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Diagramming done right.

Lucidchart Reviews - Page 3

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2,110 reviews

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Carlos P.

Packaging and Containers, 10,001+ employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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With Lucidchart, we always go to the top of our game

Reviewed a year ago

Lucidchart is beneficial for anyone who needs a means to visually represent their work. Yes, it is intended to be helpful to any individual within any rank or position within a company. A sales representative can use the program to document the manner in which their work is developed in order to work with a potential customer from the internet to the time the contract is closed. A manager can use the program to devise the company's action plan for approval by the legislature. The sales operation suite is using Lucidchart to generate most of the training and enablement path, which communicates with the power groups, Sales, Marketing, Product and Customer Effectiveness. We have developed functional and institutional organization charts, process and flow diagrams, content and certification information to communicate our strategy in relation to our four sales enablement principles.

Pros

It is very easy to generate a specific color program so that sketches can be customized very easily. The ability to send to computer, tablet and smart phones numerous image formats is particularly helpful. The ability to provide access to editors or just the ability to read is critical. Facilitates the creation of groups with various functions. Several templates with recommendations on how to use them make it very simple to get started. The templates offered by Lucidchart are ready to use, which makes it extremely simple to use. All the templates guide you on how to use it. The toolbar resembles a familiar Microsoft application and it is very easy to find what you want. Zero formal instructions are required.

Cons

It would be helpful to be able to slow down the publication as needed and deliver versions, for everything else Lucidchart is excellent.

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Emmanuella A.

Research, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Lucidchart Review

Reviewed 2 years ago

I have found Lucidchart to be a great tool to use, as it is very user-friendly and intuitive. It provides a wide range of features and options which make it easy and fast to design professional-looking diagrams. The support team has also been incredibly helpful and quick to respond to any queries I have had.

Pros

I appreciate that Lucidchart has an intuitive user interface, along with a vast selection of features that make creating diagrams simple and fast. Its collaborative capabilities are incredibly beneficial for group projects, and the wide array of templates and shapes make producing visually stunning diagrams incredibly effortless.

Cons

I don't have any particular dislikes; everything is understandable and straightforward. You can quickly remove something without compromising the system you have put in place.

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Verified reviewer

Retail, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Helps understanding overall system flow and for presentations

Reviewed 5 years ago

I truly recommend Lucidchart to everyone. It helps students and as well as professional.

Pros

I used Lucidchart for multiple purposes. Firstly, i used it during implementation of database schema designing. It provided me an overall picture and the conflict with the keys that may arrive. I also used to create data flow diagrams and use case diagram. This way i could understand the flow of a system from each layer to the other and i found this quite useful. Whenever there was an enhancement, i just used it to see the different perspective.

Cons

There was nothing that i did not like about this software. I found it helpful with the variety of charts i could use.

JF
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Joe F.

Higher Education, 201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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With zero doubts, Lucidchart is the most intelligent product for diagramming.

Reviewed 21 days ago

Lucidchart allows us to use intelligent tools to create diagrams and charts which has been a key game changer. The experience working with Lucidchart has been very rewarding to us. It makes it easy for us to create all sorts of diagrams and charts that help us visualize our ideas and plans to keep our work streamlined.

Pros

One of the things i like most about Lucidchart is how easy it makes it to create charts and diagrams through drag and drop instead of programming. I also love how Lucidchart had a multi-user workspace that makes it easy to collaborate and work together with others when diagramming. Lucidchart has also impressed me with the AI diagramming tools which makes ot easy to create even the most sophisticated charts. It also had readymade templates that gave us a big head start when onboarding.

Cons

Lucidchart has impressed in all areas. We have been fortunate not to have anything that is not liked.

DL
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Delphine L.

Professional Training & Coaching, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Une application collaborative de création de diagrammes en ligne

Reviewed 2 years ago

J'utilise lucidchart pour réaliser mes tâches quotidiennes d'évaluation de mon activité.

Pros

Lucidchart est un outil pratique et professionnel pour faciliter la création et le partage de diagrammes . Cette solution représente une aide précieuse pour la gestion de projets, le brainstorming, la conception de systèmes et la communication . Ces fonctionnalités en font un excellent outil de collaboration facile à utiliser, notamment par les professionnels de l'informatique et de l'ingénierie, pour faciliter la gestion et la conception. Enfin, le programme propose des modèles très utiles pour permettre un travail efficace et un grain de temps considérable. Enfin, le partage est simple, rapide et sécurisé grâce au service sur le cloud.

Cons

le programme peut parfois sembler compliqué à première vue pour de nouveaux utilisateurs et certaines appellations de fonctionnalités ne sont pas assez claires, tout comme certains éléments peu accessibles. Par ailleurs l'abonnement payant est un peu onéreux et le service client parfois absent.

Showing original review in French. See translation

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Michael D.

Health, Wellness and Fitness, 11-50 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Way better than visio!

Reviewed 5 years ago

Love it. I was able to make complex flow charts on my first time using the software.

Pros

Lucidchart is a far superior product to the more traditional flowchart software Visio. The simple layout, easy sharing and the ability to build complex flow charts make Lucidchart the best out there. Additionally, I find the templates for other projects, that are not flow chart related, very useful.

Cons

My only issue with Lucid is that, at certain points, where the details of lines and boxes can get very cluttered, I find it hard to navigate the layers and often end up dragging out boxes and lines that I do not wish to, even though they are not selected originally. This is very rarely an issue and it just takes a few minutes to fix, but it is an issue.

BM
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Benson M.

International Trade and Development, 5,001-10,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Level up project diagramming and management with Lucidchart.

Reviewed a year ago

Lucidchart has given us a great experience in visualization of our project work. It helps us bring together everyone from all the departments when brainstorming our projects and this helps us to have accurate visualization of our projects which makes it easy to control, track and manage our projects.

Pros

Lucidchart has grown to be a vocal product in our organization mainly because it allows us to join our efforts together and collaborate when brainstorming and creating diagrams and flowcharts to visualize our projects. It's scalability made it possible for us to customize it and set it up in accordance to our specifications and requirements. It allows us to use AI to generate flowcharts automatically and this reduces our manual dependency on such repetitive tasks.

Cons

The interface is not very smooth and it needs one to have some basic skills when manually drawing the flowcharts.

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Verified reviewer

Management Consulting, self-employed

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Todas las herramientas a un menor precio

Reviewed 2 years ago

Como independiente me ha ayudado en la creación de flujos de procesos, sistemas y estructuras organizacionales, visualizar procesos creados por otros colegas en la misma plataforma. Continuar trabajando desde una presentación compartida por otro colaborador.

Pros

Las funciones disponibles comparado con otros software similares

Cons

Al conectar varios objetos que se encuentran muy cerca el uno al otro hace que los conectores se mueven de lugar, esto conlleva volver a revisar.

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PT
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Paul T.

Computer & Network Security, 1,001-5,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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LucidChart has great tutorials

Reviewed 2 years ago

Once I gave it a good chance and learnt to use it correctly it soon become something I use daily! The website tutorials are great and free. Also lucidspark is now included, it’s the same as Miro.

Pros

It’s a game changer for sharing ideas. Workshopping with stakeholders and getting your thoughts onto a page. Check the tutorials and you’ll go from this is okay to this is awesome!

Cons

Network dependant can cause issues. Sometimes the test doesn’t update fast and needs refreshing a lot. I had to spend a decent amount of time to learn tricks to make using lucid enjoyable to use.

TL
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Timothy L.

Information Technology and Services, self-employed

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for Collaboration

Reviewed 4 years ago

I would highly recommend lucid chart, really a great tool. With the biggest upside being collaboration and source of truth file storage using their SAAS platform.

Pros

I love the ability to share diagrams using lucid charts, and having all my source diagrams stored in one location is a game changer for me. I only wish my last job paid for this tool, as it has been a huge help and time saver with diagramming and managing version changes. Great price, and easy to export and share which are huge upsides to this tool

Cons

there are small things that are annoying about lucidchart. Nothing to keep me from using it, but things that make it difficult: - no paste formatter (at least not that I can find) - The 'full screen' mode doesn't set up well for presentations. It would be nice to have a 'presentation' mode. But alas I can't find a button for that either. - some shapes are missing, they do really well to keep the icons for different cloud providers up to date, but finding extra shapes like different pointed stars, can be surprisingly difficult. Nothing too difficult, but not the most friendly in regards to shapes.

MK
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Michael K.

Higher Education, 10,001+ employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great functionality - just wish you could share a single link for non-Lucid users to access.

Reviewed a year ago

We’ve had a subscription for ~3 years. We’re happy with the functionality. Given that we do a lot of work with external collaborators, the process of asking a collaborator to create an account, log-in, etc. just to view a Lucidchart with us is tiresome. Lucid’s other (very similar) software, Lucidspark has this feature. Please bring it over.

Pros

User interface and functionality are amazing for a web app. It honestly feels like you are using OmniChart, OmniGraffle, or other traditional computer app. It’s hard to believe Lucid is operating wholly in a web browser.

Cons

The inability to create a shared link for a non-Lucid user to access is really bothersome. This functionality is present in Lucidspark - the “brainstorming” companion to Lucidchart. But not in the latter. I’ve recommended adding this feature to Lucidchart. It feels like a no-brainer.Also, it’s not inexpensive. Would love to see the cost lowered so that I could afford to purchase licenses for some of my external collaborators.

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Taha Ü.

Management Consulting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Diagrammi intuitivi con una curva di apprendimento

Reviewed 2 years ago

Lucidchart è stato uno strumento essenziale sia per la mia vita professionale che personale, permettendomi di creare immagini chiare e concise che migliorano la comunicazione.

Pros

Adoro quanto sia facile per me e i miei colleghi collaborare utilizzando Lucidchart. L'ho persino presentato ai miei amici per l'organizzazione di eventi e idee di brainstorming.

Cons

Ho trovato il processo di onboarding un po' travolgente, poiché sono stato gettato nel profondo con molte funzionalità da esplorare.

Showing original review in Italian. See translation

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Verified reviewer

Management Consulting, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Product for planning, brain mapping and workflows

Reviewed 2 years ago

I chose this one due to price and what it did as a self employed consultant. It is perfect for this as it has a good number of features for a monthly price that is affordable.

Pros

I particularly like the web urls that you can embed in other pages that update easily

Cons

This is a mid level product at an entry level price so it's not as sophisticated as other products but the price makes up for that.

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Tyler H.

Health, Wellness and Fitness, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software for Marketing and Development Teams

Reviewed 3 years ago

I have been very pleased with Lucid chart and have brought it with me in the last 3 jobs I have been at. Its always on the top priority of my software list.

Pros

This allows use to easily share and visualize workflows, wireframes, and user stories with all the team members involved in a project.

Cons

I haven't really found anything I don't like about LucidChart I have been very happy with it.

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Verified reviewer

Mining & Metals, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Lucidchart Review

Reviewed 2 years ago

I used Lucidchart for my diagram and org chart projects and was impressed by its ease of use and real-time collaboration functionality. Although there are limitations on some advanced features and the pricing is relatively high, I highly recommend this platform for anyone looking for a user-friendly and professional diagram and org chart creation tool.

Pros

I used Lucidchart for 11 months for creative project management, diagrams, org charts, and wireframing. I was extremely impressed with how user-friendly the platform was. The diagram creation tools were intuitive and allowed for the quick creation of professional and visually appealing graphics. I also appreciated the ability to work collaboratively in real-time with colleagues, which led to increased productivity and better-quality outcomes. Integrations with other applications such as Google Drive were also very convenient.

Cons

Although I was very satisfied with the user-friendliness of the platform, I found that some advanced features were limited. For example, customization of colors and shapes was not as extensive as I would have liked, and there were limits on the number of shapes and colors that could be used. Additionally, I found that the pricing was relatively high, which can be a drawback for those on smaller budgets.

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Kent C.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Teaching Computer Science With This Tool

Reviewed 8 years ago

As a teacher, I've been using LucidChart for more than three years in my Advanced Placement (AP) computer science classes. Students really enjoy being able to document problem solving algorithms using the flow chart tools as well as mind mapping with concept diagrams. I have come to rely on UML class diagrams for my instructional units on object and class design; additionally, I use it for making graphic organizers, process diagrams, and general handouts. Ease of use, judicious mix of features, collaborative editing tools and publishing options put it right at the top of my list of preferred tools. I recommend it to colleagues all.the.time.

Pros

The available graphic elements for UML, mind mapping, flowchart, and general visual organization are simply perfect for an educational environment.

Cons

The process for browsing and managing uploaded user images seems a little off. For example, I frequently will use screen captures as graphical elements of a document. While LucidChart fully supports doing so, it might be helpful to have a more powerful interface when reviewing/browsing/selecting files that are serving duty as custom images.

HP
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Hong P.

Information Technology and Services, 11-50 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Visio alternative as a start

Reviewed 3 years ago

Great product, easy to use.

Pros

Their Cloud Insights feature is great at importing and diagraming cloud infrastructures.

Cons

I have had issues importing and exporting diagrams from & to Visio format. This might have improved as I have not used the feature for a while.

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Kevin O.

Education Management, 11-50 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Think modern Visio

Reviewed 5 years ago
Pros

This is an ideal alternative for Visio. It may not be as powerful but it has lots of useful features and is very user friendly. We use this product on a weekly basis for mapping processes, layouts, charts etc.

Cons

Some print options could be clearer. If you want to print out over say 6 pages it can be difficult to manipulate this.

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Verified reviewer

Information Technology and Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lucidchart, an incredible tool for diagramming.

Reviewed 6 years ago

In my work I constantly have to carry out installation and restructuring projects for networks, equipment among others, and Lucidchar allows me to make models or diagrams to organize and plan such processes, identify requirements, describe the tasks necessary for the execution of projects, in general, is an excellent tool for the realization of diagrams which facilitate the understanding of multiple problems.

Pros

What I like most about this software is that it offers numerous templates and varieties of diagrams so it is a versatile tool that allows multiple functions to be performed from one place. Additionally, it works on the web so it is not necessary to install any program on the computer, and you can access it from any device with an internet connection, as well as, share the documents and in general, the work done with others users. It is also easy to use and during the creation of each diagram offers guides to use the program. Another notable aspect of this software is the possibility of integration with other commonly used applications such as Microsoft Word and Excel, which greatly facilitates the work of users.

Cons

So far my experience with the program has been good but I think there are aspects that can be improved, such as sharing files that are working with other users and that can work simultaneously in them to allow collaborative work. Another aspect is the connection to the internet, although it is an advantage to be able to access the program from any device with internet, at the same time it is a disadvantage because if the connection fails or I am in a place where there is no internet, I can not have access to software.

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John W.

Management Consulting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cradle to Grave with Lucid

Reviewed 2 years ago

Excellent!

Pros

Allowed greater collaboration than Visio. Intuitive to non-tech users. Templates expedite phases.

Cons

Accessing tools in Lucid mobile versions

LW
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Lars W.

Transportation/Trucking/Railroad, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lucidchart, a source of intelligence in diagramming.

Reviewed 2 months ago

Lucidchart has been a great platform for designing diagrams like flowcharts and has given us the most impeccable experience. It provides us with AI design tools that help us come up with very attractive and productive diagrams. Lucidchart intuitive interface makes it easy to surf through.

Pros

Lucidchart has a robust set of diagramming features making it possible to design any kind of diagram with ease. It has AI design enabled features which help draft very accurate and appealing diagrams. Lucidchart also makes it possible for us to collaborate on our diagramming projects which help us achieve very productive results.

Cons

There has not been any major issues with Lucidchart whatsoever. It has given us no cons.

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Joseric M.

Utilities, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy and Beautiful Diagrams online

Reviewed 6 years ago
Pros

Lucidchart is our alternative go-to software coming from Visio (Microsoft) and Dia (open source). In the long run, we fell in love with the ease of use and quality of this online diagram platform, plus the collaboration feature. Teams can work together on the same diagram for faster work and easy checking. The Pro comes with a ton of professionally crafted shapes to make our diagrams stand out for presentations. It can also be saved into a Visio format for those who have remained using (an outdated version of) Visio in our office. We have used Lucidchart not only for creating our HR/org charts but also for process improvement initiatives in the office. We used it to map our current processes, and then add the improvements. Sometimes business processes have to be made visual (e.g., via these diagrams) in order for one to grasp it better and to make improvements. One more thing, Lucidchart also works in offline mode which is great especially for us who go out into the field/remote areas often. Also very helpful is the Android app for additional mobility via a smartphone.

Cons

My only problem with web apps is my connectivity (since my work requires me to move a lot to remote areas and places with no/limited connectivity). I would love to have a lucidchart that is installable locally into my laptop and to be able to use it fully without an internet connection.

SE
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Sebastien E.

Hospital & Health Care, 10,001+ employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best chart/workflow design tool

Reviewed 5 years ago

I amable to quickly create charts to illustrate processes and workflows to external users clearly and efficiently

Pros

Love how easy it is to create a clear workflow, moving things around without having to redesign the whole thing is a time saver.

Cons

That it's not completely free, but at the same time it shouldn't be. Clearly a lot of work has been put in, and it shows. It's worth it

TW
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Thushan W.

Computer Software, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to design diagrams

Reviewed a year ago

This is the tool that I used to design software related diagrams. It is really easy to design and I can recommend this as a great tool for developers.

Pros

There are different types of notations, connections, icons and shapes available for us to design diagrams. Also this provides a set of templates that I can choose from without designing from the beginning. Lucidchart is integrated with jira and google cloud so I can easily export them to those third party applications. If I'm tired of drawing a diagram, I can share it and my friends can join with me and can work on the same diagram simultaneously.

Cons

I think the performance of the tool depends on the browser.

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Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Outil de diagramme pratique et utile

Reviewed 2 years ago

Mon expérience globale avec Lucidchart a été bonne. Il m'a permis de développer des flux de travail et de créer des diagrammes à partir de données. En outre, il m'a aidé à créer de nouveaux processus et à développer les processus existants.

Pros

Très utile pour la création de flux de processus et pour la création de wireframes. Facilité d'utilisation et d'interaction. Il s'agit d'une interface très intuitive (Une barre de navigation et des barres d'outils intuitives permettent de créer facilement des diagrammes.). Les modèles sont très utiles et permettent de gagner beaucoup de temps. Il est vraiment facile de partager avec d'autres personnes. L'accès est possible partout grâce à la présence sur le web.

Cons

L'expérience utilisateur n'est parfois pas la meilleure. Personnellement, je ne l'utilise pas quotidiennement et je n'ai donc pas l'intention de payer le plan payant sur le long terme. Un inconvénient potentiel que je pourrais voire est que si vous êtes un utilisateur unique, vous ne pourrez avoir que quelques graphiques avant d'être obligé d'acheter une licence.

Showing original review in French. See translation