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Datadog
5
221
4
127
3
10
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-Scale Monitoring Platform For Dev, Sec, and Ops teams.
Table of Contents
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Datadog - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Datadog overview
Based on 361 verified user reviews
What is Datadog?
Datadog is a dashboard tool with key features that include alerts and notifications, real-time monitoring, data visualization, and more.
Who uses Datadog?
By industry, Datadog reviewers are most commonly professionals in information technology and services (20%). The most frequent use case for Datadog cited by reviewers is log analysis (44% of reviewers).
What do users say about Datadog pricing?
Some reviewers find Datadog’s flexible pricing, free tier, and bill controls helpful for managing costs, but many reviewers feel the product is expensive, with complex, confusing pricing and a lack of transparency that reduces perceived value for money.
What are the most popular integrations for Datadog?
The Datadog integration most frequently cited by reviewers is Slack, a team communication product rated 4.7 out of 5 for its integration with Datadog.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Security and Access Control
Monitoring
Log Management
Pricing
Metrics
Onboarding
Datadog’s user interface
Datadog review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.5
Ease of use
4.3
Customer support
4.3
Reviews sentiment
What do users say about Datadog?
Reviewers feel Datadog offers comprehensive monitoring, real-time data analysis, and strong integrations with many third-party tools, making it valuable for tracking system health, performance, and logs in one place. They appreciate customizable dashboards, flexible alerting, and the ability to quickly pinpoint and resolve issues across complex environments, though they mention a learning curve and setup challenges for new users.
Users report that Datadog’s pricing is complex and can become expensive, especially at scale or with high data volumes. They say cost management requires attention, and some features or advanced configurations can be difficult to master or justify for smaller teams.
Select to learn more
Who uses Datadog?
Based on 361 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Datadog's key features
Most critical features, based on insights from Datadog users:
All Datadog features
Features rating:
Datadog alternatives
Datadog
Starting from
15
Per month
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Per month
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Starting from
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Datadog pricing
Pricing plans
Pricing details:
User opinions about Datadog price and value
Value for money rating:
To see what individual users think of Datadog's price and value, check out the review snippets below.
Jory S.
Frontend architect
Giovanny J.
Director, Enterprise Infrastructure Architect
Datadog integrations (134)
Integrations rated by users
We looked at 361 user reviews to identify which products are mentioned as Datadog integrations and how users feel about them.
Integration rating: 4.7 (17)
Integration rating: 4.5 (12)
Integration rating: 4.5 (9)
Integration rating: 4.8 (8)
Integration rating: 4.7 (7)
Integration rating: 4.6 (7)
“Amazon RDS integration monitors our database instances to ensure we are meeting compliance requirements for encryption and backup.”
Shaun K.
CTO
Datadog customer support
What do users say about Datadog customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Datadog customer support.
Widespread user sentiment highlights fast, knowledgeable, and helpful customer support that assists with onboarding and ongoing issues.
A limited number of users report slow, unresponsive, or unhelpful support, with some citing difficulty getting direct or relevant answers.
Support options
Training options
To see what individual users say about Datadog's customer support, check out the review snippets below.
“The user interface is very simple and customer support and account help our teams in providing training and guidance in case of any issue.”
Khatibur R.
Platform Engineer
“We have also had less than stelar experience with DataDog support, basically being non-responsive.”
Jacob V.
Systems Administrator
“The consequences can include loss of information (due to the developer interpreting the stakeholder's need / wish differently) or confusion (the developer having a tech focused mindset and language while the stakeholders do not)”
Jory S.
Frontend architect
Datadog FAQs
Q. What is Datadog used for?
Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Datadog's SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.
Q. Does Datadog support mobile devices?
Datadog supports the following devices:
iPhone, Android, iPad
Q. What level of support does Datadog offer?
Datadog offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat
