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Take Control Logo

Collaborative remote access solution

Table of Contents

Take Control - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2025

Take Control overview

What is Take Control?

N-able Take Control and Take Control Plus are cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices quickly with fast, powerful tech tools. With support for Windows®, Mac®, and Linux® machines, MSPs can work from those platforms or their iOS® or Android® devices with our native app.

With N-able Take Control, you can assign techs or whole departments to specific customers or individuals so that support tickets get handled efficiently and on time. Technicians can access the system via the bash shell, transfer files silently, and call the system manager to view CPU usage or kill processes. Take Control is lightweight and agile, providing a seamless and highly secure solution to efficiently support your clients and users.

The open system control console for your end client devices enables you to easily diagnose computer and network issues, check event logs, and review or kill processes. Use the remote command line to perform operations in the background, including silently uploading files and activating scripts to seamlessly fix issues. Easily pass sessions to other technicians to escalate tasks transfer tickets or employ multiple technicians on a single remote access session without affecting performance.

Take Control Plus offers 500 install agents, 10 end-user accounts for you and your clients for simple remote access, video chat, customizable surveys, session calling cards, registry editing, and password management. Try Take Control free for 14 days and then buy with simple online purchasing. No credit card required.

Key benefits of using Take Control

  • Open system control console for your customer’s workstation to easily diagnose computer and network issues, check event logs, review or kill processes, and more.
  • Use the remote command line to perform operations in the background, including issuing PowerShell commands.
  • Silently upload files, including scripts that fix issues seamlessly in the background.
  • Easily pass sessions to other employees to escalate tasks or take a break from a tickets, or employ multiple technicians on a single remote access session without affecting performance.
  • Live 2-way chat, average 5 second connection time, responsive remote sessions and great remote support tools like windows event viewer and command line.
  • Starting price

    19 /
    per month

    Alternatives

    with better value for money

    Take Control’s user interface

    Ease of use rating:

    Take Control reviews

    Overall rating

    4.2

    /5

    22

    Positive reviews

    82

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.77/10
    Rating distribution

    5

    4

    3

    2

    1

    10

    8

    3

    1

    0

    Pros
    “Take Control is a very nice value add for that package and a pretty nice remote management tool in of itself.”
    KW

    Kelly W.

    NOC Manager

    “The remote connection is pretty quick and stable, and the alert for the connection is a pop-up window in the center of the screen, something very useful to get help quickly.”

    Verified reviewer

    Anonymity request

    “Ease of connecting to clients. Ability to see who is logged in and where they are on our network.”
    MT

    Mathew T.

    Director of Services

    Cons
    “The UI is ugly, and there are no way to start a chat for yourself, you have to receive a message from support to start chatting, and the buttons for showing/hiding the chat are not very visible.”

    Verified reviewer

    Anonymity request

    “When ending a session the remote computer is locked and this can be annoying. Maybe there's a setting to stop this but its not obvious and should really be optional not default.”
    TA

    Tyler A.

    Owner

    “Most of our other platforms and service options have a rebranding scheme that is lacking in Take Control. We use this primarily as a backup connection should our RMM remote have a problem.”
    Verified reviewer profile picture

    Tyler F.

    Service Manager

    Who uses Take Control?

    Based on 22 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Information Technology and Services
    Accounting
    Computer & Network Security
    Computer Hardware
    Others

    Use cases

    Remote Support
    Help Desk
    Customer Service
    Remote Work

    Take Control's key features

    Most critical features, based on insights from Take Control users:

    Remote access/control
    Unattended access
    Screen sharing
    File sharing
    Real-Time chat
    Real-Time monitoring

    All Take Control features

    Features rating:

    Access controls/permissions
    Interaction tracking
    Live chat
    Video chat
    User management
    Two-Way audio & video
    Troubleshooting
    Surveys & feedback
    Support ticket management
    Session transfer
    Session recording
    Self service portal
    Reporting/Analytics
    Remote support
    Queue management
    Knowledge base management
    File transfer
    Email management
    Drag & drop
    Diagnostic tools
    Dashboard
    Customizable branding
    Chat/Messaging
    Automated routing
    API
    Alerts/Notifications
    Alerts/Escalation

    Take Control alternatives

    Take Control logo

    Starting from

    19

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
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    visit website

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    25

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    HubSpot Service Hub logo
    visit website

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    20

    Per month

    Free trial
    Free version
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    Features
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    Customer Support
    TeamSupport logo
    visit website

    Starting from

    45

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Take Control pricing

    Value for money rating:

    Starting from

    19

    Per month

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Take Control price and value

    Value for money rating:

    To see what individual users think of Take Control's price and value, check out the review snippets below.

    “Take Control is a very nice value add for that package and a pretty nice remote management tool in of itself.”
    KW

    Kelly W.

    NOC Manager

    “The remote connection is pretty quick and stable, and the alert for the connection is a pop-up window in the center of the screen, something very useful to get help quickly.”

    Verified reviewer

    Anonymity request

    Take Control integrations (4)

    Integrations rated by users

    We looked at 22 user reviews to identify which products are mentioned as Take Control integrations and how users feel about them.

    N-sight RMM logo
    N-sight RMM

    Integration rating: 3.0 (1)

    Other top integrations

    Take Control support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Knowledge Base
    Email/Help Desk
    Phone Support
    Chat

    Training options

    Live Online
    Documentation
    Webinars
    Videos

    Take Control FAQs

    Q. What type of pricing plans does Take Control offer?

    Take Control has the following pricing plans:
    Starting from: $19.00/month
    Pricing model: Subscription
    Free Trial: Available

    These products have better value for money


    Q. Who are the typical users of Take Control?

    Take Control has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Take Control support?

    Take Control supports the following languages:
    English, French, German, Italian, Portuguese, Spanish


    Q. Does Take Control support mobile devices?

    Take Control supports the following devices:
    Android, iPad, iPhone


    Q. Does Take Control offer an API?

    Yes, Take Control has an API available for use.


    Q. What other apps does Take Control integrate with?

    Take Control integrates with the following applications:
    N-sight RMM, N-central, Passportal


    Q. What level of support does Take Control offer?

    Take Control offers the following support options:
    FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support, Chat

    Related categories