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Sunbird DCIM
5
127
4
47
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Data center management system for mid to large enterprises
Table of Contents
Sunbird DCIM - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
Sunbird DCIM overview
What is Sunbird DCIM?
Sunbird DCIM is a cloud-based data center management system which helps facility managers with asset tracking and capacity monitoring. Key features include request management, environment monitoring, 3D visualization, business intelligence, and search functionality.
The Sunbird platform enables users to maintain an inventory of data center assets, including servers, storage, networking equipment, patch panels, and applications. Teams can select locations and define criteria to find capacities for new equipment, and monitor capacity parameters such as space, weight, temperature, humidity, power load, budgeted power, and measured amps.
Sunbird DCIM enables team members to generate change requests, automate device moves and maintain an audit trail of requests, as well as work orders to help optimize operations and workflows.
Sunbird DCIM helps managers monitor and measure energy usage within the facility and view costs by data center, business unit, service, or application. The platform's 3D thermal maps and environmental sensors help facility teams forecast and address changes by spotting temperature, humidity, and air pressure trends.
Sunbird DCIM’s user interface
Sunbird DCIM review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.5
Customer support
4.9
Reviews sentiment
What do users say about Sunbird DCIM?
Reviewers appreciate Sunbird DCIM for its intuitive, user-friendly interface, robust 3D visualization, and strong data center management capabilities. They find it easy to implement, customize, and use for asset tracking, power monitoring, and reporting, with responsive customer support and helpful training resources. They say it centralizes data, streamlines workflows, and provides valuable dashboards for planning and audits.
Some feel the learning curve can be steep initially, and they mention limited reporting customization and occasional integration challenges. They report that certain advanced features require support assistance, and graphics could be more modern, but they value ongoing improvements and support.
Select to learn more
Who uses Sunbird DCIM?
Based on 175 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Sunbird DCIM's key features
Most critical features, based on insights from Sunbird DCIM users:
All Sunbird DCIM features
Features rating:
Sunbird DCIM alternatives
Sunbird DCIM
Starting from
3.99
Per month
ManageEngine OpManager
Starting from
95
Per year
Cove Data Protection
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No pricing info
Google Cloud
Starting from
No pricing info
Sunbird DCIM pricing
Pricing plans
Pricing details:
User opinions about Sunbird DCIM price and value
Value for money rating:
To see what individual users think of Sunbird DCIM's price and value, check out the review snippets below.
Joe S.
Configuration Manager
Christian R.
Facilities and Data Center Operations
Sunbird DCIM integrations (10)
Integrations rated by users
We looked at 175 user reviews to identify which products are mentioned as Sunbird DCIM integrations and how users feel about them.
Integration rating: 3.6 (6)
“working well for assets”
Jayant C.
IT Manager
Sunbird DCIM customer support
What do users say about Sunbird DCIM customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Sunbird DCIM customer support.
Widely noted by reviewers, Sunbird DCIM support is highly responsive, often resolving issues quickly and on the first contact.
A number of users highlight the team's deep product knowledge and ability to provide clear, actionable solutions.
Many reviewers appreciate the accessibility of support channels, including live sessions, calls, and prompt ticket responses.
A significant portion of users value Sunbird's proactive approach, follow-up on tickets, and willingness to implement user feedback.
Support options
Training options
To see what individual users say about Sunbird DCIM's customer support, check out the review snippets below.
“Additionally, Sunbird’s customer service team has been extremely responsive to submitted tickets and consistently follows up until issues are fully resolved.”
Joe S.
Configuration Manager
“Since implementing dcTrack, Sunbird has consistently demonstrated its commitment to promptly addressing service tickets and effectively resolving issues.”
William S.
Professional Field Engineer
Sunbird DCIM FAQs
Q. What level of support does Sunbird DCIM offer?
Sunbird DCIM offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat
