I like the great bio and dashboards too. The processing reports are easy-to-use and very helpful.
Love how organized it is and searching and reports capabilities. Love how quickly I can pull reports.
It is definitely user friendly. They also have a great customer service who is ready to chat and provide solutions for you when you need help.
Bizarrely it didn't feel this was a focus for DonorPerfect, they tout having automatic processes but this wasn't entirely accurate. It was automatic, after you processed or did a few steps.
Reporting can be complicated and difficult even for experienced users. Events management is extremely difficult and complicated, and lacking a lot of features.
The Change of Address (COA) feature that is an add-on completely messed up our database.