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NetX Reviews
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Jason S.
Patrick P.
20 reviews
Recommended
Ralph W.
Health, Wellness and Fitness, 1,001-5,000 employees
Used daily for 1-2 years
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Our biggest issue in the past has been with sharing images across all user groups [local and remote]. Having a central library that all can easily access provides us with greater response times to communication needs, reinforces brand compliant use of images and reduces liability from users use of non brand compliant images.
The NetX onboarding team is outstanding. They have been great in helping our development team understand best practices on how to structure and organize our images to set up our DAM. UI is also well designed and easy for end users to learn quickly.
Linking images to InDesign, Adobe Illustrator. Without purchasing a separate option, we cannot link images directly from our layouts to our DAM. This requires us to download images every time we use them.
Jaco O.
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After a couple of rounds to evaluate Digital Asset Management solutions available in the market, Healthdirect Australia chose to implement NetX by NetXposure ' evaluation criteria was broad, however the following key criteria stood out: - the NetXposure team was eager to assist on every level of detail, the entire NetXposure team is highly educated on the product and its capabilities. - NetXposure...
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Jason S.
Used daily for 2+ years
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NetX is extremely powerful and extendable (integrating with other systems). The attribute (metadata) system is intuitive and easy to maintain. You can turn any attribute set into search facets, which make filtering searches easier. The Collections feature makes it easy to gather assets and collaborate with teams. Its also very easy to share any number of assets directly from NetX. NetX support is very responsive and they have a great community feedback forum They are always looking for ways to improve their products and listen to their customers.
The system has a nice UX but, like all software, it isn't perfect and could use some refinements. It would be nice if there were a more intuitive way to create automated workflows. Things like auto-tagging or moving assets. A native file markup and communication system would be great CC Panel (integrates NetX with Adobe applications) needs work. Its just generally buggy and not reliable. Although they are working on improvements.
Patrick P.
Media Production, 51-200 employees
Used daily for 1-2 years
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1. A single, search-powered photo repository where the whole enterprise across multiple different departments has access to search, view, upload and share. 2. With NetX, we're reducing the scattering and number of excessive drives, box-type accounts and individual folders that not everyone can access.
1. Custom metadata fields. 2. Uploads are easy, and can be done from multiple devices. 3. Fast indexing (you can upload, then immediately search & find). 4. Download links are fast to create and easy to use on the receiving end (literally, two clicks; one to open/view and one to download). 5. Intuitive.
1. Some lack of automation in metadata fields page. In our case, we input Team One and Team Two at the top of the page, input other metadata in the middle of the page, then have to input both teams again at the bottom of the page.
Matthew W.
Photography, 51-200 employees
Used daily for 2+ years
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It is a time saver and visually enhances our asset storage. It also serves well as a "help yourself" tool for our clients, who in turn can share their assets with their business partners. There are many delivery methods available today but having a DAM at your disposal really opens the door to workflow enhancements as well as global access for image review and delivery.
What I like most about this software is the people that develop and support it. We tend to be a little outside the box. The team at NetX has ALWAYS been available to talk about modifications and enhancements with great enthusiasm as well as great ideas for solution paths!
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Mark L.
Used daily for 2+ years
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Incredible easy to use; just drag and drop your assets from anywhere onto the screen and in they go. Sleek, easy to browse layout with multiple views to choose from. Sharing assets is just a few simple clicks and you're done! The support is fantastic as well. I've never been left with an unresolved issue.
Honestly, any little issue I've had has been met with openness and a willingness to work with me to develop these features, especially if other clients have expressed the same desire.
Corey C.
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I would highly recommend Image Portal as a DAM system. In terms of features and versatility, it is virtually unbeatable. I would also highly recommend the NetExposure team for their knowledge, responsiveness, and speed in adopting new technologies.
Image Portal is an extremely versatile DAM system. We have not yet come across an obstacle that either the system or NetX themselves have not been able to overcome for us. In a couple of short years we have gone from having no system at all, to having our entire digital library stored, searchable, and accessible, to now rolling out the system for use by our clients. The system's permissions versatility...
Because we are in a higher education environment, we had some initial implementation issues as a result of support conflicts involving our on-campus IT support. However, once we began dealing with NetExposure directly, those issues were resolved very quickly.
Rebecca W.
Museums and Institutions,
Used daily for 1-2 years
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This software has helped us eliminate asset silos, streamline institutional sharing, record and preserve important metadata associated with the assets, and surface up to the moment documentation of the collections.
Attractive and easy interface for importers, consumers, and administrators; very responsive customer support; the NetX team is always eager to improve the product and stay on top of trends
Documentation could be improved, and new versions sometimes feel rolled out hastily without enough QA - we do spend more time than we'd like opening and responding to support tickets for bugs (although as mentioned above the support team is very responsive)
Nancy C.
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I've been using NetX as our DAM and web2print software for two years. They have worked hard to make sure that the software does what we need it to do. They keep in touch to let us know when they have ideas that might be valuable for our agency network and our clients. It's nice to have a relationship with a vendor that understands their product and is excited about the work that they're doing. When...
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Kimberly K.
Used daily for 6-12 months
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The software had the features we needed at a VERY competitive cost. We got the features we needed with the user base we needed for it to really function well in our organization.
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Mahidhar V.
Computer Software, 1-10 employees
Used monthly for 2+ years
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We got the highlights we required - a completely adaptable DAM framework with an entrance setup and online format proofreader with the quantity of end clients and space we required. The rollout for our association has been incredible and we realize that we can keep on growing our framework without startling expenses.
We got the highlights we required - a completely adaptable DAM framework with an entrance setup and online format proofreader with the quantity of end clients and space we required. The rollout for our association has been incredible and we realize that we can keep on growing our framework without startling expenses.
Maryanne D.
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Pros - easy to download, can repurpose into multiple formats, batch download (more that one asset at a time), can share carts with other users, and send files outside of the DAM, easy to govern from an Admin perspective, can provide as little or as much metadata to each asset. Amazing customer service, very fast to respond to my tickets. Cons - there is always a glitch (or two) with one part of the...
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Phil O.
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The workflow here at Mercy Corps has been changed significantly for the better with the introduction of NetXposure's Image Portal. Currently, Mercy Corps works in nearly 40 countries worldwide with nearly 4,000 employees. Image Portal allows staff from around the globe to download and share images in a simple, uncomplex way.
NetXposure's Image Portal is a deep, intuitive and easy to use application. It's features allow the user to easily search, download and share images with others. The interface is attractive and uncomplicated. The features are easy to find and use.
None to report
Ronnal I.
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Getting started with Net X was a bit challenging due to our requirements but after extensive emails and phone calls we have found a solution that works for both us and our customer base. They have been fantastic with updates and other request that we have had in the past. I can't say how pleased we are with the migration of our data from our internal servers over to the Net X portals we now have. Organization has now been optimized to a point where we are receiving rave reviews from our internal customers and external user base.
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Michelle F.
Retail, 11-50 employees
Used weekly for less than 6 months
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With this software all of our digital assets are kept in one place and can easily be found with a quick search. We are able to put together collections for outside partners in minutes, and share our assets with anyone we need.
Working across the US, having our assets all in one place in the cloud and easily searchable has been invaluable for our marketing team.
We're hoping for a Slack integration! It seems the NetX team is very receptive to suggestions for integrations, so I have the utmost confidence we will see one in the near future.
Steve M.
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Overall, I have to say excellent. I work at a very technical level so things like an API and a non-Flash version count for me. NetX has excellent technical vision and implementation. A+
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Brian T.
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When I find an issue, NetXposure is very quick to respond are make necessary changes or fixes. The best customer service I have experienced from a software company.
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Chelsea M.
Used weekly for less than 6 months
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Our team loves Netx and we use it daily to share logos, documents, and branding for our university. It has everything you want in a digital asset management system for a great price.
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Hailey M.
Used weekly for less than 6 months
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This digital asset management system has everything you need for a great price. There are tons of features and a great customer support system.
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Kirsten M.
Higher Education, 1,001-5,000 employees
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