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HoudiniESQ

4.1
(141)

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Cloud or on-premise legal practice management software

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(11)

HoudiniESQ Pricing, Features, Reviews and Alternatives

HoudiniESQ product overview

What is HoudiniESQ?

HoudiniEsq natively integrates with Outlook, Word, Excel, and Quickbooks. You can even work entirely in HoudiniEsq if you like.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base

Training options

Webinars
In Person
Documentation
Live Online

HoudiniESQ FAQs

Q. What type of pricing plans does HoudiniESQ offer?

HoudiniESQ has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of HoudiniESQ?

HoudiniESQ has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does HoudiniESQ support?

HoudiniESQ supports the following languages:
English

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Q. Does HoudiniESQ support mobile devices?

HoudiniESQ supports the following devices:
Android, iPad, iPhone

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Q. Does HoudiniESQ offer an API?

Yes, HoudiniESQ has an API available for use.

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Q. What other apps does HoudiniESQ integrate with?

HoudiniESQ integrates with the following applications:
Microsoft Outlook, QuickBooks Online Advanced, Gmail, Microsoft 365, Microsoft Word

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Q. What level of support does HoudiniESQ offer?

HoudiniESQ offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base

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HoudiniESQ pricing information

Value for money

4.4

/5

141

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

HoudiniESQ features

Functionality

4.1

/5

141

Total features

27

6 categories

Most valued features by users

Document Management
Document Storage
Access Controls/Permissions
Task Management
Calendar Management
Time Tracking
Billing & Invoicing
Case Notes

HoudiniESQ users reviews

Overall Rating

4.1

/5

141

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.19/10
Rating distribution

5

4

3

2

1

61

50

19

8

3

Pros
FANTASTIC client support. Agent is the best support person that I've had the pleasure of getting assistance from across all of the technical systems and software that I've used.
The next best thing is that for lawyers on a shoestring budget it is affordable and secure because it can be run off the cloud. So I give it two thumbs up for price, accessibility and price.
The Quickbooks connector is great and the Evernote integration is also a big plus. After reviewing all our other options, Houdini ESQ seemed like the best and least expensive place to start and grow.
Cons
Sometimes it looses some of my cases especially if someone else has made the case and then appointed it to me. The search field is usually not working.
Lack of a functioning document automation/assembly system and lack of quickbooks integration.
Not so many companies will go the extra mile to save one from themselves especially after having failed to heed their explicit warnings.
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Christopher M.

Verified reviewer

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Far better than the other management software out there!

Reviewed 5 years ago

The ease of having everything in one place that does everything a firm needs. I haven't found anything that our firm needs that Houdini does not already do!

Pros

I love the functionality of Houdini. While some of the features are not the EASIEST to use, the customer support to walk you through it is amazing, and done on the spot. Every issue I've ever had with Houdini has been lack of knowing exactly how it was done. But the program itself is amazing, works exceptionally, and their support is the best I've ever seen!

Cons

Some of the features can be a little confusing at first, but the support staff will immediately demonstrate how to use it. I have not done the free training program, which I'm certain is exceptional -- based on my experience with their staff -- so, a lot of my lack of know-how for certain features is my fault. But, even without the training the software is very easy to use and has amazing features.

WW
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William W.

Law Practice, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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HoudiniESQ has an extensive feature set, but the documentation is poor

Reviewed 6 months ago

I have used HoudiniESQ for over seven years. The product absolutely works, contrary to what another reviewer said. The challenge is that HoudiniESQ is designed with the very large office in mind, for example, 5,000+ seats. It assumes that the user will have high-end tech support in-house. I guess I am able to use HoudiniESQ successfully largely because decades ago I coded my own law practice management software, and have at least minimal understanding of what must be "under the hood." For that reason, I would only recommend HoudiniESQ to a very large organization that can truly take advantage of the extensive, advanced features or a solo with a coding background.

Pros

HoudiniESQ is free to solo practitioners, so the price is fantastic. The price for even a few seats, however, is also less than other products I have investigated, so HoudiniESQ offers great value for the extensive feature set. Secondly, it always works. Third, when I have a problem, I often get immediate attention from support, and it never takes long for a response by someone who truly knows what he is talking about. Advanced features include: calendaring triggers with conditional branching, user-programmable multi-practice group set-ups, fast searching, contract management support, mass emailing, support for atypical billing arrangements, client portal support, and embedded links with many types of other software.

Cons

The areas needed for improvement are too broad to discuss here. The product lost some functionality that I was relying on when it moved from version 1.99x to 2.0x and later. I continue to be surprised by what I consider to be poor programing/feature choices made in the transition to a different coding platform. I feel I kinda limp along with version 2.0x after using 1.99x (even though at least 2 excellent...

jt
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jose t.

Financial Services, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Houning

Reviewed a month ago
Pros

Realmente muy poco uso con este programa,muy sencillo

Cons

Muy basico a las operaciones,falta mas didacticidad

Showing original review in Spanish. See translation

KM
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Kelly M.

Law Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Houdini 2.0 is a vast improvement over prior versions

Reviewed 6 years ago

We unexpectedly updated to Houdini 2.0 so the difference was quite a shock, but we have found it to be much more user friendly than previous versions. The response time is also much faster when adding notes, contacts, events, and matters. We are only on day 3 here with version 2.0 but the ease of use is biggest improvement we could have asked Houdini for. Also, the customer service has been absolutely amazing. Since we had no warning of the upgrade from our system administrator, we were caught on our heels on a busy Monday morning; however, every time we called for help, which we did multiple times over the course of the day, we were given outstanding service and attention. I wish I could rate the customer support higher than 5 stars.

Pros

I'm not sure yet. So far, the speed is by far the best improvement. Version 1.9 would stall or take a long time to access contacts, events, and matters. So far, we have not experienced these delays with version 2.0.

Cons

It's difficult to multitask. If I am trying to schedule an event on the calendar and another phone call comes in, I cannot open anything else in Houdini without first finishing the event I was working on. In previous versions, we could leave the window open, take care of the incoming phone call, and then finish the event on the calendar. We also miss being able to access the contact record on the event to find the client's phone number from the calendar. This was especially important for confirming the appointments for the next day.

Vendor response

Kelly, thank you for your review. BY now you should have been updated to 2.0 build 12. In Build 12 we now include event, matter and contact details when you hover over an appointment on the calendar. We will fix the issue with Monday being the first day of the week. This si a bug. It seems to be stuck in euro display mode. Build 12 has over 100 fixes and enhancements throughout the App. We hope your experience with this build helps you be more productive and helps you provide superior service to all your clients.

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Nathan D.

Verified reviewer

Law Practice,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It's my understanding this product built by architect of much larger yet more stagnate competitor.

Reviewed 5 years ago

Peace of Mind. My information is secure and isn't going anywhere. It is always available to me. I have a very good rapport with my Houdini IT Department.

Pros

Versatility- This product intended for lean and mean firms. You don't need to have a Masters Degree in Computer Science, but it helps if you are somewhat computer savvy. There are features on this program that have been integrated in that even I haven't found time to master... yet (e.g., Quickbooks and Excel). Comprehensive- Lower your IT overhead costs. These people know what they're doing. Your investment here means less investment in some IT guy sitting in a corner twiddling his or her thumbs. When they say 99.9% up-time, they mean it. This is an incredibly powerful time-keeping program, that has a very good overlap with document integration. Customer Service- Usually only the occasional call, but they are ALWAYS there, and can walk you through any issues.

Cons

As with any newer product, there is going to be the inevitable growing pains. My favorite application integration was with the Outlook Add-in for e-mail. This is giving me hiccups at the moment. You are actually partnered with this vendor, so when rep can't figure this out, you have to evolve with the product limitations by creating a work-around (e.g., saving the e-mails manually to the file). I'm also a creature of habit, so I struggle with major platform updates. They are kind enough to leave the old platform running, and aren't demanding their clients evolve overnight. So now I am learning two different platforms.

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