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Blackbaud Financial Edge NXT Reviews

Overall rating

4.2

/5

166

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.97/10

Reviews by rating

Pros and cons

The NXT online service is very easy to use and very flexible to our needs for reporting. The support is good, most reps are very responsive and I love Blackbaud University.
The integration between Altru (our sub-ledger), BB Merchant Services and FE/NXT is superb in my opinion. You have the ability to track a transaction backwards and forwards.
I like the ease of logging in. I also like the clean looking interface, and am looking forward to more options to come.
There are so many tabs and fields, and they can get very confusing. Also, there are some required fields that can be frustrating (I might not know the gender of a child with a gender neutral name).
Once blackbaud lures you in you are trapped, then they raise the prices , sometimes by three times the original amount, and your company suffers.
You are not able to use papersave with it just yet so the drag and drop/ upload feature is obsolete to me.
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166 reviews

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