FirstGiving Pricing, Features, Reviews & Comparison of Alternatives

FirstGiving

All-in-one fundraising platform

4.23/5 (22 reviews)

FirstGiving overview

FirstGiving is an all-in-one fundraising platform for nonprofits to raise money online from supporters, through branded online donation pages. Build peer-to-peer fundraising campaigns with built-in tools that empower supporters to raise more and become life long fundraisers.

FirstGiving includes free and integrated corporate gift matching on every online donation form, as well as the option for donors to cover processing fees. Users can leverage their network of supporters to raise money for specific projects, such as building a new gymnasium, hosting a giving day or a year-end campaign.

Event management features enable simple and secure registration for individuals and groups. FirstGiving includes automated emails from the nonprofit and fundraiser, as well as exportable reports for registration, donations, and communications. Embeddable widgets allow users to embed a donate button, leaderboard, total raised, and event registration widgets onto their website.

FirstGiving is part of FrontStream's all-in-one Panorama platform. Panorama is the one-stop fundraising platform that provides users with everything they need to build stronger donor relationships and raise more money.
www.firstgiving.com

Pricing

Starting from
$500/year
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
FirstGiving screenshot: All-in-one fundraising platformFirstGiving PremiumFirstGiving screenshot: Let donors cover the fee

FirstGiving reviews

Value for money
Features
Ease of use
Customer support
  2.6
  4.0
  4.1
  4.5
Debbie Hood

Reviewed 2012-03-20
Review Source: Software Advice

The Ronald McDonald House in Baltimore, actually the one and only RMH in the State of Maryland, is hosting its first 5K event next month. This is the first time we have used fundraising software for an event. We researched a couple of different software packages prior to choosing FirstGiving. Based on the feedback we received from our event participants, the software has been very easy to use, which is very important to our Charity. We wanted to choose software that people would be willing and able to set up on their own. Our success and experience with FirstGiving has been great! One of the criteria in selecting fundraising software for our Charity was support; what type of support would be offered and at what level? Well, we are pleased to pass along that FirstGiving has EXCEEDED every expectation in terms of support and response to our questions! From day one to now (one month prior to our event) Nick and Camille in the Support Center have not only answered every question I called or emailed about, but they did so quickly and kindly. There was never a time when I was apprehensive about contacting them. One of the key aspects to a successful event is support and making sure that everyone involved with the event has a good experience. For our 5K, the capability of online registration and online fundraising was the key to raising key dollars to benefit the care of the Ronald McDonald House families. We are so excited about our 5K and looking forward to Race Day on April 15th. We would strongly recommend using FirstGiving as fundraising software; we are totally hooked and will continue to branch out and use this software in helping our Ronald McDonald House raise support in the future! Thank you FirstGiving, but a BIG THANKS to Nick and Camille for doing such a great job everyday in helping people and organizations like the Ronald McDonald House produce successful events!

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Nicole Burg

Reviewed 2012-03-19
Review Source: Software Advice

We at Junior Achievement of the Upper Midwest have been using FirstGiving for the last few years for our biggest fundraiser, bigBowl. This is personally my first year running the event and I have been nothing but impressed with the support provided by FirstGiving. The bigBowl event has increased this year and we have over 3,000 bowlers. With the 3,000 bowlers come plenty of questions, which come through me, and I pass them along to the FirstGiving support team. I am beyond impressed by how quickly they answer my questions and make adjustments for our bowlers. Not only are they very timely (most of the time within a few hours), but also they are extremely polite. Even after the second or third email request I send to them on any single day, they have continued respect for the easiest question. I never feel like my questions are irrelevant. The support team helps me learn more about the program, which I am very thankful for. With the support of the FirstGiving staff and our increased knowledge of the site, we have increased our fundraising greatly from this time last year. I can't thank the support team and out account leader, Lucas, enough for all of their help in making the fundraising process VERY easy. THANK YOU!

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Laurie Humphreys

Reviewed 2012-03-15
Review Source: Software Advice

I have been working with FirstGiving fundraising pages since 2004 when it was still named Justgiving, was still centralized in the UK, and was fairly new to the U.S. market. Online fundraising was in the infancy stages and we needed a way to do this without investing time and capital in building and maintaining our own system. FirstGiving was the answer for us. There have been many reasons why we "stuck" with Firstgiving over the years. The webpages are easy to build. The cost is minimal compared to other online fundraising pages we investigated. The donor data was secure. We did not have to deal with any credit card information. We would get a check every month from the active pages we had available. FirstGiving had a strong customer service and support staff. Most of the time, they were quick to answer my frantic calls. FirstGiving's pages were not set up to make it easy for them, but with the potential donor in mind. They were always asking the question, "What will encourage this person to give?" That made sense to us, but we really liked was the option for each donor to make a comment on the page that showed their support for the fundraiser. That's huge! Thanks, FirstGiving!

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Ira Levy

Falling Down In Service

Used daily for 1-2 years
Reviewed 2018-03-09
Review Source: Software Advice

I have had to complain twice about the same technical issue. The problem takes weeks to get fixed. People don't call back when they say. I won't use them again after this year unless I see noticeable changes. Relatively easy to use and ability to generate reports. The money easily transfers into my account; no issues with that.

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Dan McCue

FirstGiving is awesome

Used other for 1-2 years
Reviewed 2017-06-09
Review Source: Software Advice

This is one of the most easy fundraising software programs to master. Super user friendly and easily adaptable to any event or organization.

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FirstGiving pricing

Starting from
$500/year
Pricing options
Free
Subscription
View Pricing Plans

$500 Annual Fee

Peer-to-Peer Donation Fee + Credit Card Fee
5% + 2.5% = 7.5%

General Donation Fee + Event Registration Fee
1.75% + 2.5% = 4.25%

FirstGiving features

Custom Forms
Customizable Branding
Electronic Payments
Mobile Integration
Reporting & Statistics

API (33 other apps)
Access Control (33 other apps)
Activity Dashboard (41 other apps)
Activity Tracking (25 other apps)
Attendance Management (37 other apps)
Automatic Reminders (27 other apps)
Communication Management (29 other apps)
Contact Database (40 other apps)
Credit Card Processing (36 other apps)
Custom Fields (37 other apps)
Customizable Reporting (36 other apps)
Data Import/Export (41 other apps)
Email Integration (32 other apps)
Grants Management (26 other apps)
Third Party Integration (30 other apps)

Additional information for FirstGiving

Key features of FirstGiving

  • Contribution tracking
  • Payment processing
  • Donor management
  • Recurring giving
  • Mobile giving
  • Social media integration
  • Campaign management
  • Event management
  • Branded fundraising pages
  • Corporate gift matching
  • Communication & reporting
  • Embeddable widgets
  • Integrated with GiftWorks Cloud
  • Secure electronic payments
  • Online forms
View All Features

Benefits

Allow donors to search the HEPData corporate gift matching database and discover if their employer will match their donation.

Simple and secure registration for individuals and groups with features for event management.

Setup enforced fundraising minimums and give donors the option to cover the cost of processing fees.

Branded fundraising pages help bring the look and feel of websites right to FirstGiving and empower supporters to create their own personal fundraising pages.

Embed a donate button, leaderboard, total raised, and event registration widget onto websites.