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Mailshake Logo

Sales engagement platform for email, phone & social outreach

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Mailshake - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2026

Mailshake overview

Based on 161 verified user reviews

What is Mailshake?

By industry, Mailshake reviewers are most commonly professionals in marketing and advertising (25%). The most frequent use case for Mailshake cited by reviewers is email marketing (86% of reviewers).

What do users say about Mailshake pricing?

Some reviewers find Mailshake affordable and say it offers good value for money, especially for small businesses and tight budgets. However, some reviewers feel the pricing structure is not favorable and mention the lack of a free trial as a drawback.

Starting price

59per user /
per month

Alternatives

with better value for money


Pros & Cons

Email Campaigns

Customer Support

Email Sending

Prospecting

Mailshake’s user interface

Ease of use rating:

Mailshake reviews

Overall rating

4.6

/5

161

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.86/10
Rating distribution

5

4

3

2

1

124

25

7

2

3

Pros
“The ability to upload HTML templates has allowed us to create beautiful, branded emails that stand out, and the campaign tracking tools make it easy to see what’s performing best.”
SF

Sabine F.

Principal

“The email scheduling is reliable and the software allows you to ensure email deliverability and reduces your spam rate.”
Verified reviewer profile picture

Andrew W.

Owner

“Campaign setup, inbox management, and basic data handling are straightforward, which makes it practical for day-to-day outbound work.”
KB

Kristina B.

Email Marketing Manager

Cons
“A/B testing can be a bit confusing, as when we try to move a contact from A to B, it always gives an error. And when we add new contacts to a campaign using an Excel contact list, sometimes some contacts are missing.”
EC

Emilaine C.

Business Development and Sales

“It can cause a bit of confusion when managing contacts.”
PS

Paula S.

Senior SEO Outreach Executive

“In addition to that, support is limited to business hours M-F Eastern.”
DB

Dan B.

owner

Who uses Mailshake?

Based on 161 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Computer Software
Information Technology and Services
Photography
Others

Use cases

Email Marketing
Email Tracking
Sales Enablement
Sales Engagement Platform
Content Marketing

Mailshake's key features

Most critical features, based on insights from Mailshake users:

A/B testing
Event triggered actions
CAN-SPAM compliance
Subscriber management
WYSIWYG editor

All Mailshake features

Features rating:

A/B testing
API
Campaign management
CAN-SPAM compliance
Click tracking
Contact database
CRM
Customizable fields
Data import/export
Drip campaigns
Dynamic content
Email campaign management
Email Distribution
Email management
Email marketing
Email templates
Event triggered actions
Lead management
List management
Mobile optimization
Monitoring
Multi-Channel campaigns
Personalization
Prospecting tools
Reporting/Analytics
Scheduling
Subscriber management
Team management
Template management
Third-Party integrations
WYSIWYG editor

Mailshake alternatives

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59

/user

Per month

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Features
Value for Money
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Mailshake pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Email Outreach

59

/user

Per month

Features included:

  • Advanced Scheduling & Throttling
  • AI Email Writing With Shakespeare
  • Automated Email Sequences
  • Email Deliverability Setup Assistant
  • Email Personalization
  • Email Template Management
  • Email Warm-up Service (Normally $29/Mo)
  • Gmail / Outlook / SMTP
  • Mail Accounts From Any Provider
  • Respond to Leads (Lead Catcher)
  • Salesforce / Pipedrive / Hubspot

Sales Engagement

99

/user

Per month

Features included:

  • 10k List-Cleaning Credits Monthly
  • 10k Recipients Per Campaign
  • Advanced Scheduling & Throttling
  • AI Email Writing With Shakespeare
  • Automated Email Sequences
  • Create Custom Tasks
  • Email Personalization
  • Email Warm-up Service (Normally $29/Mo)
  • Gmail / Outlook / SMTP
  • Mail Accounts From Any Provider
  • Power Phone Dialer
  • Priority Support
  • Respond to Leads (Lead Catcher)
  • Sales Engagement
  • Salesforce / Pipedrive / Hubspot
  • Social Selling

User opinions about Mailshake price and value

Value for money rating:

Of 23 reviews that provide robust commentary on Mailshake's price and value, mention it in a positive light.

Some reviewers find Mailshake affordable and say it offers good value for money, especially compared to competitors, with accessible pricing that suits small businesses and those on tight budgets. They appreciate that essential features are included even in lower-tier plans. Some users report that Mailshake is cheaper than other tools they have tried and feel they get more value than what they pay. However, some reviewers feel the pricing structure is not favorable, mention concerns about high costs for top plans or scaling, and note the lack of a free trial as a drawback.

, and

Mailshake integrations (5)

Integrations rated by users

We looked at 161 user reviews to identify which products are mentioned as Mailshake integrations and how users feel about them.

Gmail logo
Gmail

Integration rating: 5.0 (3)

Pipedrive logo
Pipedrive

Integration rating: 5.0 (3)

Integration rating: 4.5 (2)

When I have to send case notifications to the clients and I do it directly from DKW

Verified reviewer profile picture

Maya E.

Paralegal

Calendly logo
Calendly

Integration rating: 5.0 (2)

Zapier logo
Zapier

Integration rating: 4.0 (2)

SMTP logo
SMTP

Integration rating: 5.0 (1)

Mailshake customer support

What do users say about Mailshake customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Mailshake customer support.

Widespread user sentiment highlights Mailshake's support team as responsive, helpful, and quick to resolve issues or answer questions.

A significant portion of users appreciate the onboarding assistance, live support sessions, and the team's willingness to go above and beyond.

A small group of reviewers mention limited support hours, occasional scheduling glitches, and some challenges getting help outside business times.

Support options

Chat
Knowledge base
Email/help desk

Training options

Webinars
Live online
Documentation

To see what individual users say about Mailshake's customer support, check out the review snippets below.

“One of the best parts of my experience with Mailshake so far is the excellent customer support I've been getting from the company's care team.”

DB

Dan B.

owner

“I had some bumps during setup, and their support team was amazing.”

BF

Ben F.

Founder

“In addition to that, support is limited to business hours M-F Eastern.”

DB

Dan B.

owner

Mailshake FAQs

Q. Who are the typical users of Mailshake?

Mailshake has the following typical customers:
Freelancers, Small Business, Mid-size Business

These products have better value for money


Q. What is Mailshake used for?

Mailshake is a sales engagement platform for modern sales teams. Send personalized cold emails at scale and set tasks to engage with prospects via phone and social media, all in one sequence, on one dashboard. With native integrations to Salesforce and Pipedrive and 3rd party integrations to thousands of apps, Mailshake will fit perfectly within your sales tech stack. Our best-in-class support and customer success team will be there every step of the way, making sure your outreach campaigns are successful with one-on-one guidance and personalized campaign recommendations.


Q. What level of support does Mailshake offer?

Mailshake offers the following support options:
Chat, Knowledge Base, Email/Help Desk

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