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Mailshake
5
124
4
25
3
7
2
2
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sales engagement platform for email, phone & social outreach
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Mailshake - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Mailshake overview
Based on 161 verified user reviews
What is Mailshake?
By industry, Mailshake reviewers are most commonly professionals in marketing and advertising (25%). The most frequent use case for Mailshake cited by reviewers is email marketing (86% of reviewers).
What do users say about Mailshake pricing?
Reviewers indicate Mailshake offers accessible and affordable pricing, especially for small businesses. Some users report they get needed features on starter plans, but some reviewers find the lack of a free trial and higher-tier costs reduce its value.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Email Campaigns
Email Sending
Customer Support
Prospecting
Mailshake’s user interface
Mailshake review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.7
Customer support
4.6
Reviews sentiment
What do users say about Mailshake?
Reviewers indicate Mailshake is easy to use for cold email outreach, campaign automation, and follow-up scheduling. They value its ability to send personalized emails, track opens and clicks, and automate sequences, which saves time and improves deliverability. They appreciate the affordable pricing, responsive customer support, and useful training resources. Most find it suitable for small to medium businesses.
Users report some limitations, such as restricted integrations, basic reporting, and occasional glitches with campaign setup or email tracking. They note the lack of advanced features, team management options, and companion apps, but feel the core functionality meets their outreach needs.
Select to learn more
Who uses Mailshake?
Based on 161 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Mailshake's key features
Most critical features, based on insights from Mailshake users:
All Mailshake features
Features rating:
Mailshake alternatives
Mailshake
Starting from
59
/user
Per month
Mailchimp
Starting from
13
Per month
Gmail
Starting from
Free
Brevo
Starting from
9
Per month
Mailshake pricing
Pricing plans
Pricing details:
User opinions about Mailshake price and value
Value for money rating:
Of 22 reviews that provide robust commentary on Mailshake's price and value, mention it in a positive light.
Reviewers indicate Mailshake offers accessible and affordable pricing, especially compared to competitors, making it appealing for small businesses and marketers with tight budgets. Some users report they get all needed features on starter plans without restrictive limitations. Reviewers appreciate the customization options included at lower price points and feel the product delivers good value for money. Some users say the lack of a free trial and concerns about scaling costs or expensive top plans reduce its value for freelancers and new businesses. Some reviewers find the pricing structure less favorable and wish for lower prices.
, and
Mailshake integrations (5)
Integrations rated by users
We looked at 161 user reviews to identify which products are mentioned as Mailshake integrations and how users feel about them.
Integration rating: 5.0 (3)
Integration rating: 5.0 (3)
Integration rating: 4.5 (2)
Integration rating: 5.0 (2)
“It gives you another option to offer to clients other than Zoom, and most people now use Teams.”
Matthew W.
School Support and Retention Manager
Integration rating: 4.0 (2)
Integration rating: 5.0 (1)
Mailshake customer support
What do users say about Mailshake customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Mailshake customer support.
A significant portion of users highlight Mailshake's responsive, helpful, and knowledgeable support team.
Multiple users mention onboarding assistance and live support sessions as especially valuable for resolving issues quickly.
A minority of users report limited support hours and occasional scheduling glitches with support sessions.
Support options
Training options
To see what individual users say about Mailshake's customer support, check out the review snippets below.
“One of the best parts of my experience with Mailshake so far is the excellent customer support I've been getting from the company's care team.”
Dan B.
owner
“I had some bumps during setup, and their support team was amazing.”
Ben F.
Founder
“Terrible customer service.”
Henry B.
CEO
“In addition to that, support is limited to business hours M-F Eastern.”
Dan B.
owner
Mailshake FAQs
Q. What is Mailshake used for?
Mailshake is a sales engagement platform for modern sales teams. Send personalized cold emails at scale and set tasks to engage with prospects via phone and social media, all in one sequence, on one dashboard. With native integrations to Salesforce and Pipedrive and 3rd party integrations to thousands of apps, Mailshake will fit perfectly within your sales tech stack. Our best-in-class support and customer success team will be there every step of the way, making sure your outreach campaigns are successful with one-on-one guidance and personalized campaign recommendations.
Q. What level of support does Mailshake offer?
Mailshake offers the following support options:
Chat, Knowledge Base, Email/Help Desk
