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Aware Pricing, Features, Reviews and Alternatives
Aware product overview
What is Aware?
Aware helps international corporations in various market segments to stay connected, collaborative, and secure. It offers companies comprehensive collaboration data governance, risk & compliance control, and analyzes human behavior within digital conversations to provide valuable, authentic insights. The platform enables stakeholder alignment across a company to reduce risks while adding invaluable knowledge to each business unit. It also helps with sentiment analysis, retention, e-discovery, alerting, and more.
Key benefits of using Aware
• Decrease total cost of ownership - Unify your data on a single platform
• Increase operational efficiency - Remove data silos in your organization to work smarter.
• Manage risk & complexity - Gain visibility to monitor, search, and process data from any collaboration source.
• Build & sustain your world-class business - Share authentic sentiment-driven insights across your organization.
• Secure your data - Continuous, immutable archiving captures communications and revisions as they occur.
Typical customers
Platforms supported
Support options
Training options
Aware features
Aware users reviews
Overall Rating
3.5
/5
4
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.25/10
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Craig E.
Defense & Space, 1,001-5,000 employees
Used daily for 2+ years
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Useful for what we needed to use it for (monitoring)
Customizability for rules; quick catches; ability to view findings in Aware and the application it occurred it; etc.
No complaints while using this software program
Thank you for your review. We look forward to continuing to partner with you!
Tracy G.
Hospital & Health Care, 5,001-10,000 employees
Used monthly for 1-2 years
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Love being able to pull the exact same report month to month and the ability to add/change criteria for specific searches.
I like the keywords feature, but wish it would share more info about the posts they are referring to.
Thank you for your review. We are so glad you are enjoying the Aware platform and that it's making life a little easier! We look forward to continuing our partnership with you. Please reach out to your customer support representative for additional assistance with keyword searches and gaining the additional insight you need.
David F.
Automotive, 10,001+ employees
Used weekly for 6-12 months
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Overall pretty decent but could use more options and increased reliability with exporting. Searching within a set is nice but want exports working to provide to investigators for review or if ingesting into an eDiscovery tool a full export to cull within the eDiscovery platform would be needed to be quickly executed.
Ability to run quick searches across the enterprise is awesome, even if msg was deleted. Having copies of msgs to run searches through have been great and customer support has been amazing!
1. More customization in exporting 2. Options to specify context msgs (by # of msgs before and after would be preferred). 3. Marking is spotty and fails quite frequently and have to remark items. Would like a feature to select all msgs for marking vs going from one page to another page just to mark them. Also, maybe not even having to mark msgs. Can we not just export all msgs and apply the marking on export for any msg containing images or files? Cost also seems a little high when compared to full eDiscovery suites.
Thank you for your review. Aware is always evaluating and adding new features to our solutions. We look forward to partnering with you to learn more about your specific needs and use cases, and will continue adding new features that make our customer's lives easier. - The Aware Team
Shanda M.
Oil & Energy, 10,001+ employees
Used daily for 2+ years
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The ability to keep a pulse on employee conversation sentiment has been valuable.
I wish there was an easy way to have a line of sight into conversation trends/topics. While seeing popular words is available, it take a bit of effort to drill deeper to find conversation patterns.
Thank you for your review. We are happy the Aware platform is providing such great value and we look forward to continuing our partnership and helping you meet your needs. Please reach out to your customer support representative for additional assistance in gaining visibility into conversation trends and topics.
Aware FAQs and common questions
Q. Who are the typical users of Aware?
Aware has the following typical customers:
Large Enterprises, Non Profit
Q. What languages does Aware support?
Aware supports the following languages:
English
Q. Does Aware offer an API?
No, Aware does not have an API available.
Q. What other apps does Aware integrate with?
Aware integrates with the following applications:
Workplace from Meta, Yammer, Microsoft Teams, Zoom Video Webinars, Slack
Q. What level of support does Aware offer?
Aware offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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