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Web.com

3.7
(128)

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Website Design and eCommerce Solution

(32)

Web.com Pricing, Features, Reviews and Alternatives

Web.com FAQs

Q. What type of pricing plans does Web.com offer?

Web.com has the following pricing plans:
Starting from: $1.95/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Web.com?

Web.com has the following typical customers:
Freelancers, Non Profit, Small Business


Q. What languages does Web.com support?

Web.com supports the following languages:
English


Q. Does Web.com offer an API?

No, Web.com does not have an API available.


Q. What other apps does Web.com integrate with?

Web.com integrates with the following applications:
WordPress


Q. What level of support does Web.com offer?

Web.com offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support

Web.com product overview

Price starts from

1.95

Per month

Flat Rate

What is Web.com?

From hosting to marketing, Web.com is the one-stop shop for all your website and online needs.

Key benefits of using Web.com

Web(dot)com was founded with one core goal: to enable small businesses to succeed online.
Every Website or Facebook page they build starts with an in-depth interview with a design consultant. They have design consultants expert at optimizing for Google, Yahoo!®, Bing, and Facebook.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

Videos

Not sure about Web.com? Compare it with a popular alternative

Starting from

1.95

Per month

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Starting from

29.95

Per month

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Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Web.com pricing information

Value for money

3.8

/5

128

Starting from

1.95

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Web.com features

Functionality

3.7

/5

128

Total features

33

15 categories

Most valued features by users

Third Party Integrations
Reporting/Analytics
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Monitoring
Real Time Monitoring

Functionality contenders

Web.com users reviews

Overall Rating

3.7

/5

128

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.26/10
Rating distribution

5

4

3

2

1

51

38

11

6

22

Pros
What I like most is the awesome support staff they have in place. Always there when I need them and always have the answers.
Works with Quickbooks online. Perfect for a small operation to help with listing to multiple marketplaces and some major shopping carts, helps with order processing and shipping.
It helps us know our stock level on all store fronts, keep from running out of inventory, organize fulfillment and ensures a positive customer experience. It is easy to use and intuitive.
Cons
Worst of all the customer service is awful. One of the worst customer service I dealt with in the past 5 years.
I don't have have time for that. Waste my time for your failure to have a properly functioning integration...uh no.
The formatting is awful. Changing the font color and size never works properly the first time (for instance it will only change one letter when the entire sentence is highlighted).

Overall rating contenders

AR
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Verified reviewer

11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Very exhaustive order process software

Reviewed 6 years ago
Pros

Thanks to Ecomdash, you access many features that make the order management better: the ftp synchronization will allow you to know the inventory of brands/distributors, same thing with EDI. This way, your system will be up to date at each time. Also, you can send orders to the supplier automatically with the cvs file feature: that's a super smart way to automatize and order process.

Cons

It can seem a bit too complex as there are so many features and you may not use them all - the UI is not so good (many windows) but you have to get used to it. Also it takes some time to set up with the IT Team, as you have to establish ftp feeds with brands and suppliers. Sure it's more powerful than softwares like Ordore but it requires more efforts to set it up.

RG
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Richard G.

Consumer Goods, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Program for Managing Multiple Storefronts

Reviewed 5 years ago

We had several storefronts up and running when we found ecomdash. One could not be directly linked to ecomdash but we managed to connect through ShipStation with manual uploads from the storefront. We went through several iterations to eliminate double entries of orders but the support staff patiently worked with us to resolve all the issues. Every time something comes up we get responses same day or next day. Sometimes chat, sometimes email but always promptly and courteously. We have tried other programs but none can measure up to the features and support we have with ecomdash.

Pros

If you only use ecomdash to synchronize inventories among online storefronts, it is the best money you will spend. But ecomdash is much more than an inventory management program. There are also well designed modules for listing management, order management, and reports. At a glance you will be able to see which products are listed on each of you storefronts and which are not. Pending and on-hold orders are readily viewed and those with problems are highlighted. Reordering inventory is simple whether by supplier or for all items meeting your predetermined reorder point. There are so many valuable features to ecomdash you will always check it first.

Cons

There is a learning curve to ecomdash. There are so many bells and whistles that it takes awhile to get the feel for the logic. The process for listing new products on various storefronts needs work but some of the limitations are created by the storefronts themselves. Example: to list on Amazon you must already have an ASIN so you must create the basic listing on Amazon. Otherwise you are limited to tagging on someone else's existing listing.

RJ
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Ryan J.

Automotive, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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It started off so good

Reviewed 4 years ago

I love ecomdash, and have invested hundreds of hours getting it setup, but once our subscription is up if the speed issues have not been fixed I will be forced to go somewhere else as it just completely kills productivity.

Pros

On boarding was really easy and customer support was great. The software does what it is supposed to and initially was a huge time saving investment for us. The price point they are offering their service at is great. As a small business the price point of some others out there are crazy, but there do seem to be some corners cut and a get what you pay for type thing going on here.

Cons

SLOW! Since we have started using it, it has gotten consistently slower month after month. There are some days where it take 30 seconds to a minute for a single page load. We contact support and they tell us everything is working fine on their end it must be a problem with our internet or to clear our cache.... Yeah no. When you need to manually edit 100 products and you have to spend over an hour just in page load times it kills your productivity. The only other thing I don't like is the software to manage listings is lacking and not the greatest so we do not really use it.

Vendor response

Hi Ryan - Thank you so much for your feedback. It's good to hear that the features and functionality fits your business's needs. We hate that you're experiencing slowness and it's hindering your productivity. We've recently implemented quite a few changes that should speed everything up. Someone from our team will be in touch to see if that helped and get any other feedback you may have. Thanks, Ecomdash

SC
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Stephen C.

Retail, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Ecomdash for Inventory Managment

Reviewed 4 years ago

We used to spend hours looking for things because we just had too many items to try to keep track of without some sort of structure. We tried to do something on our own, but we had a huge problem with consistency. Ecomdash took all of the mystification out of inventory management. It's very straight forward and easy to understand.

Pros

I was really looking for inventory management software as I was having trouble keeping track of eBay inventory in three different warehouses. This software really fixed that problem for us. I'm also considering branching out to other channels soon and I'm convinced this is program will work well for that too.

Cons

The integration was difficult, but that was my fault. We had been using eBay's Custom Label field for item location. I realize now that I should have downloaded that data and cleared the field before I started. If I would have contacted Customer Service early on, I'm sure it would have been seamless transition. I don't expect to get good "Help Desk" service, but Ecomdash's customer service has been the best. Friendly, easy to understand, and technically adept.

Vendor response

Hi Stephen, Thanks so much for your positive feedback. Our team works hard to prioritize customer experience and satisfaction, so they'll be happy to hear your kind words. Thanks again and we look forward to helping you continue to grow your online business.

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Kelley H.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ecomdash makes it easier to sell online

Reviewed 4 years ago

I've been using Ecomdash since they were just getting up and running. They have done so many upgrades and made the software better and better. Their customer service has been great and very responsive. The price of the software is easily justifiable since they monitor all of my inventory, manage my orders and let me list to multiple online selling venues all in one system. As they have grown, their up-time has been incredible.

Pros

Cross list inventory on multiple selling platforms. Love the fact that when an order comes in from a selling venue, Ecomdash stops all of the listings on other platforms without me having to watch it. Ability to print shipping labels for orders. Ability to manage my inventory locations. Ability to upload my listing info via a CSV file.

Cons

I don't have any cons, more like a wish list. I would like it if they would list / monitor Poshmark. I would like to be able to customize the reports.

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