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Azalea Health
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Fully integrated EHR, RCM & Telehealth suite for healthcare
Table of Contents
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Azalea Health - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Azalea Health overview
What is Azalea Health?
Azalea Health is a suite of health care modules specifically designed for hospitals, community-based health care providers and ambulatory care settings. Its main functions include telehealth management, revenue cycle management, practice management, electronic medical records (EMR), electronic health records (EHR), and consulting services. Azalea Health software allows users to document SOAP notes, capture billing and send orders using a single screen.
Azalea Health’s HIPAA-compliant platform for telehealth is fully integrated with powerful applications and helps enable real-time charting. The software allows users to access patient records at home, in the hospital, in the clinic or during practice hours. Azalea Health’s patient portal, appointment reminders and mobile application provide hands-on access to all features and aim to enhance the customer experience. Azalea Health helps increase care coordination by engaging more patients, ultimately creating more income opportunities.
Azalea offers handheld guidance on all types of services including EHR incentive programs, payer credentialing and RHC certification. Azalea Health has a large library filled with customizable templates and forms with the aim of reducing manual tasks.
Key benefits of using Azalea Health
• Azalea Health’s RCM billing provides a wide range of functions including reimbursement accounting, patient invoicing, detailed billing reports, electronic claims submission, physician contracting, denials management, collections, and credentialing.
• The Azalea Health software helps capture professional and institutional reimbursement fees for telehealth visits.
• Azalea Health offers pre-authorization services that provide experienced partners who owns the process to help users increase claim reimbursements with instant turnaround, low data error, and low duplication.
• The pre-authorization services portal allows for transparency among practitioners with its single-screen management, and helps in procedure code look-up and status-based filtering.
Starting price
Alternatives
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Pros & Cons
Ease of Use
Fax and Scheduling
Patient Information
Bugs and Issues
Report Processing
Azalea Health’s user interface
Azalea Health pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.0
Ease of use
4.3
Customer support
4.2
Reviews sentiment
What do users say about Azalea Health?
The will not provide me with a readable version of my medical records and I have been locked out of 6 months of patient records for almost a year.
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Who uses Azalea Health?
Based on 91 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Azalea Health's key features
Most critical features, based on insights from Azalea Health users:
All Azalea Health features
Features rating:
Azalea Health awards
Azalea Health alternatives
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Azalea Health pricing
Value for money rating:
Starting from
No pricing info
User opinions about Azalea Health price and value
Value for money rating:
To see what individual users think of Azalea Health's price and value, check out the review snippets below.
Elizabeth D.
Nurse Practitioner
Sandra D.
Office Manager
Azalea Health integrations (9)
Azalea Health customer support
What do users say about Azalea Health customer support?
Customer support rating:
We analyzed 28 verified user reviews to identify positive and negative aspects of Azalea Health customer support.
A large number of users praise Azalea Health's support team for being friendly, prompt, and easy to contact through tickets or phone.
A subset of reviewers highlight the knowledgeable and personable approach of support staff, making issue resolution smooth and efficient.
A minority of users feel that while support staff are kind, they are limited by the product's shortcomings and slow to deliver lasting fixes.
Support options
Training options
To see what individual users say about Azalea Health's customer support, check out the review snippets below.
“Love the service ticket option as the response is typically quite fast and you can track the progress without calling., though when I do call in - the customer service reps are great. ”
Jolene R.
Director of Revenue Cycle
“Azalea has the best customer support! If my phone call is not answered immediately, someone calls me back very quickly. ”
Laura H.
Executive Director
“The only selling point is the kindness/competence of the support staff but unfortunately they are being asked to remedy and unremediable product and the remedies that should have already occurred don't seem to yet be appearing on any horizon.”
Paul C.
Psychiatrist
Azalea Health FAQs
Azalea Health has the following typical customers:
Mid Size Business, Public Administrations, Small Business
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Q. What languages does Azalea Health support?
Azalea Health supports the following languages:
English
Q. Does Azalea Health support mobile devices?
Azalea Health supports the following devices:
Android, iPad, iPhone
Q. Does Azalea Health offer an API?
Yes, Azalea Health has an API available for use.
Q. What level of support does Azalea Health offer?
Azalea Health offers the following support options:
Knowledge Base, 24/7 (Live rep), Chat, Email/Help Desk, Phone Support, FAQs/Forum
