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TextPeak
Manage SMS campaigns and omnichannel in one platform
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TextPeak - 2026 Pricing, Features, Reviews & Alternatives


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TextPeak overview
What is TextPeak?
Business messaging has changed. Customers want to connect on the channels they already use, and they expect fast, relevant replies. Supporting SMS, WhatsApp Business, and Telegram Bot messaging, TextPeak makes omnichannel messaging possible from one platform, supported by AI for improved messaging quality.
Covering all messaging types, TextPeak lets you send OTP codes with preconfigured delivery logic, manage transactional and promotional updates, and run two-way conversations with customers.
One Inbox for Omnichannel Conversations
Managing conversations across separate platforms often leads to missed messages and disorganized workflows. TextPeak solves this by bringing SMS, WhatsApp, and Telegram into a single, shared inbox. Agents can see every customer interaction in one place, without switching between tools or collapsing messages into one messy thread. Additionally, TextPeak can support multiple teams, brands, or departments, giving each the space to manage their work separately within the same platform.
Role-based permissions ensure agents only see the information relevant to their role, while AI-suggested replies speed up responses, provide tone options, and help deliver consistent messaging. This provides a structured way to manage omnichannel engagement, keeping teams responsive and conversations on track.
Campaigns That Connect and Convert
TextPeak’s campaign engine gives businesses the flexibility to design and launch messaging strategies that resonate. Teams can segment audiences, schedule delivery at optimal times, and personalize content with AI support, improving campaign messaging and overall engagement. Real-time tracking makes it easy to see what works and adjust on the go, turning every campaign into an opportunity to strengthen customer relationships and ensure success.
Reliable Infrastructure, Global Delivery
High-volume messaging requires both speed and precision. TextPeak delivers through optimized global routing and broad destination coverage. Direct connections minimize delivery hops, ensuring OTPs and other time-sensitive flows reach customers quickly. Performance monitoring highlights delivery rates and engagement patterns so teams can stay ahead of issues.
Flexible Integration and Developer Control
Every business has different systems and workflows. TextPeak offers an API for developers who want full control, as well as CRM integrations for faster adoption. This flexibility lets businesses easily integrate TextPeak into existing operations.
Complete Messaging Solution
TextPeak provides a single platform for messaging streams, campaign management, team collaboration, and global delivery, with AI options to sharpen and speed up messaging along the way. Whatever the message type, TextPeak gives businesses the ability to deliver meaningful engagement at scale.
Key benefits of using TextPeak
OTP codes with preconfigured delivery logic ensure authentication secure and delivered on time.
Two-way conversations enable real engagement with your customers.
Transactional and promotional updates provide essential confirmations and time-sensitive promotions.
WhatsApp Business and Telegram Bot messaging expand your reach and allow you to engage customers on the channels they like using.
Campaigns That Connect - Launching a campaign means more than sending messages. TextPeak gives you the flexibility to build campaigns that resonate with your audience and support your goals.
Segmentation tools help you target the right customers and avoid unnecessary sends.
Scheduling and sending hours ensure messages are delivered at the times most likely to convert.
Templates and variation sets make campaign creation faster and reduce the chance of spam filtering.
Analytics and insights provide real-time visibility, allowing you to adjust strategy and improve performance.
AI assistance supports campaign creation with polished content and spintax variations, ensuring your messages are relevant and engaging.
Simplify Omnichannel Management with Team Inbox - TextPeak’s Team Inbox brings every channel together, making it easier to stay on top of conversations and ensure customers get timely responses.
Messages from SMS, WhatsApp, and Telegram are organized in a single workspace, making it easy to follow and manage conversations.
Routing rules direct conversations to the right team, so each message is handled quickly and by the people best equipped to respond.
Multi-brand and multi-team spaces separate departments, brands, and regions, giving each a dedicated space to stay organized.
Canned responses keep large-scale messaging manageable, while role permissions ensure access is assigned appropriately.
AI-suggested replies in the inbox speed up responses and help teams keep tone on track.
Reliable Delivery, Global Reach - TextPeak ensures fast, dependable delivery at scale.
Optimized routing with direct connections reduces hops and improves delivery for time-sensitive messages.
Duplicate blocking and contact blocking prevent wasted sends
Real-time dashboards display delivery rates, usage, and trends so you can monitor performance.
Sharper Messaging with AI -TextPeak’s AI suggestions let you draft messages faster and respond with the right tone.
When building campaigns, AI options let you refine copy and introduce variations.
In the inbox, AI offers reply suggestions to speed up responses and tone choices to keep messaging polished.
Integration with ChatGPT or Gemini lets you choose the AI engine you prefer.
Messaging at Any Scale - TextPeak supports high-volume messaging with the visibility needed to stay on top of performance.
High-volume sending is backed by scale-ready infrastructure.
Manager dashboards and performance insights give visibility into spend, delivery, and response times.
Spaces, teams, and user management support organized growth across brands and teams.
Developer-Friendly Options - TextPeak offers both API control and CRM integration, giving you flexibility in how you connect messaging.
API streams give developers access to full functionality for custom workflows and automation.
Webhook management and postback tracking update your systems in real time with delivery and response data.
CRM integrations enable faster setup and adoption.
Campaign test mode lets you simulate campaigns in a controlled environment before going live.
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TextPeak integrations (7)
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TextPeak FAQs
TextPeak has the following pricing plans:
Free Trial: Available | (No Credit Card required)
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Q. Who are the typical users of TextPeak?
TextPeak has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does TextPeak support?
TextPeak supports the following languages:
English
Q. Does TextPeak offer an API?
No, TextPeak does not have an API available.
Q. What other apps does TextPeak integrate with?
TextPeak integrates with the following applications:
ActiveCampaign, Zapier, Pipedrive, monday.com, HubSpot CRM, Intercom, Shopify
Q. What level of support does TextPeak offer?
TextPeak offers the following support options:
Email/Help Desk, Knowledge Base, 24/7 (Live rep), Phone Support, Chat










