Synup Features

Synup

Online listings & reputations management

3.75/5 (8 reviews)

Synup Feature Summary

  • Customer review platform
  • Multi-account management
  • Automated publishing
  • White label
  • Response management
  • User interaction tracking
  • Listings management
  • Reputation management
  • Local search analytics
  • Local marketing tools
  • Location management
  • Niche specific
  • Traffic tracking
  • Automatic notifications
  • Customizable branding
  • Data mapping
  • Data synchronization
  • Web rankings tracking
  • Integrated workflow
  • Feedback management
  • Star ratings improvement
  • Review monitoring
  • Reporting & analytics
  • Widgets

Competitor Feature Comparison

API
Automatic Notifications
Commenting
Customizable Branding
Data Mapping
Data Synchronization
Feedback Management
Monitoring
Multi-Location
Ratings & Reviews
Receiving
Reporting & Statistics
Widgets
Workflow Management
Learn moreCompare App
API
Automatic Notifications
Commenting
Customizable Branding
Data Mapping
Data Synchronization
Feedback Management
Monitoring
Multi-Location
Ratings & Reviews
Receiving
Reporting & Statistics
Widgets
Workflow Management
Visit WebsiteCompare App
API
Automatic Notifications
Commenting
Customizable Branding
Data Mapping
Data Synchronization
Feedback Management
Monitoring
Multi-Location
Ratings & Reviews
Receiving
Reporting & Statistics
Widgets
Workflow Management
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Synup Feature Reviews

8 reviewers had the following to say about Synup's features:

Zach Ingram

Synup works and is cost effective

2018-12-26

It is great to make instant updates across all my listings via API and then see the results of increases in phone calls and store visits

Pros

Great user interface, easy to manage listings via API, automate all review management, and give reporting to my clients and locations

Cons

review widget needs improvement and customer service was just ok until i got assigned a new account manager in NYC

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Marketing and Advertising company, 1-10 employees)

Synup is probably the worst software I've ever used.

2019-11-13

But if you run a campaign with no filter, you risk your clients getting 1, 2 or 3 star reviews.

Pros

Marginal time savings through automating the multi-site NAP checking process Support people are pleasant enough and seem to genuinely care (I speak with them weekly)

Cons

File upload does not work (never once got this to work without asking their support) Way too expensive for the supposed value it provides Low conversion rate for outreach campaign Support team contradicts themselves by advising against a filtered campaign then do one themselves

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Computer Software company, 1-10 employees)

Solid Local Directory Optimization Tool

2019-07-29

The a la carte feature is also nice for some additional directories/markets one may want to specifically address in addition to their core offerings.

Pros

Quickly and efficiently fills out a nice selection of online directories with little mess or expense.

Cons

This would greatly enhance the white-labeling feature.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Brant Schroeder

Inexpensive product with lots of value but clunky interface

2020-07-22

Pros

If you need to update business listings, solicit reviews, get insights from their reports. The product does work well and does what it says.

Cons

the interface is clunky and a lot of clients struggled to use it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
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Ashley Stagray, MBA

Just started but already seeing results

2019-01-23

Pros

I was able to set up each client, get their listings set correctly, and start review campaigns with just a few hours of work.

Cons

Nothing so far, but its only been a few weeks.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Computer Software company, 1-10 employees)

Simple But Effective Local SEO Help

2019-01-15

The white labeling options are helpful, but the ability to customize how some of the reports are presented would increase how pleased we are with the utility of the product.

Pros

A very simple way to update and maintain a key number of local online directories.

Cons

Lack of customization on the reports that are generated.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Ian Copenhaver

Local Listing

2018-12-26

Pros

Easy to use, good Agency Platform.

Cons

A lot of the major local listing sites has to be created manually - or you can pay to have Synup create for you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Jeremy Parker

BUYER BEWARE - SCAM

2020-04-03

After having to be forceful, they said I could not cancel unless I paid a $300 cancellation.

Pros

I like nothing about this platform. It does not work

Cons

Everything is wrong with this company and software. Never did anything for my business or any of the businesses I added

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more