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Panorama Pricing, Features, Reviews and Alternatives

Panorama product overview

What is Panorama ?

Over 20,000 nonprofits and socially-minded companies have used FrontStream to power their auctions, charity events, peer-to-peer and online fundraising, and employee giving.

Key benefits of using Panorama

Allow donors to search the HEPData corporate gift matching database and discover if their employer will match their donation.

Simple and secure registration for individuals and groups with features for event management.

Setup enforced fundraising minimums and give donors the option to cover the cost of processing fees.

Branded fundraising pages help bring the look and feel of websites right to Panorama and empower supporters to create their own personal fundraising pages.

Embed a donate button, leaderboard, total raised, and event registration widget onto websites.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Phone Support

Knowledge Base

Training options

Webinars

Live Online

Documentation

Videos

Panorama pricing information

Value for money

3.7

Starting from

No pricing info

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money contenders

Panorama features

Functionality

3.8

Total features

5 categories

Most valued features by users

Reporting & Statistics

Event Management

Membership Management

Data Import/Export

Activity Dashboard

Donor Management

Mobile Access

Alerts/Notifications

Panorama users reviews

Overall Rating

3.9

Positive reviews

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7.28/10

Rating distribution

Pros

The overall experience has been positive and does help us keep track of our donor database and donor amounts, which will help us create a capital campaign and other fund-raising opportunities.

Christine W.

Thanks for all the support... every time I called I received excellent customer service. The First Tee of Dallas, who has also expressed having a great experience with FirstGiving, referred us.

Candace M.

They have been able to reproduce the excellent, user friendly software that was on the desktop and put it in the cloud.

John O.

Cons

OUr users/participants hate it. It used to be OK when it was FirstGiving and now it is atrocious.

Renee W.

No matter how much information I provide, it is as if they read the first 4 words and have bucketed and prioritized our problem.

Billie G.

No customer service other than emails. Adding additional institutions go into a black hole with no follow up by CS.

Kevin W.

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Overall rating contenders

Rebecca Lynn W.

Hospitality,

Used other for 2+ years

Overall Rating

Value for money
Ease of use
Features
Customer support

Share this review:

I love the software, I run an event entirely on my own each year & the platform is so user-friendly

Reviewed 5 years ago

Pros

When publishing prizes on line, the system guides you through and explains what each question means. It's very user friendly

Cons

I had a lot of trouble this year loading pictures to illustrate my items. I've never encountered so many error messages as I did this year!

Chad G.

Financial Services, 10,001+ employees

Used daily for less than 6 months

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8/10

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Fundamentally Sound

Reviewed 3 months ago

Panorama was originally our second choice because of the interface, but their robust platform passed our stringent IT security certification process. The functionality was great for both users and admins, with a few features that we would like to see improved such as automatic sales tax calculations based on shipping address for online orders. Customer support was top-notch before, during, and after...

Pros

Secure and stable platform, customer support, online auction capability, overall value

Cons

Antiquated reporting, web templates are outdated, lack of truly responsive design for various devices, jumping between private/public auctions caused some confusion

Alicia S.

Individual & Family Services, 11-50 employees

Used daily for 2+ years

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend2/10

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Jumpstart - Artez

Reviewed 9 months ago

Random errors seemed to be fairly frequent requiring a lot of help from the support team, who were not always quick to reply or able to fix the issue.

Pros

Improvements to the peer-to-peer event pages made the site appear much less dated. These should be expanded to simple donation forms and non P2P events.

Cons

Frequent issue logging in, searching for a constituent was often difficult (can't search by email address for example, even though it's an available field), reporting not very customizable, can't manually push out receipts for monthly donors when they request them,

Debbie H.

Overall Rating

Value for money
Ease of use
Features
Customer support

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This reviewer only left a rating

Reviewed 11 years ago

The Ronald McDonald House in Baltimore, actually the one and only RMH in the State of Maryland, is hosting its first 5K event next month. This is the first time we have used fundraising software for an event. We researched a couple of different software packages prior to choosing FirstGiving. Based on the feedback we received from our event participants, the software has been very easy to use, which...

Pros

No pros were added to this review

Cons

No cons were added to this review

Katherine M.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8/10

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I've used this for a while and it is okay. I don't always get a response from customer support.

Reviewed 5 years ago

Pros

It's low cost, it was easy to put the donate widget on our website, you can store a fair amount of information in donor profiles.

Cons

Lack of customization options in the giving form, when downloading donations to GiftWorks, the memorial/honorarium fields do not format correctly, when using SmartEntry you can't include campaign information for donations. I have also at times gotten no response from customer support or had support that was completely unhelpful.

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Panorama FAQs

Q. What type of pricing plans does Panorama offer?

Panorama has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available

Q. Who are the typical users of Panorama ?

Panorama has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Panorama support?

Panorama supports the following languages:
English

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Q. Does Panorama offer an API?

No, Panorama does not have an API available.

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Q. What level of support does Panorama offer?

Panorama offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base

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