SmartDeploy Features

SmartDeploy

Desktop management solution for IT teams

4.85/5 (102 reviews)

SmartDeploy Feature Summary

  • Answer File Automation
  • Custom Imaging
  • Disk Cloning
  • Image Deployment
  • Network Deployment
  • Remote Script Execution
  • Scheduling
  • Step-by-Step Wizard

Competitor Feature Comparison

Ad hoc Reporting
Asset Management
Compliance Management
Customizable Reporting
Data Capture and Transfer
Data Migration
IT Asset Tracking
Patch Management
Performance Reports
Real Time Reporting
Real Time Updates
Remote Access
Remote Control
Remote Monitoring
Remote Update / Installation
Reporting & Statistics
Self Service Portal
Support Ticket Management
Workflow Management
Learn moreCompare App
Ad hoc Reporting
Asset Management
Compliance Management
Customizable Reporting
Data Capture and Transfer
Data Migration
IT Asset Tracking
Patch Management
Performance Reports
Real Time Reporting
Real Time Updates
Remote Access
Remote Control
Remote Monitoring
Remote Update / Installation
Reporting & Statistics
Self Service Portal
Support Ticket Management
Workflow Management
Visit WebsiteCompare App
Ad hoc Reporting
Asset Management
Compliance Management
Customizable Reporting
Data Capture and Transfer
Data Migration
IT Asset Tracking
Patch Management
Performance Reports
Real Time Reporting
Real Time Updates
Remote Access
Remote Control
Remote Monitoring
Remote Update / Installation
Reporting & Statistics
Self Service Portal
Support Ticket Management
Workflow Management
Visit WebsiteCompare App

SmartDeploy Feature Reviews

25 reviewers had the following to say about SmartDeploy's features:

Anonymous
(Civic & Social Organization company, 51-200 employees)

Better than SCCM

2019-01-29

As a small IT department, we wanted the ability to deploy new workstations and laptops without spending too much time with technical minutia as we would have if we continued to use SCCM.

Pros

Fair pricing. Easy hand-off, from initial setup with a Sys Adm to training a Technical Analyst to deploy.

Cons

Better audit reporting would be nice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nagaraj Bhoopathy

Excellent Tool for Imaging

2019-01-29

Time spent of managing driver packs, images are considerably reduced after using SmartDeploy.

Pros

Boot Image creation is simple and the NIC drivers are automatically added during the boot image creation.

Cons

Need to have a better license management by selected users from the organization rather than contacting SmartDeploy each time to manage the licenses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jerome Pierce

SmartDeploy Evaluation

2019-08-12

Overall this tool has helped our Helpdesk immensely.

Pros

Ease of use, Most Drivers updated automatically and the Imaging feature is very user-friendly.

Cons

Would like to see more Built-in Reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Jeffrey Bostian

SmartDeploy on College Campus

2019-01-30

Overall it's been a solid experience with my only real gripe being a lack of true documentation.

Pros

Ease of capturing VMs and deploying images Platform packs user interface image management and connectivity to the images after deployment

Cons

lack of documentation regarding differencing images lack of documentation/training for folks newer to image creation/SmartDeploy software Have had issues installing the SmartDeploy application on secondary machines in the past

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Alvin Amistad

Very easy and simple to use

2019-01-29

Very easy to use and a time saver for us especially with large deployments.

Pros

Driver management is a great feature as well.

Cons

We wish that we have more visibility and additional information into the status of a machine being reimaged on the console. Currently, only an icon next to the machine indicates that it is currently being reimaged.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ben Larson

Mass Deployment Made Easy

2019-01-31

It has been a great experience for us and users working with this software. It has made troubleshooting, upgrading and deploying machines a breeze. I am in a business with 800+ machines and having the difference images for departments helps a ton. PXE and having a WDS boot image from SmartDeploy helps us and other areas of IT image on the fly whenever they need without using the console to push out.

Pros

- Easy setup - Works with virtual machines so you don't need to keep hardware around just for images - Can be used PXE with WDS - Differencing images to save space based on a main image - Can create disk or USB boot drives - Push images from the console remotely for clients. - constantly implementing updates and features for console - Great support

Cons

- License management for companies could use work (this is in the works for change)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Will Young

Best bang for your buck

2019-01-29

amazing!!

Pros

ease of use speed of imaging ability to multitask

Cons

license management is a bit confusing, could be clearer

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Trever Gibson

Great Product

2019-01-29

Have used SmartDeploy a lot and can't praise how much time we have saved using this software.

Pros

Easy to use the software and great features!

Cons

Would be nice if we could build a 2nd break out for management instead of drilling down from one tree view.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ra-Set Temu

Great software

2020-01-06

efficient and effective a real time saver even sets admin password!

Pros

ease of use and time saving software does much of the work for you

Cons

the software is great no complaints would recommend to anyone who needs to deploy an image(s)

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John Moore

Imaging made easy

2019-01-29

Pros

Most of the time I don't even attach a monitor because I know it's going to work.

Cons

I haven't had many problems with it. If you don't type everything in correctly in an answer file it can cause issues but that's more of a user error than a software issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Medical Practice company, 51-200 employees)

Great time-saver

2019-08-06

Although not 100% intuitive, the interface is easy.

Pros

SmartDeploy is a great time-saver for us as we deploy many new machines company-wide.

Cons

Setup can take a bit, but it's smooth sailing from there.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan Rogers

Our imaging time is nearly cut in half now.

2019-10-21

Before smart deploy, we were manually reimaging machines with WDS. We were going to each machine to reimage. We ar enow able to reimage remotely from our office.

Pros

The easy to use interface.

Cons

The wireless imaging works MOST of the time, but not always.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Renny Hall

The last deployment software you'll ever need.

2019-01-30

So far so good.

Pros

Smart Deploy has a clean interface and easy to use step by step process.

Cons

They prioritize feature enhancements based on our feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark Salrin

Simple and Powerful Imaging Tools

2019-02-19

SmartDeploy has cut several steps off our deployment process, helping to standardize our workflow and reduce the errors we were seeing in rolling out new machines.

Pros

Driver management is simple.

Cons

It needed to download separate tools from Microsoft instead of having them included in their installer.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lou Kalis

Efficiency meets innovation

2018-04-16

Our overall deployment has been cut down dramatically. The RTO is excellence, this software is a no brainer for us. I enjoy this much more than using Symantec Ghost.

Pros

The new cloud management and deploy feature is handy for small remote locations.

Cons

I'm excited for that feature to arrive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris Jones

Fast, Friendly and Intuative

2019-01-30

Turned out deployments into a stress free time of the year which compared to how things were done previously was night and day.

Pros

Support for WDS integration Built in Agent and Console made deployment a breeze.

Cons

Once deployment packages are created for the agent they automatically change to Unattended deployment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex Vartanian

Easy and to the Point

2019-02-19

Before SD, we had to manually install the PCs were were deploying from scratch every time. This takes a lot of time and effort.

Pros

However it lacks the system management aspect that SCCM offers.

Cons

I used to work in a SCCM environment and those images were 100% complete. The PCs would join the domain via WIFI. Smart deploy has trouble with WIFI domain join, but works great if the PC is plugged into an Ethernet connection. Via SCCM the network admin was able to get all software and customization to happen over the SCCM image. With smart deploy some software cant be part of the image such as most anti-virus software, it has to be a post image task.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tiernan O'Connell

Excellent Deployment Tool

2019-01-30

Excellent tool and has become our go to tool for imaging.

Pros

Easy to use, simple interface which can be expanded once you dig a little deeper.

Cons

Didn't find too many cons apart from the fact it's maybe not as expansive as SCCM

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Doug Kirby

Best Imaging Software out there!!

2019-01-30

Pros

Able to support all of my 150+ devices including mobile devices.

Cons

Price is all i can conplan about at this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joshua Fabera

Imaging Software That Works

2019-01-29

The software is easy to use and setup, customer service is prompt and helpful, and the new features they add make it better each day.

Pros

SmartDeploy is easy to use and simple to manage.

Cons

Lack of reporting features...which they are starting to add.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Benjamin Donato

SmartDeploy Review

2019-10-29

SmartDeploy has made OS deployment a breeze and has freed up so much of my time that I can now apply to other projects.

Pros

Most everything is driven by an easy to understand wizard that also allows you to add addition tasks.

Cons

What I like the least about SmartDeploy is that it can't fully replace everything I do with Symantec Altiris and that it is not completely cloud-based like Microsoft Azure.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Zack Thompson

Ghost is a thing of the past....Smart Deploy is the future of imaging!!!

2019-01-17

We have, literally, only been using Smart Deploy between 30-45 days (new to it all), but it has DRASTICALLY changed how fast we can pump out deployments of PC's. We had SO MANY issues with Ghost and their support was HORRIBLE!!! So far we have only had one ticket with Smart Deploy and they responded in a VERY timely manner and had an answer for us.

Pros

Complete ease of setup and ease of use. We love the fact that is now only takes us 6-7 minutes to image a PC for our company. The "no touch" and "click and go" functionality of the Smart Deploy imaging process is superb! Setting up and using a "reference" image to use on multiple platforms of hardware is a stellar part of the processes. I could go on and on and on.........JUST BUY THIS (and then shutdown your Ghost server!)!!!! It's the best thing you can have for an imaging solution for your IT department.

Cons

My team and I would like to see this software be able to keep data and programs in tact when we use it for upgrading purposes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kerry-Ann Johnson

Good Product (Performs Better than Others)

2019-07-08

Overall, it is a good value. The ability to connect it to the WiFi network without having to manual do it makes it worth it. Additionally, not having to worry about getting drivers as they have the most popular drivers within the library makes it better than other solutions on the market.

Pros

The product is easy to use and the ability to automatically connect to a WiFi network on deployment is a great feature

Cons

Also, you cannot have computers named in sequence upon deployment, instead they are automatically given random numbers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Samuel Lincoln

Constantly getting better!

2019-01-29

Overall - Excellent. Support has always been great and I'm very satisfied with the product. Highly recommend!

Pros

It's easy to use and the user interface is simple.

Cons

I don't utilize it to it's full potential. That's more a con about me than the software. It may do this now, but creating a golden image from a live machine would be awesome. Or just being able to do an image of a live machine and then snaps. So if something happened to that computer, I could just reimage it with that backup image/snaps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ron Miller

Blank iron to fully configured and activated in 15 minutes.

2019-01-29

Pros

Speed, configuability. Overall value! Frequent upgrades and new features.

Cons

License report is not updated when machine name is changed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more