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Multichannel SMS Marketing & Text Messaging Automation Tool

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Trumpia Pricing, Features, Reviews and Alternatives

Trumpia product overview

Price starts from

39

Per month

Usage Based

What is Trumpia?

Trumpia is a text messaging marketing automation solution designed for small to large enterprises which facilitates the management of customer campaigns across all digital channels. The SaaS solution enables users to automate processes such as collecting contacts, sending messages, engaging with prospects and handling final conversions.

Key benefits of using Trumpia

• Trumpia allows businesses to engage in a two-way communication with their audience and gather insights on customers allowing them to tailor campaigns based on responses.

• Trumpia lets marketers create separate distribution groups based on various metrics and send custom text messages to help optimize conversion rates and opt-outs

• Enables businesses to maintain a clean database through manual and automated cleaning processes removing failed, wired/VOIP numbers and opt-out requests

• Trumpia lets users send out QR codes to improve customer interactions and communicate information about products and deals through interactive measures

• Businesses can use Trumpia Online to send SMS messages to selected or all distribution groups from mobile phones

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum

Training options

Videos
Webinars
Live Online
Documentation

Trumpia pricing information

Value for money

4.1

/5

79

Starting from

39

Per month

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Trumpia features

Functionality

4.1

/5

79

Total features

68

3 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
API
Campaign Management
Reporting & Statistics
Customizable Branding
Customizable Templates
Alerts/Notifications

Functionality contenders

Trumpia users reviews

Overall Rating

4.3

/5

79

Positive reviews

84

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.53/10
Rating distribution

5

4

3

2

1

46

20

8

1

4

Pros
Great people who are willing to help you be successful. The support team really does go above and beyond and is a differentiator among competitors.
I like all the possible functionality. There are so many great qualities and opportunities with it.
Trumpia has been an excellent resource for our company for over 3 years now. The ease of use, great communication, and highly effective marketing tools make working with Trumpia all the better.
Cons
The inability to see exactly who my messages failed to be delivered to and who has opted out from my subscribers.
The occasional outages and inability to send alerts if that month's payment hasn't processed.
I need a simple mass texting program to alert our small staff of emergencies. I really dislike that it is almost impossible to use quickly and from a mobile device.

Overall rating contenders

DM
AvatarImg

Diego M.

Farming, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Trumpia Review

Reviewed 2 years ago

Excellent communications with Accounting and our Personal Representative

Pros

Trumpia’ s SMS Service provides us with the most efficient way to communicate critical messages to our employees in all our operations. From HR to Field operations, Trumpia’s platform has given us peace of mind knowing our communications will be sent in a timely and efficient manner. A few of the many alerts Trumpia has helped us with are: Alerting prospective employees of upcoming job interviews Daily start time/end time shift schedules sent out to employees. Field Operations schedules sent out notifying what fields are scheduled for harvesting, including estimated pay from previous day harvest These are just a few of the many benefits we have thanks to Trumpia’ s Incredible Platform!

Cons

The updated UI took some learning, but overall once you dive it it became easier to use.

JM
AvatarImg

Jin M.

Health, Wellness and Fitness, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for what we need

Reviewed 3 years ago
Pros

We have been using Trumpia for our organization for nearly two years, and what stands out to us is the technical support and customer service. We have never had to wait more than an hour for our AM to respond (Jed), and they've been really quick to provide support and insight. The platform itself got a facelift with its interface a couple weeks ago, and the messaging and inbox runs noticeably smoother than before. The customization with the campaigns and keywords has also been instrumental in helping us with our internal staff communications.

Cons

The software at times can get buggy and laggy (less so now) - we've had to clear our cache or use the platform on Icognito mode at times.

M.
AvatarImg

Molly .

Construction, 10,001+ employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Disappointing Experience

Reviewed 6 years ago

We went with Trumpia because they seemed to be able to send out scheduled text messages to a large audience, however, this was far from true. We had a very negative experience with the company and do not recommend to others with similar needs.

Pros

It was marketed to send out scheduled text messages. Initially had support.

Cons

After we spent money on the system our support went down hill quickly. Our initial rep was not knowledgeable with the system and set up our campaign incorrectly. At this point we also learned they could not do what we wanted and were promised during the initial pitch. We then discovered many issues with our text campaign including texts not being sent to many of our recipients. The tracking was also...

RM
AvatarImg

Randy M.

Education Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product and Service at an Affordable Price

Reviewed a year ago

[sensitive content hidden] goes above and beyond what customers need, helping to ensure I am trained and happy with the product and find value in Trumpia's products/services.

Pros

Trumpia's easily customizable workflows is a huge selling point as an automation solution.

Cons

Some aspects of an active campaign can be tricky to use for beginners, but overall, it's drag and drop functionality makes building texts, emails and capturing data relatively simple.

MF
AvatarImg

Michelle F.

Telecommunications, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Valued Partner

Reviewed 2 years ago

Trumpia has been our valued partner for over 10 years. Their account management and customer service is stellar.

Pros

Automated features are extremely valuable when setting up marketing campaigns and Trumpia is the best one out there.

Cons

Need more options for pausing scheduled messages.

Trumpia FAQs

Q. What type of pricing plans does Trumpia offer?

Trumpia has the following pricing plans:
Starting from: $39.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Trumpia?

Trumpia has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Trumpia support?

Trumpia supports the following languages:
English


Q. Does Trumpia offer an API?

Yes, Trumpia has an API available for use.


Q. What other apps does Trumpia integrate with?

Trumpia integrates with the following applications:
Zapier, Salesforce Sales Cloud, Typeform, Google Calendar, HubSpot CRM, Google Sheets, Shopify


Q. What level of support does Trumpia offer?

Trumpia offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum

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