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Top Rated IT Service Software with Slack - Page 2

Last updated: September 2026

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31 software options

JIRA Service Management logo

IT service platform for unified support

JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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Wrike logo

AI-powered work delivery platform

Wrike is the trusted work delivery platform for IT service management. AI helps your team centralize all service requests and incidents in one governed environment. Streamline ticket intake and resolution, and use workflow automations and dashboards to monitor queues and meet your SLAs.

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Vivantio logo

When Service Matters.

The Vivantio platform allows you to focus on the tools that make sense for your organization's unique service model: from incident, problem and change requests, to service requests, client knowledge and asset management. The platform scales to meet the complex business needs of B2B IT service teams.

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Electric AI logo

IT management software for managed software providers (MSP)

Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more. It allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

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HappyFox Assist AI logo

AI & conversational ticketing for channels on Slack & Teams

HappyFox Assist AI brings the power of AI and conversational ticketing to IT Support, HR, and Ops channels on Slack and Microsoft Teams. Empower your employees with self-service, reduce ticket volume, increase agent productivity and employee engagement.

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Managed Service Providers (MSPs) logo

MSP solution for enhanced service delivery

Sunrises's MSP solution enables Managed Service Providers (MSPs) to streamline their operations, optimize resources, and deliver top-notch service. Featuring an intuitive HTML5 interface and advanced functionalities like dynamic searching, complex SLA management, and a customizable self-service portal, this software helps MSPs enhance their operational efficiency and drive business growth.

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