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Mailshake

Sales engagement platform for email, phone & social outreach

Last updated: March 2025

Table of Contents

Mailshake - 2025 Pricing, Features, Reviews & Alternatives

What is Mailshake?

Mailshake is a sales engagement platform for modern sales teams. Send personalized cold emails at scale and set tasks to engage with prospects via phone and social media, all in one sequence, on one dashboard.

With native integrations to Salesforce and Pipedrive and 3rd party integrations to thousands of apps, Mailshake will fit perfectly within your sales tech stack.

Our best-in-class support and customer success team will be there every step of the way, making sure your outreach campaigns are successful with one-on-one guidance and personalized campaign recommendations.

Benefits of using Mailshake

- Send personalized outreach emails in bulk with our easy-to-use mail merge
- Schedule follow-ups based on whether a recipient opens, clicks, or replies to your email
- Set tasks within a cadence to call a prospect or connect with them on social media
- Track opens, clicks, replies, bounces, unsubscribes, won and lost deals, and conversions on your site via javascript
- AB test subject lines, body copy, and full cadences

Starting from

/user

Per month

Alternatives with better value for money

Mailshake’s pros and cons based on 118 verified reviews

To identify what users like and dislike about Mailshake, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment toward the given topic in their reviews.

To determine these pros and cons insights, we analyzed responses from 118 verified reviews

Effective email campaign management

92% of reviewers feel positive about Mailshake's email campaign management. Reviewers appreciate the ease of setting up and launching campaigns, the user-friendly interface, and the ability to track progress. They find features like automation, split testing, and Drip campaigns particularly useful for targeting audiences and improving engagement. Users also value the support and resources provided, which help them enhance their email marketing strategies.

See related user reviews

“The ability to set up automation campaigns is the icing on the cake that makes this a tool every growth marketing NEEDS in their stack.”

Michael Yates

Marketing Director

“The platform makes it simple to create and send highly targeted email campaigns to your target audience, and the user-friendly interface makes it easy to keep track of your progress.”

Jeremy Noftle

President

Streamlined email outreach

91% of reviewers feel positive about Mailshake's email outreach capabilities. Users indicate that the tool simplifies the process of sending personalized outreach emails, integrating seamlessly with Gmail and other platforms. They find the templates, custom fields, and follow-up automation highly beneficial for managing outreach campaigns. Many reviewers highlight the cost-effectiveness and ease of use, making it a preferred choice for businesses and sales professionals.

See related user reviews

“It's not a fancy UI, but it easily connects with my Google Apps/Gmail account to send personalized outreach emails that actually look personal, especially including automatic follow up based on different triggers (i.e. the prospect did or did not open, click, or reply).”

Ronnie Nijmeh

CEO

“The tool also comes with email templates and custom fields which make email outreach a breeze.”

Vandana Jhuraney

Channel Marketing Lead - Surveillance, South Asia

Concerns Over Pricing Structure

43% of reviewers feel negative about Mailshake's value for money/pricing. Some users report dissatisfaction with the shift from monthly to annual billing. They indicate concerns about the lack of a free trial and the no-refund policy. Some reviewers feel the top plan can be very costly.

See related user reviews

“Recently they changed their billing from monthly to annual subscriptions and we can't use monthly mode of billing anymore.”

Aqeel Khan

Marketing Manager

“There is no free trial for new business, so you cant try it first.”

Yeli Carolina Peña Oliveros

Analista de Investigación y Monitoreo de Medios

Mailshake's key features

Most critical features, based on insights from Mailshake users:

Email Campaign Management

4.9

(16)

Event Triggered Actions

4.6

(10)

Customizable Fields

4.9

(13)

Mobile Optimization

4.8

(9)

Template Management

5.0

(9)

CAN-SPAM Compliance

4.7

(11)

All Mailshake features

Features rating:

4.5

(118)

A/B Testing

4.8

(4)

API

5.0

(3)

Campaign Management

4.5

(10)

Data Import/Export

5.0

(2)

Email Templates

5.0

(4)

Team Management

5.0

(1)

Third-Party Integrations

5.0

(3)

WYSIWYG Editor

4.4

(9)

Dynamic Content

4.7

(3)

Reporting/Analytics

4.3

(14)

Email Distribution

5.0

(4)

Drip Campaigns

5.0

(2)

Mailshake alternatives

Mailshake

4.6

(118)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.6

Customer Support

4.5

Brevo

4.6

(2.7K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.5

Customer Support

4.5

HubSpot Marketing Hub

4.5

(6.1K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.4

Value for Money

4.2

Customer Support

4.4

vcita

4.5

(275)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.2

Customer Support

4.2

Mailshake pricing

Starting from

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

User opinions about Mailshake price and value

Value for money rating:

4.6

Of 21 reviews that provide robust commentary on Mailshake's price and value, 57% mention it in a positive light.

Some reviewers find Mailshake to be very affordable and offering good customization options. They say it is more cost-effective than other sales tools, with accessible pricing suitable for small to medium businesses. Users appreciate the limited period trial offered during the sales process and feel the time saved justifies the monthly fee. They think the service is reliable and reasonably priced, making it worth their marketing budget.

However, some users report dissatisfaction with the shift from monthly to annual billing, finding the pricing structure unfavorable and expensive for freelancers. They indicate concerns about the lack of a free trial for new businesses and the no-refund policy. Some reviewers feel the top plan can be very costly and worry about scaling costs.

Check .

To see what individual users think of Mailshake's cost and value, check out the review excerpts below.

“Also, it's very affordable and provides good amount of customization.”

Marcelo Repacci

Partnerships Lead

“Mailshake also benefits from incredibly accessible pricing.”

Daniel Doan

Co-Founder & Chief Growth Officer

“The initial setup was tricky, and the pricing structure is not particularly favorable.”

Jeremy Noftle

President

Mailshake integrations (21)

Integrations rated by users

We looked through 118 user reviews, to identify which products are mentioned as Mailshake integrations, and what is the users perception.

Calendly

Integration rating: 5.0 (2)

Pipedrive

Integration rating: 5.0 (2)

Twilio

Integration rating: 5.0 (1)

SMTP

Integration rating: 5.0 (1)

Microsoft Outlook

Integration rating: 5.0 (1)

Other top integrations

Gmail

Salesforce Sales Cloud

Mailshake support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

Knowledge Base

Email/Help Desk

Training options

Webinars

Live Online

Documentation

Mailshake reviews

Overall rating

4.6

118

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.01/10

Rating distribution

Pros

“Having used other software for cold-emailing that was cumbersome, MailShake is a breeze. It is extremely important, however, to note that the onboarding/customer service is outstanding as well.”

Engin A.

Program Director

“There are helpful blog posts and other resources with great suggestions for making outbound sales emails successful.”

Joe G.

VP of Marketing & International Business Development

“It's the ease of use and interface that allows for me to schedule very complex communication rules without many clicks. Mailshake has many small features that were surprisingly amazing.”

Zach T.

Owner

Cons

“Using this tool too many times had caused my email to be flagged for spam. What's worse, is it flagged my domain, and impacted many levels of the business.”

Verified reviewer

Anonymity request

“I didn't use the tool for at least two months and asked if it would be possible to refund me the money they recently charged for this month January which wasn't possible.”

Verified reviewer

Anonymity request

“The video training needs to be updated to match the current platform. IT was a little frustrating to watch videos that didn't match up.”

Thomas B.

CEO

Read all reviews