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TeamDynamix

IT service management platform

Table of Contents

TeamDynamix - 2025 Pricing, Features, Reviews & Alternatives

What is TeamDynamix?

TeamDynamix ITSM & PPM solutions are designed to provide organizations with the tools and methodology required to streamline IT and enterprise service management processes, procedures, and tasks.

The product includes five modules including service desk, knowledge management, configuration management, asset management, and master data management. Each module is fully customizable and can be deployed according to enterprise requirements. TeamDynamix ITSM & PPM allow users to build service catalogs, track the status of incidents, change request tickets, manage project portfolios, and schedule releases.

Starting from

No pricing info

Alternatives with better value for money

TeamDynamix's key features

Most critical features, based on insights from TeamDynamix users:

Task Management

4.0

(53)

Incident Management

4.4

(33)

Reporting/Project Tracking

3.8

(32)

Asset Tracking

4.3

(24)

Workflow Configuration

4.2

(22)

All TeamDynamix features

Features rating:

4.1

(150)

Client Portal

4.7

(6)

Customizable Fields

4.0

(8)

Customizable Templates

3.8

(5)

Drag & Drop

4.8

(4)

File Sharing

3.4

(5)

Help Desk Management

4.0

(4)

Integrations Management

4.0

(1)

IT Asset Tracking

5.0

(1)

Knowledge Base Management

3.9

(8)

Percent-Complete Tracking

2.8

(4)

Project Tracking

5.0

(1)

Reporting & Statistics

4.2

(5)

Service Catalog

5.0

(4)

Support Ticket Management

4.4

(22)

Support Ticket Tracking

5.0

(1)

Task Progress Tracking

4.5

(10)

Third-Party Integrations

3.7

(3)

Workflow Management

5.0

(4)

Access Controls/Permissions

3.5

(4)

Asset Lifecycle Management

5.0

(2)

Alerts/Notifications

4.6

(7)

Activity Dashboard

5.0

(1)

Activity Tracking

4.5

(2)

Inventory Management

4.1

(7)

Project Planning/Scheduling

3.9

(41)

Reporting/Analytics

3.3

(14)

Alerts/Escalation

3.9

(36)

Resource Management

2.7

(3)

API

4.2

(5)

Email Management

4.1

(38)

Prioritization

3.9

(15)

Gantt/Timeline View

3.2

(6)

Issue Management

3.5

(4)

Automated Routing

4.3

(23)

Collaboration Tools

3.4

(17)

Kanban Board

2.8

(4)

Change Management

3.2

(5)

Configuration Management

3.8

(5)

Self Service Portal

4.3

(14)

Portfolio Management

4.0

(2)

Problem Management

3.6

(8)

Time & Expense Tracking

3.4

(12)

Service Level Agreement (SLA) Management

4.3

(6)

Macros/Templated Responses

3.7

(15)

Audit Management

3.7

(3)

Idea Management

1.5

(2)

IT Asset Management

3.9

(14)

Availability Management

(0)

Customizable Forms

(0)

Risk Management

(0)

Role-Based Permissions

(0)

Rules-Based Workflow

5.0

(1)

Capacity Management

(0)

Customizable Branding

(0)

Customer Support

(0)

Agile Methodologies

(0)

Cost-to-Completion Tracking

2.0

(1)

Surveys & Feedback

(0)

Tagging

(0)

Contract/License Management

4.0

(2)

Testing/QA Management

(0)

Active Directory Integration

(0)

Configurable Workflow

(0)

Traditional Methodologies

(0)

Chat/Messaging

(0)

Forms Automation

(0)

Location Tracking

(0)

For IT Project Management

(0)

Milestone Tracking

(0)

Monitoring

(0)

Multi-Channel Communication

(0)

Approval Process Control

1.0

(1)

Barcoding/RFID

(0)

ETL

(0)

Budget Management

1.0

(1)

Project Management

(0)

Document Storage

5.0

(1)

Dashboard Creation

(0)

Real-Time Chat

(0)

Release Management

(0)

Business Process Automation

5.0

(1)

Customizable Reports

(0)

TeamDynamix awards

Project Portfolio Management

80/100

TeamDynamix alternatives

TeamDynamix

4.4

(150)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.2

Features

4.1

Value for Money

4.3

Customer Support

4.5

SysAid

4.5

(484)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.5

Customer Support

4.5

BOSSDesk

4.7

(126)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.7

Customer Support

4.8

Quickbase

4.4

(313)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.1

Customer Support

4.3

TeamDynamix pricing

Value for money rating:

4.3

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

TeamDynamix integrations (11)

Integrations rated by users

We looked through 150 user reviews, to identify which products are mentioned as TeamDynamix integrations, and what is the users perception.

BeyondTrust Remote Support

Integration rating: 4.0 (1)

“It creates a receipt showing the connection was made and attaches it to the request. ”

Clayton Mitchell

Asst. Dir. Learning Technologies

Oracle PeopleSoft

Integration rating: 5.0 (1)

“This integration ties our HR DB to the tool to make it easier to manage users/customers”

Mark Warner

Director Unified Support

TeamDynamix iPaaS

Integration rating: 5.0 (1)

“We've just started to dive into iPaaS, but this software has some amazing features that we can't wait to explore more.”

Robert Childs

IT Project Manager

Workday HCM

Integration rating: 5.0 (1)

“We track our IT assets in Workday and the integration helps us tie those assets to our requests and incidents.”

Mark Warner

Director Unified Support

Ellucian Banner

Integration rating: 5.0 (1)

AllSight

Integration rating: 5.0 (1)

Microsoft 365

Integration rating: 5.0 (1)

Box

Integration rating: 5.0 (1)

Google Workspace

Integration rating: 5.0 (1)

Microsoft Outlook

Integration rating: 5.0 (1)

TeamDynamix support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Training options

In Person

Documentation

Live Online

Webinars

Videos

TeamDynamix reviews

Overall rating

4.4

150

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7.89/10

Rating distribution

Pros

“It has been incredibly helpful in organizing projects and tracking service requests. I highly recommend it to any business looking for a comprehensive project management solution.”

Boyang S.

Junior Data Integration Developer

“Our university is new to using the software, but the overall transition to TDX has been great. I really enjoy the culture of TDX and their want to continue to improve.”