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Panorama Pricing, Features, Reviews and Alternatives

Panorama product overview

What is Panorama ?

Panorama, formerly FirstGiving, is an all-in-one fundraising platform for nonprofits to raise money online from supporters, through branded online donation pages. Build peer-to-peer fundraising campaigns with built-in tools that empower supporters to raise more and become life long fundraisers.

Key benefits of using Panorama

  • Allow donors to search the HEPData corporate gift matching database and discover if their employer will match their donation.

  • Simple and secure registration for individuals and groups with features for event management.

  • Setup enforced fundraising minimums and give donors the option to cover the cost of processing fees.

  • Branded fundraising pages help bring the look and feel of websites right to Panorama and empower supporters to create their own personal fundraising pages.

  • Embed a donate button, leaderboard, total raised, and event registration widget onto websites.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Email/Help Desk
    Phone Support

    Training options

    Webinars
    Live Online
    Documentation

    Panorama pricing information

    Value for money

    3.3

    /5

    37

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Panorama features

    Functionality

    3.9

    /5

    37
    Total Features53 5 categories

    Most valued features by users

    Event Management
    Membership Management
    Reporting & Statistics
    Volunteer Management
    Donor Management
    Pledge Management
    Online Giving
    Mobile Access

    Functionality contenders

    Panorama users reviews

    Overall rating

    4.0

    /5

    37

    Positive reviews

    81%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.69/10
    Rating distribution

    5

    4

    3

    2

    1

    18

    12

    1

    3

    3

    Pros
    Thanks for all the support... every time I called I received excellent customer service. The First Tee of Dallas, who has also expressed having a great experience with FirstGiving, referred us.

    CM

    Candace M.

    The overall experience has been positive and does help us keep track of our donor database and donor amounts, which will help us create a capital campaign and other fund-raising opportunities.

    CW

    Christine W.

    They have been able to reproduce the excellent, user friendly software that was on the desktop and put it in the cloud.

    JO

    John O.

    Cons
    OUr users/participants hate it. It used to be OK when it was FirstGiving and now it is atrocious.

    RW

    Renee W.

    I have had to complain twice about the same technical issue. The problem takes weeks to get fixed.

    IL

    Ira L.

    I had a lot of trouble this year loading pictures to illustrate my items. I've never encountered so many error messages as I did this year.

    Rebecca Lynn W.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    I love the software, I run an event entirely on my own each year & the platform is so user-friendly

    Reviewed 3 years ago
    Pros

    When publishing prizes on line, the system guides you through and explains what each question means. It's very user friendly

    Cons

    I had a lot of trouble this year loading pictures to illustrate my items. I've never encountered so many error messages as I did this year!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    This reviewer only left a rating

    Reviewed 10 years ago

    The Ronald McDonald House in Baltimore, actually the one and only RMH in the State of Maryland, is hosting its first 5K event next month. This is the first time we have used fundraising software for an event. We researched a couple of different software packages prior to choosing FirstGiving. Based on the feedback we received from our event participants, the software has been very easy to use, which...

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend1/10

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    Falling Down In Service

    Reviewed 4 years ago

    I have had to complain twice about the same technical issue. The problem takes weeks to get fixed. People don't call back when they say. I won't use them again after this year unless I see noticeable changes.

    Pros

    Relatively easy to use and ability to generate reports. The money easily transfers into my account; no issues with that.

    Cons

    Some parts of the interface don't work and it takes weeks for the company to fix. Only three customer service people tend to the entire country; very poor efficiency.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Used as a School Data Tracker

    Reviewed 5 months ago

    Overall, Panorama works great for what we need it for: student data tracking. Students are easily able to go to the website and fill out surveys about their SEL growth and tell how they are feeling in both their home and school life. As a teacher, it allows us to see their attendance, their grades, if they are on track to pass the year, etc.

    Pros

    We use Panorama at our school to track student data, absences, growth, and scores. It’s easy to click on a student name and see all the vital information I’m looking for.

    Cons

    I don’t feel like anything is missing for the purposes that we use this software for.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Giftworks has been a very good fit for our small non-profit: cost wise, ease of use, and features.

    Reviewed 3 years ago

    Great way to keep up with donors, current and potential.

    Pros

    The ease of entering data and the connection to Mail Chimp are the most important features for us. The simple ways to pull and query data also rank high.

    Cons

    Some of the terminology is hard to understand and the documentation doesn't always clarify it. We're using the Membership module and would like to move to the Cloud version when it's available.

    Panorama FAQs and common questions

    Panorama has the following pricing plans:
    Pricing model: Free, Subscription
    Free Trial: Available


    Panorama has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Panorama supports the following languages:
    English


    No, Panorama does not have an API available.


    Panorama integrates with the following applications:
    GiftWorks


    Panorama offers the following support options:
    Chat, Email/Help Desk, Phone Support

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