Sunbird DCIM Reviews

I've been thrilled with the update process. It's easy, secure, and accessible. Intuitive and setup how all software should be.

Probably the only con (and it's expected), is the learning curve. That's due to the powerful feature set though, and nothing inherently wrong with the software and how it's setup or executed. It's great on all counts of setup, layout and execution.

Thank you for your feedback. Glad to hear you find the software intuitive.

Assets are very helpful with the detail you can add. PowerIQ helps with power management to a granular level. The connectivity is also a plus when working in the rack with cabling. Also the "Company Standard" for adding new servers and such is useful.

Moving from 7.X to 8.X was about it. That was on my end not the software.

Thank you for the positive feedback.

The easy way to build our datacenters into dcTrack and the huge difference from spreadsheets to dcTrack. Provides a quick overview as well as being able to produce reports to several departments

Models library could be more correct and updated more often not only once a month. More pic to the 3D view.

Thank you for your positive feedback. We will do mid month updates if requested by a customer, plus you have the ability to create your own models if you need and can set to either have them updated or not when you upload our update

24x7 managing both our Data Centers. Received on time a power, connectivity, humidity and water alarms. Produced a great reports.

dcTrack Classic View can't open a full screen view. It could be a great to have a full vision of the dcTrack configuration

Thank you for your positive feedback. We heard your feedback. We are delighted to now offer a modern and elegant web based GUI. We even allow uses to select between light and dark mode.

Sunbird DCIM was easy to get installed and get started. There are many options available to track machines, and the dcTrack and PowerIQ work very well together. The tools can be setup with appropriate roles and authentication so that many members of a team can work with it and update it. Also, when I have had a problem, the support team was able to correct the issue and were very knowledgeable about the product so it did not take long to fix.

The software can be a bit confusing to get around until you use it for a while. There have been a few bugs, but the support team was able to get things sorted out for me.

Straight forward and easy to install and begin configuring. Logically arranged and understandable in MOST areas but a quick trip to the documentation has cleared up any confusions.

It seems very slow to start-up on login, but I don't know why. Being unable to login to a shell and see the system and processes is frustrating at times like that.

Thank you for the positive feedback. I will follow-up with you on the login speed.

With Sunbird Dcim you can conveniently do Data Center Inventory Management. I'm reporting cabinets and servers.

The licensing model can be a problem because it is cabin based.

Thank you for the positive feedback. Yes, we keep it easy and only license dcTrack by cabinet All features are included with no restrictions on the number of sites, devices, sq. footage, sensors, users, etc.

Looks easy and intuitive to use. Low maintenance. Does what it says.

Exporting data needs to be customised correctly otherwise the data is aggregated. But when you have many devices, customising initial report is a chore. Needs to support modern authentication methods.

Thank you for your feedback. We have added support for SAML2 to support single sign on with most identity providers.

Product is easy to use and view when it is setup. Useful as we have multiple "teams" using Sunbird to look at assets on the floor and for future projects.

Most missing features are easy to request to get added and have a quick turn around response time.

Easy to setup and use. Easy to add devices one at a time or discovery wizard.

The analytics and reports could be cleaner and more powerful. Better exports of them too.

Thank you for the positive feedback. I will reach out to you to discuss your reporting ideas.

The support from Sunbird is beyond excellent. They're very quick to respond to inquiries and are always willing to provide whatever help we need. The 3D visualization is awesome and uploading asset details is easy. I especially like the custom fields feature because I can add data unique to our data center.

Would like the capability to create drop-down select lists that auto-fill additional/relative fields such as Systems Administrator name and the contact information (email, desk/cell phone and manager details).

Thank you for your positive feedback. That was a very popular ask and so it is now a product feature. You can create unlimited custom fields, edit pick-lists, set default values and customize your page layout. Plus hide fields you done use and make specific fields required. Custom fields can be of any type - date, text, check box, single select pick-list, multi select pick-list, etc.

Good tool to monitor all equipment easy to use lots of admin/network options

needs more bulk update of devices, eg: Change Timezone or Time on all PDU's , or Connect all PDU's to NTP server by a bulk option. etc

Thank you for the positive review. Have you tried out PDU bluk configuration clone feature? That will all you to set the NTP server and time on all you PDUs. This is a link to a video on how to use this feature. https://support.sunbirddcim.com/support/solutions/articles/24000046504-power-iq-7-0-how-to-restore-and-clone-raritan-and-server-tech-device-configurations

The software functions work as expected. Any product issues reported are responded to quickly. Technical support personnel know the product and are professional in their correspondence. They follow up to ensure we are satisfied with the fixes. The products are easy to use and the tutorials are outstanding.

As far as what I like the least about the software, I would be hard pressed to find something of significance.

Thank you for your positive feedback.

Training, training, support and training. Sunbird has a huge amount of videos, knowledge articles, and excellent support.

Importing a floor plan could be easier. With that being said, it is an extremely complicated process. Sunbird has been patient, understanding, and willing to go the extra mile to get the job done.

The Dashboard, the Tree-Struktured Datacenter strukture, ability to add 3rd party products, floorplan integration

Setting up PUE, better sharper graphics would be desireable,

Thank you for the positive feedback and the insight on PUE!

DCTrack makes it easy to visualize the data center and keep an inventory of all of the cabinets. I like the reporting features and the online help is outstanding.

I have no complaints with this product..

Thank you for the positive feedback and sharing your use case.

easy to use gui software works fast good support

Analytics and reports modules are a bit basic

Thank you for the positive feedback! We plan to enhance our charting and reporting features in release 8.1 this year

No pros were added to this review

No cons were added to this review

Thank you for your positive feedback.

We like the ability within PowerIQ to control our vendor agnostic managed rack power strips.

No cons were added to this review

Thank you for your positive feedback.

Ease of use of the software. GUI looks good

Licensing could be better on the website

Thank you for your feedback. Customer success has always been our number one priority. Reviews and customer user groups are a key source of learning for us.

One pane of glass for ALL datacenter assets and information.

Disconnect between new Parts Tracker feature and main Assets feater

Thank you for your review.

The Sunbird products work as advertised. Both DcTrack and PowerIQ products work well and are easy to use. The Sunbird website is easy to navigate with lots of helpful features and quick videos. Keeping the device models/templates up-to-date is an easy process.

The software has very few drawbacks, but he OS is not a standard Linux environment. It looks like an appliance running CentOS and not supported by our internal Linux team.

Thank you for the positive review and for hosting our Chicago user group meeting this year. Glad hear you find our quick videos helpful.

Very customized, robust, detailed, and user friendly.

I have non at this time, it just keeps getting better.

Thank you for your positive feedback.

Its vendor agnostic and awesome! They are very easy to work with. Definitely worth a look!!!!!!!!!

None. There are no cons that I think of, which is great!. I am a happy customer all around!!!!!!!!

Thank you for your positive feedback.

very easy to use web interface, good dashboard reports.

Using the Classic view, no single line diagram.

Thank you for the 10 out of 10 rating. The classic view has been fully replaced by the web browser view.