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Synerise Logo

AI-driven Customer Data & Experience Platform (CDXP)

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Synerise - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Synerise overview

What is Synerise?

Synerise is an AI-driven Customer Data & Experience Platform (CDXP). Comprehensive, data-driven solution that centralizes and utilizes customer data to enhance marketing and engagement. Leveraging advanced artificial intelligence, Synerise aggregates data from various sources, creating detailed, real-time customer profiles.

Key Strengths of Synerise

Synerise excels in several key areas that set it apart from other platforms:

- Real-time capabilities. Powered by TerrariumDB, our proprietary database engine designed specifically for behavioural intelligence, real-time computing

- AI Engine. The quality of AI algorithms confirmed by successful participation in: Rakuten Data Challenge 2020; Twitter RecSys AI Challenge 2021; KDD Cup 2021; Booking.com AI Challenge 2021

- Time-To-Market. Confirmed by numerous successful implementations across various clients from various industries.

Using Synerise you can:

- Respond to customer actions in real time with instant data collection

- Utilize AI-powered modules for recommendations, search, and predictions

- Deliver personalized content tailored to customer needs and expectations

- Provide a consistent omnichannel experience using the best channels and AI Time Optimizer

- Customize experiences across web, mobile, social media, and remarketing platforms

- Extend communication channels via API integrations (POS, Info Kiosk, Digital Signage, etc.)

- Access ready-to-use predefined use cases

- Ensure quick setup, even for advanced scenarios

- Create flexible campaigns and customer journeys

- Automate workflows for various scenarios, including back-office tasks

- Enjoy a modern UX with customizable templates

- Optimize continuously through A/B/x testing and intelligent traffic allocation

Applications Across Industries:

Across various industries, Synerise empowers businesses to stay competitive and meet their strategic goals.

Retail: Personalized product recommendations and demand prediction help retailers optimize inventory and ensure popular items are in stock, increasing sales.

E-Commerce: Real-time customer segmentation, personalization, and targeted marketing campaigns significantly enhance conversion rates.

Finance: AI-driven analytics enhance fraud detection and risk assessment, while personalized financial product recommendations increase engagement and satisfaction.

Telecommunications: Predictive maintenance capabilities improve service quality, and customer churn predictions enable proactive retention strategies.

No matter the industry, Synerise can adapt to meet specific needs and drive measurable results.

Pricing

“Pay-As-You-Go” is the basic pricing model for the Synerise usage. The cost of the platform is based on consumption, calculated as the collection, storage and processing/executing of data in any corresponding period (a month/quarter). This model offers a low entry point and is easy to scale as your business grows. Each functionality of the platform is available for one fee. Wherefore businesses can use a wide range of functionalities without incurring additional costs.

For an accurate quote, please contact one of our Certified Partners.

Key benefits of using Synerise

- Increase conversion through super-targeted AI product recommendations
- Increased sales through personalised search results
- Reduce costs by predicting customer behaviour - propensity to act
- Reduce operational costs with an all-in-one tool
- Optimise ROI through usage-based billing model
- Enhance customer experience and loyalty

Starting price


Alternatives

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Synerise’s user interface

Ease of use rating:

Synerise reviews

Overall rating

4.0

/5

3

Positive reviews

67

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.67/10
Rating distribution

5

4

3

2

1

1

1

1

0

0

Synerise's key features

Most critical features, based on insights from Synerise users:

Spam blocker
Campaign management
Segmentation
Customizable fields
List management
Multivariate testing

All Synerise features

Features rating:

Mobile optimization
Marketing automation
Multi-Channel marketing
Behavior tracking
Email campaign management
Website visitor tracking
A/B testing
Predictive analytics
Personalization
Performance metrics
Natural language processing
Multiple data sources
Multi-Language
Predictive modeling
Process/Workflow automation
Multi-Channel communication
WYSIWYG editor
Multi-Channel attribution
Multi-Campaign
Monitoring
Mobile app
Mobile access
Metadata management
Marketing calendar
Machine learning
Lead qualification
Lead management
Lead generation
Lead capture
Landing pages/web forms
Keyword tracking
Key performance indicators
Image library
GDPR compliance
Forecasting
Workflow management
Website personalization
Website analytics
Visual analytics
Trend/Problem indicators
Trend analysis
Third-Party integrations
Template management
Tagging
Surveys & feedback
Strategic planning
Social media integration
Social marketing
SMS marketing
Self service data preparation
Search/Filter
Search marketing
Scorecards
Sales analytics
Role-Based permissions
ROI tracking
Reporting/Analytics
Reporting & statistics
Recommendations
Real-Time reporting
Real-Time monitoring
Real-Time data
Real-Time analytics
Publishing/Sharing
Profitability analysis
Product recommendations
Customer activity tracking
CRM
Conversion tracking
Contextual Targeting
Content management
Content Analytics
Contact management
Contact database
Collaboration tools
Click tracking
Channel management
CAN-SPAM compliance
Campaign tracking
Campaign Segmentation
Campaign scheduling
Campaign planning
Campaign analytics
Benchmarking
Behavioral targeting
Behavioral analytics
Autoresponders
API
Alerts/Notifications
Alerts/Escalation
Ad hoc reporting
Ad hoc query
Activity tracking
Activity dashboard
Account based marketing
Access controls/permissions
Abandoned cart saver
For sales teams/organizations
For ecommerce
Experience Management
Event triggered actions
Engagement tracking
Email tracking
Email marketing
Email management
Dynamic content
Drip campaigns
Drag & drop
Data visualization
Data transformation
Data synchronization
Data storage management
Data mapping
Data integration
Data import/export
Data extraction
Data connectors
Dashboard creation
Dashboard
Customizable templates
Customizable reports
Customizable forms
Customizable ctas
Customizable branding
Customer surveys
Customer segmentation
Customer profiles
Customer database

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Synerise pricing

Value for money rating:

Starting from

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No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Synerise price and value

Value for money rating:

Synerise support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
24/7 (Live rep)
FAQs/Forum
Phone Support

Training options

Live Online
Videos
Webinars
In Person
Documentation

Synerise FAQs

Q. Who are the typical users of Synerise?

Synerise has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does Synerise support?

Synerise supports the following languages:
English, Polish, Portuguese, Spanish


Q. Does Synerise offer an API?

Yes, Synerise has an API available for use.


Q. What level of support does Synerise offer?

Synerise offers the following support options:
Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

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