Amicus Attorney Pricing, Features, Reviews and Alternatives

This software is easy to use and fully integrated with my office (electronic client files, documents, email, etc).

Some of the applications (which I have chosen not to use) are complicated and do not play well with outlook or Microsoft office.

The program's visual layout, divided into files and calendar, is easy to understand, easy to use and easy to teach new users to use. The program allows people, events, and documents to be easily associated with files and integrates with Outlook so that emails with their attachment can be retained, tracked and reviewed.

The program's file tab includes an events tab which focus solely on the attorney and staff actions and events. No way exists to track the primary events in a litigation or transactional matter without being inundated with every timeslip and calender event on the case. As a result, the diamonds get lost in the overwhelming minutia and the events tab rarely gets used. Additionally, my firm's primary...

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TIME & MATTER MANAGEMENT: Timers and time entries are pretty simple. Knowing all people involved in a matter all in one place; engineers, judges, etc. is a great feature. Adding emails to a file is a good idea but time-consuming. Having all the data for a client in one place is good. BILLING: I like that the Billing and Attorney sides are separate. Billing and accepting payments works quite well. Amicus can do split billing which is important to us. The interface with Quickbooks is quirky but after 1.7 years of working with it we've figured out most of the issues and found workarounds. Reports can be downloaded to Excel which is vital to my managing the firm.

CONS: The end-user learning curve is huge and not intuitive which has led to a lot of attorneys entering time and not using Amicus for anything else. Text onscreen is exceptionally small, and for most users, problematic. The interface is not intuitive and takes a lot of trial and error to find the best ways to find what you want or report on the issue. We were lead to believe that the document management...

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Amicus Attorney Premium is a reliable product. Once it's up and running correctly, there are few bugs. It is a highly flexible program chock full of more options than anyone could ever use. I prefer to avoid the cloud, too much risk of privacy issues, so even though an in-house server is old school, I prefer it this way. MS Exchange sync which gets calendars and contacts to the cell phone is excellent since 2015, best it's been since the old days of synching to the Palm Pilot. While I am listing a number of cons below, this software is the center point of our practice.

Since this software was purchased by Abacus Corp in 2016, the price has gone up 75% -- what a sticker shock! IMHO, the tech support under the new owner is no better or worse. As for improvements to the product, the new owners seem to be focused only on selling their own add-on products --- the announcements tout how AA Premium now links to Abacus Product XYZ, but AA Premium has received any new...

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I appreciate that the calendaring, client management, and billing are on the same platform. There is good accessibility to functions such as inputting time and accessing bills from the same windows as the viewing of matters.

The software is probably much more functional than what we use it for. Our office has not been able to complete any training or improve the way we use the software because of time constraints. I wish there were short tips provided on an ongoing basis. Something like an email that was sent out with a time saving tip. Just 1 quick tip for improving how we use the software. For example, an email that explained, Did you know that you can edit time entries after the entry has been posted? Followed by how to edit time entries. I would like to have better understanding of how to efficiently and effectively use the software, if possible, learning the software in short ongoing tips would make it convenient.