Churchteams Reviews

For my ministry, reporting tells me so much. I have used other systems in the past, but ChurchTeams (CT) has by far the best reporting. They are ministry first guys and really care about getting you the help you need. Team rocks!

It may not be as pretty as some other software out there. The user interface could use a little help.

Nick, this is a really nice review. Thank you so much for taking the time to provide it. We appreciate the privilege of serving you guys.

The Small Groups features are fantastic. From automated attendance reports to website integration, ChurchTeams has been helpful in our small groups ministry.

There are so many other features that we don’t use because the rest of our team would have to switch platforms. Maybe a tier based subscription would be nice for those like me who do not use all the features available.

Hi Anthony, I'm really slow responding to this, but better late than never. Thanks for the great review. When we thought about pricing, we opted to keep it simple with everything for the one price. That way your not nickel and dimed for every feature. But, we also wanted to be affordable so that our pricing could be compared to the high end of single or double feature pricing in the modular based systems. We love serving you guys. Thanks, Boyd

It's a simple database system. There is not much more to say about it.

Incredibly difficult for lay leadership to use; the design for the system is almost archaic for 2022. There should be much easier ways to use the product. Also, the inability to have sub-drop down menus that automatically pop up after a selection from another drop down menu is very frustrating. Many of the things we have needed to use the system for we have had to ask for special help.

Hi Chad, I am really sorry about your experience with Churchteams so far. It sounds like your church is committed to Churchteams. So, thanks for hanging in there to learn more. Our architecture is different for sure than others in part because of our initial purpose and vision for the software - making disciples and building teams. For your lay leaders, they should never have to login to the software, everything should be either "responsive" from a link in an email or text, or initiated through a text with Text-to-Church. Our team will be glad to help you with that so that it becomes as helpful to you as it is for so many others. Blessings, Boyd

Churchteams has functionality for "Groups" that I haven't found in other church management software. We use it for our Life Group ministry and it has worked very well for us! I love that they generate meeting report emails after each group meeting and they email the leaders automatically. They make tracking attendance for groups a breeze!

The look and feel of churchteams could use a refresh.

Thank you, Matt, for taking a minute to do this review. If you guys are ever looking for a software to manage all your people data, we'd love to show you how we cover all the other ministry areas using some of the same ideas we developed with groups.

Ease of use and tracking of everything from membership, to discipleship growth, to church offerings.

None actually, anytime we question an issue, it is addressed shortly.

Thank you, Kevin. We love serving you guys.

Love the intuitive nature of this database. Lets us modify as needed, and developers are ready and willing to help us make changes and add features to make it work for our church. Great customer service. Great training videos.

Bit of a learning curve, but not too bad. Videos helped with that tremendously. And the webinars are great!

Thank you, Angie. We love serving you guys!

Ease of use, ability to allow entire church to use software without individual log ins.

The email editor is a bit clunky but I completely understand the joy of building that from scratch and they are staying on top of it.

Thanks Charles for this review. We love serving you guys and want to do that well.

The variety of functions and features available in one package (individual profile with unlimited custom fields, donation tracking and management, group management, email and texting, paid and free event registration, search features, merge features, reporting, volunteer management and tracking, checkin) Customer service is incredibly responsive

Email editor is not particularly user friendly and requires a bit of HTML knowledge to really use effectively; reporting is well developed in some areas but less developed in others; check-in does not offer timestamp reporting or check-out

Hi Lila, Thanks for this review! So grateful that the software is serving you guys well. Keep us informed of any places you see that need to be cleaned up or simplified. We love that input!

We love Churchteams. It is user friendly. Support is easy to get and they work hard to solve any issues and even make upgrades for things we would like to have.

Whenever we would like an added feature we let Churchteams know. They have made changes for us and others that are definitely improvements. There are no Cons.

Thank you, Tarah, for this nice review. It's a privilege to serve you guys.

It is extremely easy to learn and use. It offers great features and easy to get to know the product.

The color scheme of the product does not look as nice as others, but the features more than makes up for it.

Thank you for the kind review, Francois. Updating some of the color schemes and layout are definitely on our roadmap. I hope you love the software and the support.

I am the pastoral assistant for a church with weekly attendance of about 800, and a database of 6063. We have been using Churchteams for more than five years. When I came on staff, Churchteams was set up, but there was no one to train me. I learned the program by watching the tutorials, and having tech support on speed dial. The program itself is very intuitive if you have minimal database skills....

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Our website guy would like it if the links could be totally customized so it doesn't look like people are leaving our website when doing online giving or small group sign-ups.

Thanks Rory. I was a pastor for a couple of decades and know about emergency calls. We try to operate our company with that same love and concern. Thanks for trusting us to help you serve your people. That's what it's all about. Boyd

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Thanks for this review, Mike. I appreciate your clarity and straight forward assessment. It will benefit everyone who reads it. Thanks Boyd

Churchteams is very user friendly and intuitive. Great for every aspect of managing groups including sign-ups, attendance, reports, follow-up, scheduling volunteers w/built in reminders and so much more! Very helpful in tracking an individual's involvement and spiritual growth indicators. As an added bonus, we recently began using their online giving feature which is less expensive than our previous provider. It has streamlined our book keeping process and made registering and paying for church events an easy one stop process. All that being said, the Churchteams feature I most appreciate is their support team. Very friendly, knowledgeable people who are super responsive - always get an email or call back within 24 hrs. and usually much sooner.

Technology and I don't normally get along very well and there have been some instances where I had some difficulty running a report I needed. The nice thing about churchteams, however, is that in the few instances where I've run into that issue, I just contacted support and they ran the report I needed for me and then took the time to explain how I could do it myself the next time. Probably will not be an issue at all for someone who knows their way around a computer.

Thanks Mario! What a great review. I pray it will be helpful to other people reading it. It is a pleasure serving you guys. We appreciate you taking a few moments to do this. Boyd

ChurchTeams has an intuitive interface. It is mobile friendly. The fact that volunteers can access their groups from anywhere is a huge plus. Removes the centralized administrative tasks that most church databases require. It provides both high security and usability. I have used this product since 2004 when it started as a small groups database. Now, ChurchTeams can do everything. The staff is polite and very responsive. You can pick up the phone and call the President of the company if you need to! They are always learning and improving. Always open to suggestions. I highly recommend ChurchTeams. It's affordable, efficient, and safe. As we say in the South: "Dumb if you don't!"

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Thanks Allen. You are too kind. I would just add that you were very helpful in our thinking about refining development back then to better serve small group ministries. Boyd

We love how easy it is to use, especially if we have to run a specific report. The cost is also another reason we chose Church Teams!

Church Teams is a little behind on product development but it is new and we understand that. Their staff is always willing to hear suggestions on how to make the product better.

Thank you for this review, Hillary!

The workflows and church to text is why we use it.

The UI is kinda old school. I wish I could browse the entire people database easier. I wish we could text from the database and receive replies I haven't figured out how to implement it into our website which I did with other software much quicker.

Thanks for this review, Kevin. We appreciate it. We have both the UI and getting direct text responses on the development list. Stay tuned!

Access anywhere anytime. Grows with your organization. Does automation of the most tedious things.

Learning curve, but that the case with any new software.

Awesome review, Keith. So glad we were able to help you pull your data under one umbrella. Thanks, Boyd

Ease of use. I'm not a techie and I can generally figure it out. We use our AV guy for the more techie portions.

can't think of anything. I can't think of anything. I can't think of anything.

Thanks Patricia for being a decade long customer! We're grateful for you and all you walked through with us in expanding what we do.

This software does all we need. We are more than a church, we are a ministry and have many functions. Churchteams handles all of it well. Income tax receipt giving is a breeze and very easy to use. The customer support is second to none. They are very friendly, answer back in a very timely manner, and are quick to fix all problems encountered.

Might be a little on the expensive side, but probably not different then other's of the same degree.

We love the privilege of serving you guys, Miguel. Thanks for sharing your experience with others.

We are just a couple days away from our biggest event of the year and I just wanted to say that Churchteams has been integral in our registration and follow-up processes. We have been able to coordinate several different teams, run a myriad of reports and even handle registration for 125 guests and 235+ volunteers. Last year we had about three different tools and a variety of spreadsheets to handle things. This year CT has done pretty much all of it. Yes our children's ministry and others use it weekly but this has been one of the biggest benefits for me personally in overseeing this event. I've been using CT for 7-8 years total between two churches and it has served me well all along the way. Any time I run into a question I can contact our rep and he gets back to me promptly.

Given the plethora of features some really are not applicable to our situation. Similarly some of the more advanced features take a bit of time to figure out.

Thank you, Mark! We appreciate the privilege of serving you guys.

Cost, ease of use, continual upgrades, good customer service

Online registrations create duplicate records

Thanks for doing this referral, Carol. One thought on the online registration duplicates is to begin emphasizing use of Text-to-Register. A person's identity is established based on their phone number directly and it's easier for the registrant to use. So, benefits both sides of the registration process. Serving you guys is a pleasure for us.

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Carolyn, you guys have always been a blessing to us. Thank you.

Ease of communication, the group setup and tracking, great cloud based member directory

I wish there was an app that just put everything at my fingertips with really easy navigation. I don't use it on my phone, only when in the office

Hi Luke, thanks for taking the time to do this report. If you want access on your phone, there's a link on the login page to show you how to save the login link to the home page of your phone. It's really easy to do and gives you full access to everything right from your phone! It's not an Apple or Google product, but really is a web app you can use anywhere.

Churchteams has made it very easy for us to track what is happening in the church including small group involvement, Sunday attendance, offerings, etc. Over the years Churchteams has become a powerful tool to help us manage our church membership and understand how people are involved in the church.

I have very few cons. As the functionality of the software has grown and the many options it provides, at times it can be a little difficult to find out where certain settings are. This is a minor problem considering all that the software can do for your organization.

Sorry to be really slow to respond, but I wanted to say thanks for doing this review, Gary!

Churchteams is so flexible! Anything we want to accomplish, we can find a way to do it with churchteams. And usually if we can't figure out how to implement an idea, it just takes a call to customer support and we have it figured out.

It's not the prettiest thing to look at. I find that we care about that more than our congregation.

Wow, Lincoln! Thank you for the amazing review. It's amazing to think it has been 9 years. I really appreciate your loyalty and feedback all along the way. That's what makes a great relationship. Boyd