FirstGiving Features

FirstGiving

All-in-one fundraising platform

4.23/5 (22 reviews)

FirstGiving Feature Summary

  • Contribution tracking
  • Payment processing
  • Donor management
  • Recurring giving
  • Mobile giving
  • Social media integration
  • Campaign management
  • Event management
  • Branded fundraising pages
  • Corporate gift matching
  • Communication & reporting
  • Embeddable widgets
  • Integrated with GiftWorks Cloud
  • Secure electronic payments
  • Online forms

Nonprofit Feature Comparison

Most popular features of all Nonprofit apps

API (48 other apps)
Access Control (38 other apps)
Activity Dashboard (49 other apps)
Attendance Management (49 other apps)
Automatic Notifications (36 other apps)
Communication Management (42 other apps)
Contact Database (53 other apps)
Contact Management (38 other apps)
Credit Card Processing (44 other apps)
Custom Fields (47 other apps)
Customizable Branding (45 other apps)
Customizable Reporting (46 other apps)
Data Import/Export (50 other apps)
Electronic Payments (54 other apps)
Email Integration (38 other apps)
Event Management (41 other apps)
Registration Management (37 other apps)
Reminders (37 other apps)
Reporting & Statistics (52 other apps)
Third Party Integration (43 other apps)

FirstGiving Feature Reviews

20 reviewers had the following to say about FirstGiving's features:

Dan McCue

FirstGiving is awesome

2017-06-09

Pros

Super user friendly and easily adaptable to any event or organization.

Cons

It can be a little tougher to import or export from the software for some reporting aspects.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Ira Levy

Falling Down In Service

2018-03-09

I have had to complain twice about the same technical issue. The problem takes weeks to get fixed. People don't call back when they say. I won't use them again after this year unless I see noticeable changes.

Pros

Relatively easy to use and ability to generate reports. The money easily transfers into my account; no issues with that.

Cons

Some parts of the interface don't work and it takes weeks for the company to fix.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Software Advice
Helpful?   Yes   No
Read more
jodi kennedy

setting up site was far more difficult than advertised.

2017-05-11

Pros

i like the support team and the reasonable cost. i also like the way reports are set up and accessed.

Cons

I don't like the many difficulties I had setting up site and having to rely on customer support for some of the administration. I also don't like having to use first giving's url instead of being able to go straight to site through my onw url.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Software Advice
Helpful?   Yes   No
Read more
Mark Rindsberg

How to solicit funds

2015-03-04

Pros

It's all online, has easy copy and paste inserts, and API access for more complex scenarios.

Cons

Sometimes it's difficult to get a good level of support.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

7/10

Recommendations to others considering FirstGiving

Get a developer that has sufficient experience with it.

Source: Software Advice
Helpful?   Yes   No
Read more
Matt Derda

FirstGiving

2015-03-04

Pros

It's very user-friendly and easy to navigate and share with others.

Cons

Sometimes the pages and events can be confusing.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering FirstGiving

Test how easily shareable it is through social media.

Source: Software Advice
Helpful?   Yes   No
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Debbie Hood

2012-03-20

For our 5K, the capability of online registration and online fundraising was the key to raising key dollars to benefit the care of the Ronald McDonald House families.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Michael Lee

FirstGiving as a Way to Collect Donations

2015-03-04

Pros

It was easy to log on, set up an account and start collecting money.

Cons

The sign on was easy and friends accessed it easily.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering FirstGiving

I have limited experience with this type of software but this worked well for me.

Source: Software Advice
Helpful?   Yes   No
Read more
Nicole Burg

2012-03-19

Even after the second or third email request I send to them on any single day, they have continued respect for the easiest question.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Letha Hundley

C4P 2015 PHS

2015-02-26

Pros

It's easy to raise money for charity events that I do for a local animal shelter.

Cons

I don't like that they charge a fee for non profits as well as for profits.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering FirstGiving

I don't have any recommendations at this time.

Source: Software Advice
Helpful?   Yes   No
Read more
kalyn Hitt

Great for hands-off peer-to-peer

2016-12-12

The customization options are amazing, you can make the individual pages all look to the same brand!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Laurie Humphreys

2012-03-15

We did not have to deal with any credit card information.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Angelica Freitag

Useful way to raise money for various causes

2015-03-05

Pros

It is intuitive, easy to use and you get your own personal webpage for people to access.

Cons

The pages are not search engine optimized very well.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering FirstGiving

See if there is a way to better optimize customized pages.

Source: Software Advice
Helpful?   Yes   No
Read more
Mel Esc

Basic and easy to use

2015-02-28

Pros

Simple and friendly customer service. The interface in simple and basic.

Cons

Font is too small on the Website and sometimes it is hard to understand.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

7/10

Recommendations to others considering FirstGiving

Recommendations for others evaluating this software or software like this is to look at the font size.

Source: Software Advice
Helpful?   Yes   No
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Katie Bell

FirstGiving Review

2015-02-25

Pros

They make it so easy to donate to a particular cause.

Cons

I have found it very easy to use every time I have used it.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering FirstGiving

Give your honest opinion. Follow your gut feeling.

Source: Software Advice
Helpful?   Yes   No
Read more
Kirsten Burkhart

They stole our money. Seriously.

2018-03-03

Cons

They gave us some BS excuse about writing it from the wrong account but more than a month later and we haven't received our money and now they aren't answering our emails. We are out a substantial amount of money and our donors were defrauded.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Source: Software Advice
Helpful?   Yes   No
Read more
David Schwartz

Great product

2015-02-25

Pros

Easy to use for us, easy to use for the customers.

Cons

It would be nice if the cost was lower, but otherwise it's fine.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering FirstGiving

Keep in mind that price isn't everything. Also, ease of use is important.

Source: Software Advice
Helpful?   Yes   No
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Mark McCaslin

Great to deal with and easy!

2015-02-25

Pros

The service was easy to use and was found easy by common and minimal computer knowledge.

Cons

I thought too much of the donation was used for admin charges.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering FirstGiving

Use it and I think you find it easy to use. It also has decent followup tools.

Source: Software Advice
Helpful?   Yes   No
Read more
Noel Dagley

FirstGiving review

2015-03-04

Pros

They are easy to work with and we receive our money in a timely fashion.

Cons

I think that the percentage that they charge for their fees is a bit high. I realize they need to make money but I think their fees are one of the highest.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

6/10

Recommendations to others considering FirstGiving

I like to look at the fees charged, how easy it is to work with the company and how quickly the company gives you the donated money.

Source: Software Advice
Helpful?   Yes   No
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Lynn Franzoi

Easy to use. A convenient way to make a donation.

2015-02-26

Pros

This product is easy to use, and provides me with a safe, secure and trackable way to make a donation.

Cons

I did not like the additional charge to the nonprofit, but I did like the fact that I could elect to pay the fee instead of having the organization I was donating to pay the fee..

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering FirstGiving

I have no recommendations for others utilizing this software. It was easy to navigate through so no one should have an issue with it.

Source: Software Advice
Helpful?   Yes   No
Read more
Ronda White

Works well enough

2015-02-25

Pros

It's easy to use and reasonably priced.

Cons

There's nothing that I don't like about it, although there are at least a couple of other products that are comparable, and it needs to do a little more to stand out.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering FirstGiving

Pay very close attention to ease of use, not just to the price.

Source: Software Advice
Helpful?   Yes   No
Read more