Synup Features

Synup

Online listings & reputations management

3.86/5 (7 reviews)

Competitor Feature Comparison

AB Testing
API
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Analytics/ROI Tracking
Benchmarking
Brand Tracking
Calendar Management
Campaign Management
Campaign Tracking
Channel Attribution
Client Management
Collaboration Tools
Commenting/Notes
Competitive Analysis
Content Management
Customizable Branding
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Mapping
Data Synchronization
Data Visualization
Email Alerts
Engagement Tracking
Feedback Management
Geolocation
Geotargeting
Goal Setting / Tracking
Google Analytics Integration
Keyword Rank Tracking
Keyword Research Tools
Keyword Tracking
Localization Automation
Mapping
Mobile Keywords
Monitoring
Multi-Language
Multi-Location
Multiple Site Management
Pageview Tracking
Performance Metrics
Purchasing & Receiving
Ratings / Reviews
Real Time Analytics
Referral Tracking
Reporting & Statistics
Reporting/Analytics
Response Management
Review Generation
Review Monitoring
Scheduled / Automated Reports
Site Search Tracking
Social Media Integration
Social Media Monitoring
Template Management
Third Party Integrations
User Interaction Tracking
Visual Analytics
Web Traffic Reporting
Website Analytics
Website Management
White Label
Widgets
Workflow Management
Learn moreCompare App
AB Testing
API
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Analytics/ROI Tracking
Benchmarking
Brand Tracking
Calendar Management
Campaign Management
Campaign Tracking
Channel Attribution
Client Management
Collaboration Tools
Commenting/Notes
Competitive Analysis
Content Management
Customizable Branding
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Mapping
Data Synchronization
Data Visualization
Email Alerts
Engagement Tracking
Feedback Management
Geolocation
Geotargeting
Goal Setting / Tracking
Google Analytics Integration
Keyword Rank Tracking
Keyword Research Tools
Keyword Tracking
Localization Automation
Mapping
Mobile Keywords
Monitoring
Multi-Language
Multi-Location
Multiple Site Management
Pageview Tracking
Performance Metrics
Purchasing & Receiving
Ratings / Reviews
Real Time Analytics
Referral Tracking
Reporting & Statistics
Reporting/Analytics
Response Management
Review Generation
Review Monitoring
Scheduled / Automated Reports
Site Search Tracking
Social Media Integration
Social Media Monitoring
Template Management
Third Party Integrations
User Interaction Tracking
Visual Analytics
Web Traffic Reporting
Website Analytics
Website Management
White Label
Widgets
Workflow Management
Visit WebsiteCompare App
AB Testing
API
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Analytics/ROI Tracking
Benchmarking
Brand Tracking
Calendar Management
Campaign Management
Campaign Tracking
Channel Attribution
Client Management
Collaboration Tools
Commenting/Notes
Competitive Analysis
Content Management
Customizable Branding
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Mapping
Data Synchronization
Data Visualization
Email Alerts
Engagement Tracking
Feedback Management
Geolocation
Geotargeting
Goal Setting / Tracking
Google Analytics Integration
Keyword Rank Tracking
Keyword Research Tools
Keyword Tracking
Localization Automation
Mapping
Mobile Keywords
Monitoring
Multi-Language
Multi-Location
Multiple Site Management
Pageview Tracking
Performance Metrics
Purchasing & Receiving
Ratings / Reviews
Real Time Analytics
Referral Tracking
Reporting & Statistics
Reporting/Analytics
Response Management
Review Generation
Review Monitoring
Scheduled / Automated Reports
Site Search Tracking
Social Media Integration
Social Media Monitoring
Template Management
Third Party Integrations
User Interaction Tracking
Visual Analytics
Web Traffic Reporting
Website Analytics
Website Management
White Label
Widgets
Workflow Management
Visit WebsiteCompare App

Synup Feature Reviews

6 reviewers had the following to say about Synup's features:

Zach I.

Synup works and is cost effective

2018-12-26

It is great to make instant updates across all my listings via API and then see the results of increases in phone calls and store visits

Pros

Great user interface, easy to manage listings via API, automate all review management, and give reporting to my clients and locations

Cons

review widget needs improvement and customer service was just ok until i got assigned a new account manager in NYC

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 1-10 employees)

Synup is probably the worst software I've ever used.

2019-11-13

So we decided ok that part of this product doesn't add value but maybe the outreach function with filter would be good.

Pros

Marginal time savings through automating the multi-site NAP checking process Support people are pleasant enough and seem to genuinely care (I speak with them weekly)

Cons

File upload does not work (never once got this to work without asking their support) Way too expensive for the supposed value it provides Low conversion rate for outreach campaign Support team contradicts themselves by advising against a filtered campaign then do one themselves

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Brant S.

Inexpensive product with lots of value but clunky interface

2020-07-22

Pros

If you need to update business listings, solicit reviews, get insights from their reports. The product does work well and does what it says.

Cons

the interface is clunky and a lot of clients struggled to use it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 1-10 employees)

Simple tool for quick directory management

2021-02-25

We use this product to help with one component of our local SEO service package. Customer service is also excellent at quickly replying to and acting on technical issues, and in many cases implementing substantial updates to see to those needs. They also are providing a large amount of white-label resources for customer education.

Pros

The ability to instantly claim, update, and maintain a solid list of online directories and have a quick result is what makes us a regular reseller of this product.

Cons

I would appreciate more versatility and details in the reports and analysis that the software is currently able to generate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ashley S.

Just started but already seeing results

2019-01-23

Pros

I was able to set up each client, get their listings set correctly, and start review campaigns with just a few hours of work.

Cons

Nothing so far, but its only been a few weeks.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ian C.

Local Listing

2018-12-26

Pros

Easy to use, good Agency Platform.

Cons

A lot of the major local listing sites has to be created manually - or you can pay to have Synup create for you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more