getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated IT Service Software with Self service portal - Page 3

Last updated: May 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

113 software options

LogMeIn Central logo

Endpoint management for desktops, servers & mobile laptops

learn more
LogMeIn Central is an endpoint management solution which helps IT professionals to monitor, manage, and secure their organization's endpoint infrastructure including desktops, servers and laptops. Users can remotely deploy & automate routine IT tasks for any PC or Mac from anywhere, via any device.

Read more about LogMeIn Central

Users also considered
AlertFind logo

Multi-channel emergency notification and IT alerting system

learn more
AlertFind is a multi-channel, 2-way emergency notification and IT alerting system that helps organizations notify employees immediately and manage incidents ranging from natural disasters to system outages. It includes automatic contact updating, geofencing, multi-language support, and more.

Read more about AlertFind

Users also considered
mspStack logo

Services ordering, provisioning & delivery platform for MSPs

learn more
mspStack is a SaaS-based cloud services ordering, provisioning, and delivery platform for MSPs, telcos and healthcare, with white-labeled portal for customers

Read more about mspStack

Users also considered
Team 360 logo

An essential component of IT strategy.

learn more
Team 360 is a software that allows businesses to manage their technology investments and performance.

Read more about Team 360

Users also considered
Miradore Management Suite logo

Cloud-based platform for monitoring IT assets.

learn more
Miradore Management Suite is an information technology asset management (ITAM) solution that helps enterprises manage the entire IT asset lifecycle, from procurement to retirement. Users can configure system settings to approve/deny installation requests across network devices.

Read more about Miradore Management Suite

Users also considered
TimO logo

The modular Project-ERP Business Suite

learn more
Digitize your processes from time tracking and resource planning to invoicing – flexible, secure, and 100% made in Germany.

Read more about TimO

Users also considered
Microsoft 365 for Jira logo

Connect Jira to Outlook, Microsoft Teams Teams, and To Do.

learn more
Streamline IT support by connecting Jira Service Management with Outlook, Teams, Calendar, and To Do for faster, smarter service.

Read more about Microsoft 365 for Jira

Users also considered
VIZOR IT Asset Management logo

ITIL Certified IT Service and Asset Management Solution

learn more
VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free.

Read more about VIZOR IT Asset Management

Users also considered
IT Care Center logo

IT service management solution

learn more
IT Care Center (ITCC) is an ITIL-aligned IT service management platform that combines automation, real-time insights, and the APEX low-code platform for custom workflows and integrations, simplifying and scaling IT operations for enterprises.

Read more about IT Care Center

Users also considered
Service Geeni logo

Best-in-class Service Management Software

learn more
Service Geeni is a cloud-based software designed to help field service managers handle job tasks and connect with the remote workforce. Administrators can allocate engineers based on skill sets, job requirements, and geographical location. And much more!

Read more about Service Geeni

Users also considered
SteadyPoint Helpdesk logo

Customizable helpdesk for support across industries

learn more
Helpdesk is an ITIL & HIPAA-compliant SharePoint Add-in for IT service management. As an Office 365 ticketing system, it streamlines ticket handling, categorizes issues in four levels, and routes tickets to the best IT specialist. Customizable forms, workflows, and automation improve efficiency.

Read more about SteadyPoint Helpdesk

Users also considered
Request Tracker logo

The system you need to track the tasks you can't forget.

learn more
Request Tracker is an open-source, web-based ticketing system used for issue tracking, helpdesk support, and project management. RT offers managed hosting plans and product support for on-premise deployments.

Read more about Request Tracker

Users also considered
Deepser logo

IT service desk, CRM, and asset management software

learn more
Deepser is a cloud-based IT service desk and ticketing software, which enables businesses to handle customer queries and resolve issues by routing tasks to the relevant departments. Features include collaboration, prioritization, agentless discovery, license management, time tracking & reporting.

Read more about Deepser

Users also considered
Boundless Automation logo

Network automation and management solution for Cisco Meraki.

learn more
The Boundless Automation Platform integrates a wide set of applications to help IT and Managed Service teams streamline and scale common IT processes and network operations across large Cisco Meraki infrastructures: Deployment and Provisioning, Configuration Changes, Compliance Audits, Monitoring.

Read more about Boundless Automation

Users also considered
ServicePRO logo

Enterprise Service Desk Request Software that delivers ROI

learn more
ServicePRO® is an enterprise service desk software that improves customer service by automating the entire service request cycle.

ServicePRO® is available as a cloud-hosted solution as well as an on-premise installation.

Read more about ServicePRO

Users also considered
Network Detective Pro logo

Non-intrusive IT assessment solution

learn more
Network Detective is a non-intrusive IT assessment tool. There is no software to install, so it can be used anywhere without leaving a footprint. The low-cost and unlimited license models allow MSPs to manage workflows, onboard new clients, and improve service delivery.

Read more about Network Detective Pro

Users also considered
Capacity logo

Artificial Intelligence-based knowledge management solution

learn more
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

Read more about Capacity

Users also considered
HEINZELMANN logo

Issue tracking software for the IT sector

learn more
HEINZELMANN is an issue tracking software designed to help businesses track computer hardware and software inventories, licenses, and orders. Administrators can capture, maintain, and administer critical information about assets such as health status in real-time.

Read more about HEINZELMANN

Users also considered
theSavvySuite logo

Comprehensive solution for identity management & IT services

learn more
theSavvySuite is a comprehensive software solution that focuses on the integration between business and IT. It combines an intuitive service catalog, identity management, and automated processes to help organizations efficiently manage their IT services and resources. The product's modular design and extensive integration capabilities make it suitable for companies of all sizes, from small businesses to large enterprises.

Read more about theSavvySuite

Users also considered
SmartITSM logo

Cloud-based IT service management and help desk software

learn more
SmartITSM is a cloud-based help desk software that helps businesses handle ticketing processes, update calendar overviews, and create service catalogs on a unified platform.

Read more about SmartITSM

Users also considered
Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

learn more
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

Read more about Alloy Navigator

Users also considered
Sunrise ITSM logo

Revolutionise your ITSM with our service desk software.

learn more
With over 30 years of experience, our 30+ configurable modules include incident management, a knowledge hub, a self-service portal, enabling you to tailor your service management precisely.

Read more about Sunrise ITSM

Users also considered
XEOX logo

Remote Monitoring and Management of IT Infrastructures

learn more
XEOX software is a cloud-based remote monitoring and management system for MS Windows IT infrastructures. It allows admins to centralize monitoring and management of company-wide inventory and software. Key features include CMDB, network management, software delivery, task automation, and reporting.

Read more about XEOX

Users also considered
smartImager logo

Disk imaging solution for Windows deployment & migration

learn more
smartImager is a disk imaging solution which enables organizations of all sizes to automate processes related to the configuration, patching, administration, deployment, and migration of Windows operating systems across multiple workstations and environments.

Read more about smartImager

Users also considered
Tesseron logo

work with the flow

learn more
Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany

Read more about Tesseron

Users also considered