/Messaging
Behavioral analytics
Automatic backup

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ConnectWise Cybersecurity Management pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about ConnectWise Cybersecurity Management price and value

Value for money rating:

To see what individual users think of ConnectWise Cybersecurity Management's price and value, check out the review snippets below.

“Support and business contacts are awesome. They have a monthly review to ensure we are using the tool properly and we are getting the best bang for our buck.”
CK

Corey K.

CEO

“Ease of use, deployment and management. SOC is very responsive and on top of all alerts, actions and remediation events.”
NL

Nicholas L.

President

ConnectWise Cybersecurity Management integrations (13)

Integrations rated by users

We looked at 13 user reviews to identify which products are mentioned as ConnectWise Cybersecurity Management integrations and how users feel about them.

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Autotask PSA logo
Autotask PSA

Integration rating: 5.0 (1)

ConnectWise Cybersecurity Management support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
24/7 (Live rep)
Knowledge Base
Email/Help Desk

Training options

Webinars
In Person
Documentation
Live Online
Videos

ConnectWise Cybersecurity Management FAQs

Q. What type of pricing plans does ConnectWise Cybersecurity Management offer?

ConnectWise Cybersecurity Management has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of ConnectWise Cybersecurity Management?

ConnectWise Cybersecurity Management has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does ConnectWise Cybersecurity Management support?

ConnectWise Cybersecurity Management supports the following languages:
English


Q. Does ConnectWise Cybersecurity Management offer an API?

Yes, ConnectWise Cybersecurity Management has an API available for use.


Q. What other apps does ConnectWise Cybersecurity Management integrate with?

ConnectWise Cybersecurity Management integrates with the following applications:
LogMeIn Rescue, ConnectWise PSA, OpenText Core Endpoint Protection​, Accelo, Autotask PSA, PROMYS


Q. What level of support does ConnectWise Cybersecurity Management offer?

ConnectWise Cybersecurity Management offers the following support options:
Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk

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