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SurveySensum
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SurveySensum is a leading customer feedback platform.
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SurveySensum - 2026 Pricing, Features, Reviews & Alternatives
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SurveySensum overview
What is SurveySensum?
SurveySensum is a leading customer feedback platform that helps you gather and analyze customer feedback and take strategic actions that drive revenue. With its ease of use and exceptional support, it is becoming a preferred choice for both beginners and seasoned professionals. It facilitates businesses to gather and act effectively on their feedback across industries like B2B, SaaS, Telecom, NBFC, etc.
SurveySensum is not your ordinary CX feedback tool – it is a CX service that helps you achieve your business goals with a customer feedback platform. It comes with seasoned CX professionals who provide end-to-end guidance and support so that you can make your CX program a success. They guide you through the entire process – from survey creation to detailed analysis to extracting valuable action plans and closing the feedback loop in real-time.
Key benefits of using SurveySensum
- Offers NPS, CSAT, CES surveys to map customer journey and uncover insights
- Easy to use interface allows launching surveys in 30 minutes without extensive training
- CX experts analyze feedback and provide recommendations to improve customer satisfaction
- Robust data security with encryption, access controls, and backups ensures feedback data protection
Starting price
per year
Alternatives
with better value for money
SurveySensum’s user interface
SurveySensum reviews
Overall rating
5.0
/5
1
Positive reviews
100
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- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9/10
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SurveySensum's features
Features rating:
SurveySensum alternatives
SurveySensum
Starting from
3600
/user
Per year
Survicate
Starting from
0
CustomerHero
Starting from
No pricing info
SurveyLegend
Starting from
19
Per month
SurveySensum pricing
Value for money rating:
Starting from
3600
/user
Per year
User opinions about SurveySensum price and value
Value for money rating:
SurveySensum support options
Typical customers
Platforms supported
Support options
Training options
SurveySensum FAQs
SurveySensum has the following pricing plans:
Starting from: $3600.00/year
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of SurveySensum?
SurveySensum has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does SurveySensum support?
SurveySensum supports the following languages:
English
Q. Does SurveySensum offer an API?
Yes, SurveySensum has an API available for use.
Q. What other apps does SurveySensum integrate with?
SurveySensum integrates with the following applications:
Zapier, Slack, Intercom
Q. What level of support does SurveySensum offer?
SurveySensum offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base