App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Textmagic
5
200
4
35
3
8
2
7
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified platform for managing business communication
Table of Contents
Is this product right for your business?
Find out with a
Textmagic - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Textmagic overview
Based on 260 verified user reviews
What is Textmagic?
Reviews for Textmagic come from a wide variety of industries, including consumer services (7% of reviewers), education management (6%), and financial services (6%). The most frequent use case for Textmagic cited by reviewers is appointment reminders (43% of reviewers).
What do users say about Textmagic pricing?
Most reviewers indicate that Textmagic delivers good value for money, citing fair, flexible pricing and no forced subscriptions. Some users say recent price increases and limited free trials reduce value, and competitors may offer better deals.
Starting price
Alternatives
with better value for money
Pros & Cons
Text Communication
Client Communication
Group Messaging
Message Sending
Pricing
Textmagic’s user interface
Textmagic review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.4
Ease of use
4.7
Customer support
4.5
Reviews sentiment
What do users say about Textmagic?
Reviewers indicate Textmagic is easy to use, with a user-friendly interface and straightforward setup that even non-technical staff can manage. They appreciate its effectiveness for sending bulk SMS, automating reminders, and improving client communication, noting it saves time and helps reach customers who ignore emails or calls. They find templates and reporting features useful for efficiency and tracking responses.
Users say Textmagic offers flexible pay-as-you-go pricing, which suits small businesses, but some feel message costs add up quickly. They report mixed experiences with customer support, with some praising responsiveness and others finding it slow or unhelpful. They mention occasional delivery issues and desire more MMS support.
Select to learn more
Who uses Textmagic?
Based on 260 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Textmagic's key features
Most critical features, based on insights from Textmagic users:
All Textmagic features
Features rating:
Textmagic alternatives
Textmagic
Starting from
No pricing info
GlossGenius
Starting from
28
Per month
Jane
Starting from
54
Per month
Vagaro
Starting from
23.99
Per month
Textmagic pricing
Pricing plans
Pricing details:
Essential
No pricing info
Features included:
- Add credit when needed
- Credit never expires
- Unlimited contacts
Professional 2K
No pricing info
Features included:
- Billed monthly
- 2-month credit rollover
- Unlimited contacts
- Texting number included
- Free inbound texts
Connect 10K
No pricing info
Features included:
- Billed monthly
- 2-month credit rollover
- Unlimited contacts
- Free inbound texts
- CPaaS texting number
User opinions about Textmagic price and value
Value for money rating:
Of 39 reviews that provide robust commentary on Textmagic's price and value, mention it in a positive light.
Most reviewers indicate that Textmagic offers good value for money, highlighting its fair and flexible pay-as-you-go pricing, which suits startups, small budgets, and organizations with variable usage. They appreciate the absence of forced subscriptions, reasonable fees, and the cost-effectiveness for essential messaging features. Some users say the service is economical, easy to use, and pays for itself through increased efficiency. However, some reviewers find the service expensive for infrequent or non-profit users, mention recent price increases, and feel that competitors may offer more affordable or feature-rich alternatives. Some users report dissatisfaction with the free trial limitations.
, and
Textmagic integrations (1)
Integrations rated by users
We looked at 260 user reviews to identify which products are mentioned as Textmagic integrations and how users feel about them.
Integration rating: 4.8 (4)
“IMportant to connect data”
“For enrichment and updating the records”
Christopherq B.
CTO
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“It connects project management with email and calendar workflows, improving productivity, communication, and scheduling efficiency.”
Vishnu V.
Manager, Technology Services
Integration rating: 4.0 (1)
“I don't know if this is possible already, if so, that's a big champion-level win!”
Devon F.
Workforce Development Manager
Textmagic customer support
What do users say about Textmagic customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Textmagic customer support.
The majority of users highlight Textmagic's customer support as responsive, helpful, and easy to reach when issues arise.
A minority of users report slow, unhelpful, or dismissive support, with concerns about professionalism and issue resolution.
Support options
Training options
To see what individual users say about Textmagic's customer support, check out the review snippets below.
“Anytime I needed help, customer service responds immediately!”
Sandra S.
Project Director/Trainer
“Effective service with lot of configuration options and possibility to manage groups of users.”
Marcello L.
System manager
“Terrible. When errors happened the customer service took days to respond or did not respond at all”
Sean F.
Operations Manager
“TextMagic has really poor customer service.”
Tobias S.
CEO
Textmagic FAQs
Textmagic has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is Textmagic used for?
TextMagic is a comprehensive business text messaging service that combines SMS and email communication capabilities in a unified platform. The software serves as an all-in-one solution for marketing campaigns, two-way SMS chats, notifications, and staff communication, catering to businesses of all sizes from solo entrepreneurs to growing teams across various industries. The platform enables organizations to reach their audience through multiple communication channels, offering tools for mass texting, email campaigns, and real-time customer engagement through a shared inbox system that centralizes all business conversations. The platform allows users to send personalized text messages to thousands of contacts simultaneously, with support for messages up to nine hundred eighteen characters in standard format or four hundred twelve characters in Unicode. Users can schedule one-time or recurring text campaigns, track delivery and response rates in real time, and manage two-way conversations through a unified inbox. The system includes dedicated virtual numbers with options for toll-free texting, local numbers with various area codes, and ten-digit long code texting for improved deliverability. Advanced features include dynamic fields for message personalization, automated opt-out management for compliance, sender ID customization, and comprehensive campaign analytics. The platform also supports multimedia messaging, SMS surveys, and email campaign functionality with rich text or HTML templates, open and click tracking, and segmentation capabilities. TextMagic offers extensive integration capabilities through its REST API and pre-built connections with third-party services. The platform provides API wrappers in eleven programming languages, allowing developers to integrate SMS functionality into existing business systems. Users can connect TextMagic with over one thousand applications via Zapier or utilize the direct integrations with Communications Platform as a Service providers such as Twilio, Vonage, Sinch, and Bandwidth. The "Bring Your Own Number" feature enables businesses to connect existing numbers from these providers to TextMagic's interface while maintaining their current messaging rates. For security and compliance, TextMagic implements data protection standards, with features like two-factor authentication, single sign-on via SAML, and comprehensive audit logging to ensure data protection across all integrations.
Q. Does Textmagic support mobile devices?
Textmagic supports the following devices:
iPhone, iPad, Android
Q. What level of support does Textmagic offer?
Textmagic offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum
