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Auctria
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Fundraising for online, silent & live auctions + tickets.
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Auctria - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Auctria overview
Based on 527 verified user reviews
What is Auctria?
Auctria is an auction tool with key features that include website management, payment processing, online bidding, online auction capabilities, bid management, billing and invoicing, and more.
Who uses Auctria?
By industry, Auctria reviewers are most commonly professionals in non-profit organization management (37%). The most frequent use case for Auctria cited by reviewers is auction management (87% of reviewers).
What do users say about Auctria pricing?
Most users consider Auctria to offer exceptional value for money, frequently highlighting its affordability and comprehensive features. Most reviewers appreciate the nonprofit-friendly pricing, while some users report concerns about recent price increases and occasional dissatisfaction with certain fees.
What are the most popular integrations for Auctria?
The Auctria integration most frequently cited by reviewers is Stripe, a payment processing product rated 4.5 out of 5 for its integration with Auctria.
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Auction Management
Event Management
Website Creation
Bid Sheet Printing
Occasional technical glitches
Auctria’s user interface
Auctria pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.6
Ease of use
4.5
Customer support
4.8
Reviews sentiment
What do users say about Auctria?
Auctria is an auction tool with key features that include website management, payment processing, online bidding, online auction capabilities, bid management, billing and invoicing, and more.
Select to learn more
Who uses Auctria?
Based on 527 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Auctria's key features
GetApp's analysis of 74 verified user reviews collected between March 2022 and December 2024 identifies Auctria's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Auctria's website management capabilities. They report that the interface is user-friendly and customizable, even for those with limited technical skills. Users highlight the ability to add custom CSS, customize button colors, and create a professional-looking website. They say the platform integrates well with Auctria's auction data, allowing for easy ticket sales, sponsorships, and item previews. They find the dashboard easy to navigate and appreciate the customer service support provided by Auctria. Of the 16 Auctria users who gave detailed accounts of their use of Website Management, 100% rated this feature as important or highly important.
Vicky A.
Co-Chair Operations
Tina N.
Auction Co-chair
Users report that Auctria's online bidding capabilities are essential for their events. They indicate that the platform is easy to set up and navigate, allowing bidders to participate from anywhere. Reviewers appreciate the different display options for auction items and the pop-up bid notifications. They say the online bidding feature helps broaden their audience and increase engagement, resulting in higher returns. They find it user-friendly for both administrators and bidders, with minimal required training. Of the 42 Auctria users who gave detailed accounts of their use of Online Bidding, 95% rated this feature as important or highly important.
See related user reviews
Meaghan B.
Executive Director
Cathleen P.
Executive Director
Reviewers highlight the efficiency of Auctria's payment processing capabilities. They report that payments can be processed immediately after events, reducing the need for follow-up. Users appreciate the ability to accept various payment methods, including credit cards, e-transfers, and checks. They mention the integration with Stripe and Authorize.net, although some adjustments may be needed. They find the checkout process smooth and the reporting and settlements swift, with the option to record offline payments. Of the 47 Auctria users who gave detailed accounts of their use of Payment Processing, 94% rated this feature as important or highly important.
See related user reviews
Debbe S.
Volunteer Auction Coordinator
Morgan C.
Deputy Director of Development
Reviewers indicate that Auctria's online auction capabilities are valuable for their fundraising efforts. They report that the platform is easy to set up and use, with capabilities like multiple photos for items and flexible catalog options. Users appreciate the ability to reach a broader audience and increase participation. They say the online auction function saves time compared to paper-based methods and is essential for virtual events. They find it user-friendly and effective in generating excitement among bidders. Of the 41 Auctria users who gave detailed accounts of their use of Online Auction, 90% rated this feature as important or highly important.
See related user reviews
Wendy P.
Executive Director
Tookie G.
VP for Development
Users report that Auctria's bid management capabilities simplify the auction process. They highlight capabilities like setting minimum bids, reserved prices, and automatic email notifications for outbid and winning bids. Reviewers appreciate the control and detail provided, allowing them to manage bids and correct errors easily. They say the platform helps prevent double bidding and ensures a smooth experience for both administrators and bidders. They find the bid management process clean and easy to use. Of the 22 Auctria users who gave detailed accounts of their use of Bid Management, 77% rated this feature as important or highly important.
See related user reviews
Cassidy J.
Board Member
Bonnie M.
Auction chair
Reviewers appreciate Auctria's billing and invoicing capabilities. They report that invoices and statements can be generated and customized easily. Users highlight the ability to send instant notifications to winning bidders and the seamless connection to payment processing. They say the platform streamlines the checkout process, making it quick and efficient. They find the reporting options comprehensive and the ability to handle various payment methods helpful. They mention that the capability is user-friendly and reduces administrative time. Of the 17 Auctria users who gave detailed accounts of their use of Billing & Invoicing, 76% rated this feature as important or highly important.
See related user reviews
Terryl C.
Administrative Assistant
Paul K.
Assistant Director
All Auctria features
Features rating:
Auctria awards
Auctria alternatives
Auctria pricing
Pricing plans
Pricing details:
User opinions about Auctria price and value
Value for money rating:
Of 52 reviews that provide robust commentary on Auctria's price and value, 90% mention it in a positive light.
Most users consider Auctria to offer exceptional value for money, frequently highlighting its affordability compared to similar auction software. They indicate that Auctria provides a wide range of features and robust functionality at a fraction of the cost of competitors, making it especially attractive for small nonprofits and organizations with limited budgets. Most reviewers appreciate that the platform includes many essential tools and reporting capabilities without requiring a significant financial investment, and they say the pricing structure is particularly considerate of the nonprofit sector. Users think the cost is unbeatable for the services and ease of use provided, and they often report that switching to Auctria helped them save money while still meeting all their requirements. Some users report that the free version and trial options are useful for setup and evaluation. However, some reviewers feel concerned about recent price increases, with a few indicating that rising fees may impact their future use. A small number of users express skepticism about how Auctria remains so affordable, questioning whether lower prices affect quality, and a few mention dissatisfaction with certain fees.
, and
To see what individual users think of Auctria's cost and value, check out the review excerpts below.
Auctria integrations (2)
Integrations rated by users
We looked at 527 user reviews to identify which products are mentioned as Auctria integrations and how users feel about them.
Integration rating: 4.5 (10)
“Had some issues initially with establishing account, but the processing of payments was very smooth. Fees were reasonable.”
“Being able to process payments directly through the site is critical to our events success. ”
Julie B.
Treasurer
Integration rating: 4.5 (2)
“Authorize.net is our processor, so it's critical that they work together. The swiper recommended by Auctria made credit card collection quick and accurate.”
“This is our existing merchant services vendor, so it made it easy to integrate and run payments.”
Liz A.
Marketing Coordinator
Auctria customer support
What do users say about Auctria customer support?
Customer support rating:
We analyzed 184 verified user reviews to identify positive and negative aspects of Auctria customer support.
Widespread user sentiment highlights Auctria's customer support as highly responsive and knowledgeable throughout setup and use.
A portion of users report prompt, thorough answers to questions, even outside standard hours and during event emergencies.
Multiple users value the support team's patience, professionalism, and willingness to tailor solutions to unique organizational needs.
A fair number of reviewers appreciate the variety of helpful resources—videos, guides, webinars, and an active online community.
Support options
Training options
To see what individual users say about Auctria's customer support, check out the review snippets below.
“My organization has been using Auctria (formerly Charity Auction Organizer) for three years now. While any software that has a multitude of features and capabilities can be somewhat difficult to learn, they have a highly responsive and knowledgeable customer support staff (with a special shout-out to Rob Walker) to help out through this learning and implementation process. ”
Don B.
President
“More importantly, the technical customer support was simply outstanding: quick responses day or evening, relevant answers to questions and willingness to make software enhancements quickly when warranted.”
David G.
Volunteer
“Not to mention Support is readily available and Very quick to respond to any questions or problems you may have (I once deleted all of my Donors by accident, the night before an event, and they got me restored within an hour!)”
Randy S.
IT
Auctria FAQs
Auctria has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What is Auctria used for?
Auctria - a web-based fundraising solution that enables organizations to run auctions and organize donations. The solution helps non-profits of all sizes to conduct online, live, and silent auctions as well as track donors and bidders in real-time. Auctria is used by various types of organization including schools, cultural groups, arts groups, disease-fighting communities, and parent-teacher associations. Auctria enables organizations to auction items such as raffle prizes and tickets as well as generates donor receipts that can either be printed or sent to donors via email. Non-profits can streamline the auction process by managing procurement, donors, bidding, bidders, collections, and close-out from a single interface. The solution helps in bidder automation by centralizing the entire bidding process, from bidder registration to bid close-out. The tool also facilitates the printing of materials for display pages, bid sheets, auction catalogs, and gift certificates. Auctria enables users to create a new, professional auction website before the beginning of each auction event. The tool provides in-built website templates that make it easy for users to personalize and set up a website with different web elements. Via the website, visitors can register, bid, donate, and share updates on social media platforms. Other features offered by Auctria include dashboard reports, form creation, ticket sales, bidders check-in, data importing, and visitors tracking. The tool supports credit card processing through its integration with Stripe.com. Auctria also supports multiple currencies including USD, EUR, CAD, AUD, and JPY.
Q. What are the benefits of using Auctria?
• Auctria offers an offline client feature that enables non-profits to download and install the program on their system and work on auctions without an internet connection.
• The solution helps users in bidder registration and enables them to capture participant contact information, seating preferences, meal choices, and credit card details.
• Auctria allows organizations to conduct, switch between, and view the status of multiple auctions.
• The platform enables users to identify auction items by using fields such as a unique item number, an image to display the item, or by tagging them as donation item or 'for sale' item.
• Auctria supports organizations at auction check out by ensuring that registered credit card bidders are able to pay for the items without having to enter any further information.
Q. What languages does Auctria support?
Auctria supports the following languages:
English
Q. Does Auctria support mobile devices?
Auctria supports the following devices:
Android, iPad, iPhone
Q. Does Auctria offer an API?
No, Auctria does not have an API available.
Q. What level of support does Auctria offer?
Auctria offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum













