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Dynatrace

All-in-One Application Performance Monitoring

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(8)

Dynatrace Reviews

Overall rating

4.5

/5

47

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.41/10

Reviews by rating

Pros and cons

It has been extremely helpful in enabling us to provide flawless products and services to our clients. It has enabled us to maintain stable and secure websites and applications.
The best part about Dynatrace is it is hosted in the cloud and the ease of use. We are able to implement our monitoring with ease.
Advantages: we have a lot many advantages like we can save large amount of the time as this look over all the changes required and give us the insights in very less time.
Every once in awhile you would receive a false alarm and end up wasting time trying to solve a problem which doesn't actually exist at the moment.
Their pricing model was an issue too and we were unable to put all our servers on their tool due to the high cost. So we were limited in what we could do.
With reports and giving exactly locations of the problems.
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47 reviews

Recommended

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praveen K.

systems engineer

Government Administration, 5,001-10,000 employees

Review source

Overall Rating

Dynatrace User Review

Reviewed 2 years ago

Transcript

Praveen K.: Hey, my name is Praveen, and I work as a systems engineer. I rate Dynatrace five out of five....

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Pulkit B.

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Standard Tool for Monitoring . Love it and will recommend it for sure.

Reviewed a month ago

Monitor Mulesofts APIs for Organization, Integrated a lot of OneAgents for Twilio SMS Monitoring, Integrated Custom plugin for Prometheus, etc.

Pros

Whether you're a developer, IT operations expert, or business stakeholder, Dynatrace gives you everything you need to know on a single screen to execute your job well.

Cons

Users may need to devote a lot of time and energy to learning how to utilise Dynatrace, especially those who are new to observability or who have not previously used tools of a similar nature.

AR
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Angel R.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best quality control systems for applications and websites, as well as tracking problems.

Reviewed 10 months ago

We use Dynatrace's analytics and reporting to better understand how our apps are being used, identify problems, and provide a better experience for our consumers.

Pros

Dynatrace provides an integrated system for monitoring IT operations and performance bottlenecks in web and mobile applications, and the dashboard also provides a holistic view of real-time performance data. The best of Dynatrace is that it is automatic and intelligent that makes monitoring easier and saves staff time, as well as gives a good view of the work team, allowing always to detect problem areas immediately and implement the preventive treatment plan directly without delay. Dynatrace helps narrow down potential concerns. I appreciate the system of real-time problem notifications and automated monitoring of online or cloud-based programs, with proper tracking and monitoring of all processes.

Cons

To be able to customize Dynatrace to your specific needs, you'll need expert training.in addition, I think that the notification system needs to be improved so that it can better determine the urgency of a problem and whether or not it necessitates immediate attention or can wait until a later date.

RG
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Rich G.

Retail, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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DRL's Dynatrace Review

Reviewed a year ago
Pros

You get important insight into how things are working (or perhaps not working) with your internal infrastructure. The real time alerts and monitoring of our ecommerce sites were usually quite helpful, with some occasional exceptions

Cons

Every once in awhile you would receive a false alarm and end up wasting time trying to solve a problem which doesn't actually exist at the moment. Also, the rise in pricing might cause some to look for less expensive alternatives

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Idaly M.

Semiconductors, 10,001+ employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Surveillance with great artificial intelligence, Davis is spectacular.

Reviewed a month ago

It is an APM software of great value for us, since the monitoring is effective, it detects problems quickly, it is a software with good AI, it offers good analysis, we have improved the performance problems of the application, in this way we improve the user experience and we fix any problem we may have.

Pros

I like that it has great advanced observability, it's a highly automated preventative software, Davis is a great bot, it's open API, it has a very intuitive interface, it gives us great monitoring of our network, the monitoring is constant and intuitive, which can detect problems long before they become a serious problem, with this software we improve the user experience in applications, it is a really intuitive product.

Cons

Customer service is something that should be improved, since the response is not fast, when creating a ticket we do not receive a response on time or a great solution.

JK
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Joseph K.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing APM tool - Love it mostly for the Purepath analysis , Dashboards and AI alert

Reviewed 3 months ago

Overall experience with Dynatrace is Awesome. We did integration with custom metrics, custom plugins with ease. NGINX plugin was highly helpful in identifying the issue across all the API transactions. I would suggest to look all possibilities of integration and have frequent interaction with Dynatrace admin team

Pros

If anyone ask me to suggest a best APM tool , I will first tell them about Dynatrace. The best tool that I have used in IT industry for our regular day to day monitoring. Key features are below* Server / Pod health status* Application level transaction analysis and purepath* Customized metrics and business transactions* AI alert via Davis AI engine which identifies any issues proactively based on deviation in trend*Best monitoring tool for doing health checks for an enterprise which has N number of applications. Believe me you can do it using a very few dashboards and few alerts

Cons

Nothing to say as it even has the capability to get the customer experience. I would suggest getting the customer experience through a recording would be more helpful.

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Ogarekpe I.

Financial Services, 501-1,000 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great Tool for Monitoring Services and Applications

Reviewed 6 months ago

We adopted dynatrace in our company two years ago due to its AI powered monitoring capabilities of our infrastructure.It has been extremely helpful in enabling us to provide flawless products and services to our clients. It has enabled us to maintain stable and secure websites and applications. It has been on the forefront in enabling us to achieve better customer satisfaction and experiences

Pros

What I like most about dynatrace is how it uses artificial intelligence to provide you with comprehensive analytics about the performance of your infrastructure. Dynatrace is very important for our devops teams as it helps them in figuring out root cause analysis of problems arising from our apps. I also like its flexibility whereby you can deploy it on premise or use it as a software as a service. I like how powerful its automation is as it can monitor thousands of systems at a go.

Cons

You may require indepth and expansive training on its usage so as to optimize it usage. It is also pricey in comparison with similar monitoring software. It also has bugs from time to time which can give false alarms but their frequent updates try to solve this issues. Aside from that it is a powerful monitoring tool that has served us well.

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Brett R.

Financial Services, 201-500 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Robust network monitoring tool

Reviewed 9 months ago
Pros

It allows displaying graphics and data of great value for the adequacy and preventive correction of possible failures or errors. Dynatrace provides business and traffic data and information to help the organization make scalability decisions. It has enabled significant benefits to be gained from implementing a single set of tools to monitor applications.

Cons

For new users it is overwhelming how many features it offers, you need to incorporate better documentation to minimize your learning curve.

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Garima S.

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Superb Production and Application Monitoring tool

Reviewed 5 years ago

Overall very good and only tool to give you final results sometimes.. I will certainly recommend to each and everyone. Application and production monitoring becomes less overhead with Dynatrace.

Pros

View Pure paths (transactions) from past so it is really the best tool to analyse the old production issues. Helps in displaying summary of what going on in application sever, for ex. DB hit ration. Helps identifying the bottlenecks in application efficiency.

Cons

Slow in initialisation. Takes time to display transactions. Need to improve more on error/exception handling information.

TK
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Tarang K.

Information Technology and Services, 11-50 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Pros & Cons of Dynatrace

Reviewed a month ago
Pros

1. Its report on the incident is to the point and quite accurate.2. The Dynatrace AI is impressive in regards to assessing the impact on the app.3. They have some valuable features such as PurePath, which is it's patented distributed tracing and code-level analysis technology.4. All of the Dynatrace features can be accessed by a centralized hub.5. It's built to scale, it can perform automated monitoring of over 100000 hosts.

Cons

1. The hub can be quite complex to comprehend.2. It has a steep learning curve.3. The support for cloud-based environments lacks in some areas.4. It's quite expensive.5. It has fewer features that work with metrics as compared to other software of the same category.

AJ
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Arpita J.

Information Technology and Services, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Dynatrace : Tool that has changed the observability

Reviewed 3 months ago
Pros

The tool is amazing, very classy UX and UI and user friendly, The Links which take you to there documentation every now and then is very helpful for synthetic monitoring.I have used this tool for synthetic monitoring , HTTP Monitoring, and been using for production.

Cons

Haven't seen any disadvantages with the software

AR
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Verified reviewer

Computer Software, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Tool to explore the application environment with elegant dashboard

Reviewed 4 years ago

Advantages: we have a lot many advantages like we can save large amount of the time as this look over all the changes required and give us the insights in very less time.Gives us the perfect view of the application maps. we have a real confidence of the data being captured and reported. Disadvantage: low memory. performance test integration is not possible improvements required in dashboard

Pros

The best of this dynatrace is it has a customizable dashboard views which shows our application performance and code level insights. It has very big UI experience with large amount of the options to customize our dashboards as per project requirement.It shows the performance details of the various hosts services, applications in context from one environment to another. All big enterprise and medium...

Cons

Dashboard UI can be much more better. As now now looking great but a more can be done.Facing few problems with performance test integration. come to memory is bit low this can also be improved and we are looking for the trial package in extending the days .

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Matthew L.

Computer Software, 501-1,000 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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It makes me really sad to see such good products go downhill over the last few years.

Reviewed 5 years ago

We are able to track availability/performance and find the root cause of both performance and availability issues.

Pros

We selected the Dynatrace APM product over ten years ago, and I have been using their synthetic product since 2008. I love the ability to find the root cause of a problem using these products. They are both really good tools that are wonderful for getting to the core of the issue.

Cons

I have used the original Dynatrace APM product and the Gomez Synthetic products for almost ten years. I absolutely cannot stand the way they change the menus around with the various releases. I used to be able to walk people through how to find things over the phone, but now it is almost impossible. These user design changes are not what a system administrator should be spending their time learning....

DA
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Danial A.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An excellent monitoring tool for keeping an eye on your applications.

Reviewed a year ago

With Dynatrace's help, we can now discover problems in software development and production more quickly and accurately than ever before. Dynatrace is a comprehensive multitasking tool that adds to anomaly detection and prediction skills, making it a powerful and effective tool that ensures to a large extent the essential workflow.

Pros

For any work system imbalance, Dynatrace is a complete and effective solution that automates and intelligently saves employees' time, covers all job levels, and gives a good view of all team members. In addition to providing easy-to-use tools and features for optimal tracking and analysis speed, Dynatrace's contribution is greatly appreciated. To ensure that all operations are performed to the acceptable quality standards, Dynatrace is an essential instrument for corporate sustainability. Dynatrace's artificial intelligence system can do a lot with it, since it calculates, analyzes, and fixes problems.

Cons

In general, I can't say enough good things about Dynatrace. It's a terrific tool, but it takes time and effort to develop the skills required to use it well. It annoys me that Dynatrace sometimes can take a long time to identify and analyze processes, which can disappoint you.

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shaik a.

201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Best performance management tool which shows realistic full stack analysis, transaction reports

Reviewed 5 years ago
Pros

The best and loveable part of this application its been used in all the core business to track their growth and their performance. It has unified monitoring for business operations and development. Dynatrace Digital performance managament(DDPM) this system will autodiscover entire IT Ecosystem in minutes. Another advantage of the Dynatrace is we can get full insights into user expierence and business impact by which we can easily monitor and manage the application and cloud infrastructure as a result we can resolve application problems before our customers are impacted.Best performance management and analytical tools all the business prefer too.

Cons

There is nothing much least about this but still required some more additional features to development in the system and db calls ,GC and look up over scalability issues

AR
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Verified reviewer

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best APM Tool to digging any kind of issue

Reviewed 4 years ago

We can easily find out the performance bottleneck with the help of dynatrace purepath technology. Tool has multiple filter in order to obtained desired result and get quality data.

Pros

One of the best APM tool, I have ever used. We can create custom dashboard in dynatrace and can monitor each and every server side matrices. Dyntarce help us to monitor CPU Utilization, Network Utilization, syteam health, Memory Footprint, Sql quey, exception, errors etc. I was able to find out many bottlenecks during the load testing of web application and its UI is also user friendly if you are a beginner, you can easily understand its architecture with available videos on internet.

Cons

I didn’t dislike anything but only few compnies are using it due to its cost, so cost might be the issue.

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Jorge B.

11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best APM solution I've used

Reviewed 5 years ago

With this software I can monitor all the applications end to end, and also mobile applications, making very easy to me find where to improve the software, create alerts on performance, and also because its flexibility I can create even business driven dashboards

Pros

You can monitor your appliction end to end checking every transaction in the system making easy to find problems, bottlenecks or code to improve easily.

Cons

Licensing mode. Usually due to GC restrictions you tend to use more jvms and as the software is licensed by jvm, the price rises a lot

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Pradip R.

Electrical/Electronic Manufacturing, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Dynatrace for SAP ME/MII implementation

Reviewed 4 years ago

SAP MII and ME performance monitoring is difficult. There is only tool wily was known to us. That was not efficient. Dynatrace gave us full visibility of the code issues which we rectified. Also, using this tool we sized the server to ensure the application is highest available.

Pros

Dynatrace gives a full visibility of the end user activity, network performance, system performance and code issue.

Cons

The flexibility it gives at appmon does not give the same on the web application of Dynatrace.

AR
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Verified reviewer

Banking, 10,001+ employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Analysing the application performance made easy

Reviewed 3 years ago

Great and makes the monitoring job easy and accurate results are given

Pros

The best thing about this software is it allows the monitoring of performance and behaviour of the application. A developer can track what are the failures that occurred and where the application accessed from and by whom. We can add a dynatrace cookie to our application and we can access it either in appmon client or the one agent view where we can set up the monitors of what needs to be tracked. This can also be linked with openshift or kubernetes so that we get to know whether there is any pod restarts.

Cons

It requires digging into pure paths to find the information but once we set up the monitors in dashboard it makes it easy to monitor and track performance.

AR
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Verified reviewer

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Dynatrace for Monitoring

Reviewed 4 years ago

It is beneficial when you try to understand a root cause of a system problem.

Pros

It is possibble to have very detailed metrics to get a deepdive analyze. Dynamic baseline thresholds provide adaptive alarm mechanism.

Cons

Very complex workstation which is no user friendly. Sometimes slow refresh of the pages.

DB
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Diego B.

Telecommunications, 10,001+ employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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One of the most powerful tools in the market

Reviewed 10 months ago

So far it has detected so many issues, helping to detect the root cause much faster than before installing it

Pros

It has so many key features, but AI is so important. It detects any changes and with some time it can detect what is a normal perfermance and when its not, representing this as an issue

Cons

It's an expensive software. It depends of how big is your infrastracture (CPUs or Memory allocated in the servers you want to monitor)

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Or P.

Internet, 11-50 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Small startups, stay away from ruxit!

Reviewed 7 years ago

Small startups, stay away from ruxit, I signed up with them because their pre-sale service was amazing, they spent time with me and went over very impressive ui. But once I started paying, the level of service just went down. First, the very impressive dashboard, just doesn’t provide any actionable data, yeah, it looks nice, but once you start digging, you see its just that, a good looking dashboard...

Pros

The dashboard looks nice

Cons

Everything else I wrote in my review.

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Dikshyaraj B.

Retail, 501-1,000 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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BEST APM tool

Reviewed a year ago

All services health ,performance,logs of live process and olders. A complete visibility of each single threads journey.

Pros

In terms to monitor all servers,applications,hosts this is the best available tool now. The AI based error tracking and reporting in highly impressive ,very easy to setup.

Cons

coming to my exp ,i felt lil tricky to create the dashboards ,the different types and usage with the queries.

AR
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Verified reviewer

Computer Software,

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very dynamic APM tool

Reviewed 5 years ago
Pros

This is very vast APM tool and very helpful to do RCA on any issues. It has AI capabilities for alerting system.

Cons

This is very expensive APM tool and require lot of infrastructure resources for hyper-scale environment.

GG
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GOBINATH G.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Dynatrace APM

Reviewed 5 years ago

Overall it is a good APM tool in the market

Pros

Dynatrace APM captures end to end transaction and it pinpoint where the problem is.

Cons

Creating custom dashboard Having all applications in one dashboard

AR
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Verified reviewer

Marketing and Advertising, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Dynatrace is good!

Reviewed 8 months ago
Pros

Very good application performance monitoring software. Fast, efficient and easy to use.

Cons

I stopped using it due to switching to a somewhat different tool, which offered me somewhat better real-time monitoring