getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

CallShaper Logo

Revolutionizing Contact Center Performance with CallShaper.

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

CallShaper - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

CallShaper overview

What is CallShaper?

CallShaper is designed to empower outbound and inbound contact centers with 5+ agents. Our solutions are ideal for businesses making and receiving calls to and from USA and Canada. We offer robust tools that streamline operations and enhance customer interactions across diverse industries using AI, QA, dynamic scripting, IVR, customized reporting, lead management, dispatching, multiple call handling, omni options, and more. Whether your focus is on sales, customer service, telemarketing, or any other form of customer engagement, CallShaper provides a scalable and efficient platform to meet your evolving needs.

Don't let outdated technology hold your contact center back. Contact us today to discuss the benefits CallShaper can bring to your organization. Discover how our robust solutions can revolutionize your operations, enhance agent productivity, and deliver superior customer experiences. Buy with confidence, knowing you're partnering with a leader committed to your success.

Starting price

75per user /
per month

Alternatives

with better value for money

CallShaper’s user interface

Ease of use rating:

CallShaper reviews

Overall rating

4.9

/5

16

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

15

1

0

0

0

Who uses CallShaper?

Based on 16 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Legal Services
Environmental Services
Health, Wellness and Fitness
Outsourcing/Offshoring

Use cases

Call Recording

CallShaper's key features

Most critical features, based on insights from CallShaper users:

Activity dashboard
Activity tracking
Agent interface
Alerts/Escalation
Answering machine detection
API
Archiving & retention
Auto-Dialer
Automated routing
Automatic call distribution

All CallShaper features

Features rating:

Activity dashboard
Activity tracking
Agent interface
Alerts/Escalation
Answering machine detection
API
Archiving & retention
Auto-Dialer
Automated routing
Automatic call distribution
Automatic outbound dialer
Blended call center
Callback scheduling
Call center management
Call disposition
Caller id
Call list management
Call logging
Call monitoring
Call recording
Call reporting
Call routing
Call scheduling
Call scripting
Call tagging
Call tracking
Call transfer
Call whispering
Campaign management
Campaign specific caller id
Chatbot
Chat/Messaging
Collaboration tools
Compliance management
Computer telephony integration
Conferencing
Contact database
Contact management
CRM
Customer history
Customizable reports
Dashboard
Data import/export
Email management
Event triggered actions
FCC compliance
File transfer
For sales teams/organizations
FTC compliance
Generative ai
Inbound call center
Integrations management
IVR
Lead capture
Lead distribution
Lead management
List management
Manual dialer
Monitoring
Multi-Campaign
Multi-Channel communication
Multi-Channel management
Multiple Scripts
Outbound call center
Performance metrics
Power dialer
Predictive dialer
Pre-recorded messages
Preview dialer
Progressive dialer
Quality management
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time reporting
Recording
Reporting/Analytics
Reporting & statistics
Scheduled recording
Text to speech
Third-Party integrations
Voice Customization
Voice mail
Workflow management
Workforce management

CallShaper alternatives

CallShaper logo

Starting from

75

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
DialedIn CCaaS logo
visit website

Starting from

25

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
CloudTalk logo
visit website

Starting from

19

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
VICIdial logo

Starting from

400

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

CallShaper pricing

Value for money rating:

Starting from

75

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about CallShaper price and value

Value for money rating:

CallShaper integrations (2)

Top integrations

CallShaper support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

Documentation
Live Online
Videos
In Person

CallShaper FAQs

Related categories