Talkwalker Features

Talkwalker

A social listening, analytics & influencer management tool

4.29/5 (14 reviews)

Talkwalker Feature Summary

  • Analytics
  • Artificial Intelligence
  • Brand Management
  • Campaign Analytics
  • Competitor Monitoring
  • Engagement Tracking
  • Image Recognition
  • Influencer Tracking
  • Reporting/Analytics
  • Social Media Monitoring

Competitor Feature Comparison

API
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Campaign Analysis
Campaign Management
Campaign Planning
Campaign Segmentation
Channel Management
Click Tracking
Collaboration Tools
Communication Management
Customer Segmentation
Customizable Branding
Customizable Reporting
Data Filtering
Data Visualization
Engagement Analytics
Filtered Views
Historical Analysis
Issue Tracking
Multi-Campaign
Multi-Language
Multiple Data Sources
Performance Metrics
Performance Reports
Real Time Analytics
Real Time Comparisons
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Reporting & Statistics
Search Functionality
Sentiment Analysis
Social Advertising
Social Media Metrics
Social Network Marketing
Social Performance Management
Trend Analysis
Visual Analytics
Workflow Management
Learn moreCompare App
API
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Campaign Analysis
Campaign Management
Campaign Planning
Campaign Segmentation
Channel Management
Click Tracking
Collaboration Tools
Communication Management
Customer Segmentation
Customizable Branding
Customizable Reporting
Data Filtering
Data Visualization
Engagement Analytics
Filtered Views
Historical Analysis
Issue Tracking
Multi-Campaign
Multi-Language
Multiple Data Sources
Performance Metrics
Performance Reports
Real Time Analytics
Real Time Comparisons
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Reporting & Statistics
Search Functionality
Sentiment Analysis
Social Advertising
Social Media Metrics
Social Network Marketing
Social Performance Management
Trend Analysis
Visual Analytics
Workflow Management
Visit WebsiteCompare App
API
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Campaign Analysis
Campaign Management
Campaign Planning
Campaign Segmentation
Channel Management
Click Tracking
Collaboration Tools
Communication Management
Customer Segmentation
Customizable Branding
Customizable Reporting
Data Filtering
Data Visualization
Engagement Analytics
Filtered Views
Historical Analysis
Issue Tracking
Multi-Campaign
Multi-Language
Multiple Data Sources
Performance Metrics
Performance Reports
Real Time Analytics
Real Time Comparisons
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Reporting & Statistics
Search Functionality
Sentiment Analysis
Social Advertising
Social Media Metrics
Social Network Marketing
Social Performance Management
Trend Analysis
Visual Analytics
Workflow Management
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Talkwalker Feature Reviews

14 reviewers had the following to say about Talkwalker's features:

namitha bhat

Average Reporting Functionalities

2019-11-28

It's a powerful tool but it needs more refinement.

Pros

Our marketing team creates social media insight reports using Talkwalker, my job is to create monthly reports based on the reports generated.

Cons

Reports can not be customised as desired.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Raavya Bhattacharyya

Good tool for getting social insights

2019-11-28

It's an okay tool for insights and reporting

Pros

Talkwalker has been helping me with social media insights and report creation.

Cons

Topic set-up and channel set-up is tricky.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Vinora Crasta

Easier to get Reach & Engagement insights

2019-11-28

I've used Mention and Talkwalker simultaneously and I found Talkwalker simpler and easier to use.

Pros

I've using Talkwalker for creating social media insight reports for about 4 months now.

Cons

Topic set-up is kind of tricky. It needs boolean knowledge.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Cécile G

Very Good tool

2017-01-12

Talkwalker is a very fast Social Media Monitoring tool, combining multiples Social Media Channels in the same feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Maria Bermudez

The sky's the limit!

2019-07-25

Pros

Talkwalker is incredibly customizable. Once you've had a proper demo/training on this tool, honestly the sky is the limit with what you can do.

Cons

The tool isn't the most intuitive or user-friendly, but with a proper training you will quickly learn how to use it.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 501-1000 employees)

Talkwalker- Though presentation is good but poor data minning capacity

2019-08-18

Not so much satisfied but it helped me in better visualization of data and help me understanding more metrics of analytics. But the overall experience is not so good

Pros

But the most important thing is that it has a separate dashboard thing in it which helps to segregate multiple clients.

Cons

Second thing is that it shows different data on the dashboard and when we download it then data count become different

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Loïc B

Great product

2017-01-13

Reports and dashboards are easy to made and easy to share (via email on a scheduled basis for instance), every type of data (charts, publications etc) can be exported in various formats (csv, ppt, xls etc.). or even embedded on other platforms (via json, xml, rss feed...).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicole Glover

Easy to use

2018-02-19

Pros

An easy way to monitor your mentions on social, easy to follow brands and conversations.

Cons

Paid option is really expensive and not really worth the change in features, need to up value for money on paid options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Jordan Dryce Schultz

User friendly and plug and play

2020-03-27

Pros

The UX is very user-friendly and the learning curve isn't very steep.

Cons

It is often very clunky and requires special formulas to calculate basic metrics like engagement rate by reach.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Akanksha Ghansiyal

great tool for content management

2019-11-28

Pros

I have been using Talkwalker for measuring the effectiveness of social media copies I write and it helps really well.

Cons

It's really hard to learn for a non-techie person.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospital & Health Care company, 1001-5000 employees)

Preferred Tool For Alerts!

2018-12-21

While we still use Google Alerts, Talkwalker Alerts is by far superior to Google Alerts. We receive so many more updates than we ever did with Google.

Pros

Talkwalker Alerts have helped our PR and social media teams by providing realtime updates on our name in the news and relevant topics.

Cons

Sometimes, we receive numerous alerts for the same mention - which can flood the inbox.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gerald Ho

The most intuitive social listening tool ever

2020-05-05

Talkwalker is so easy to use and the way it presents insights i visually enticing as well, best of all it's Fast!

Pros

Unlike most social listening tools where I would take awhile to get used to, it took me mins to get what I needed exactly

Cons

There isn't much insights from Facebook and Instagram, but this is more of an issue that most listening tools faced due to the aftermath of Cambridge Analytica

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Aksa Victoria

One of the best tool for social listening

2019-07-17

Pros

I've been using Talkwalker for a month now and this tool is actually a lifesaver. Its easy to track hashtags, and mentions, calculate the reach, demographics, sentiment etc.

Cons

It doesn't support Instagram story tracking for 'Creators account'.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 1-10 employees)

Too good to be true

2018-12-14

I find it very easy to use and set up for my clients.

Pros

Love this software. Have been using it for years and find it so much better than its competitors.

Cons

The pricing is very high and not in line with other platforms offering the same services.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more