Realm Pricing Plan & Cost Guide

Realm

Community-focused online church management system

4.41/5 (224 reviews)

Realm Pricing

Starting from: $29.00/month

Pricing model: Subscription

Free Trial: Available

Pricing is based on typical weekly attendance, which includes kids, but only counts people once no matter how many services they attend. There are no contracts and there is a money back guarantee!

Inform:
1-50: $29/month, $79 setup fee
51-100: $39/month, $99 setup fee
101-150: $59/month, $149 setup fee
151-200: $79/month, $199 setup fee
201-300: $119/month, $279 setup fee

Inform + Connect:
1-50: $44/month, $109 setup fee
51-100: $59/month, $129 setup fee
101-150: $89/month, $199 setup fee
151-200: $119/month, $250 setup fee
201-300: $179/month, $350 setup fee

For a typical weekly attendance of 300 or more, contact ACS Technologies for a pricing quote.

Competitors Pricing

SimpleChurch CRM

Starting from: 40.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Church MemberLink

Starting from: 41.66/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Breeze

Starting from: 50.00/month
Pricing model: Subscription
Free Trial: Available

VolunteerLocal

Starting from: 200.00/year
Pricing model: Subscription

Church Windows

Starting from: 379.00
Pricing model: One Time License
Free Trial: Available (No Credit Card required)

Realm Pricing Reviews

Pros

  • Probably the best part might be the database end. It's pretty good at keeping all the information for our people, and creates a nice directory.Heather N.Read the full review
  • The directory is helpful, and the customer support is good. My favorite part about Realm is the annual conference.KATIE N.Read the full review
  • Realm is simply the best solution available in a market without many well-integrated products available yet. Constant improvement will only make it better.Jeffrey S.Read the full review

Cons

  • As a former IT/programmer this software is the worst... very frustrating to use... slow.Heather N.Read the full review
  • I am constantly calling Realm to see if there is a solution to one problem or another, and every time I am basically told "we don't do that" and "we have no plans to do that.Heather N.Read the full review
  • Sometimes confusing for users when it comes to privacy management and notifications.Amjad S.Read the full review
93%
recommended this to a friend or a colleague

23 reviewers had the following to say about Realm's pricing:

Carol S.

too little for too much money

Used daily for 2+ years
Reviewed 2021-04-01
Review Source: Capterra

See above. It is too expensive for what you get. It's difficult for our members to understand so they don't use it.

Pros
We already have it and can more or less work with it.

Cons
the pricing is way out of line for what you get. Other church management softwares include texting with not extra cost, and cost about $60 less a month. There are so many things that should be integrated but aren't. A very big disappointment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

Minimize review

Nancy F.

I was able to WORK in Realm with a 15 minute overview. That IS user friendly!

Used daily for 2+ years
Reviewed 2017-08-30
Review Source: Capterra

I was able to offer my services to smaller churches that could not afford the other ACS products.

Pros
I like that an ACS product is cost effective for small churches. (I do bookkeeping for 9 churches that use Realm or ACS.)

Cons
I can only attach one bank account to the online giving features. We have separate bank accounts for our budget and restricted gifts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Sherri J.

Love this product!

Used weekly for 2+ years
Reviewed 2018-07-28
Review Source: Capterra

It's a really robust software. The customer support is amazing. And their help file is one of the best I've seen of any software anywhere!

Pros
We have been using Realm as our church management software since 2016. We were upgrading from a really old software system that we'd been using since the 90s or before. Realm walked us through the transfer which was very involved. And I think our transfer took longer than usual but they held our hands through the process. But since we've been up and running, it's been smooth sailing. They're constantly updating the software. I haven't had any problems with it. We haven't rolled out the member portion of the software yet. We have an older congregation and getting every logged in would be a challenge. As a small (under 100 members) Church, Realm has more than met our needs. I believe it's a software we can easily grow with for years to come.

Cons
We opted to handle the personalization of the software ourselves. Well...that hasn't happened. With running a church and everyone wearing multiple hats, we just haven't had time. So, I know we're not getting all the value from the software that we could. That's not Realm's fault. If I remember correctly, it was a cost thing that caused us to do it ourselves. Perhaps Realm needs a customization price for small churches like ours.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Doug B.

Super Slow on the Web

Used daily for less than 6 months
Reviewed 2018-09-07
Review Source: Capterra

Pros
Intuitive. A step up from the City in features. Easy to use. Solid offering for the price but it does not function well on the web.

Cons
Several critical errors. The website version of Realm is divided into two platforms: backend admin and community. Backend stays persistent and responsive even when you navigate away or do not use it for a while. The Community side dies if you move away and takes minutes, if ever, to load pages upon your return. You will notice this on Messages and Events (Community side) but not on Groups and Giving (Admin side). Realm tech support says this is a known issue and WILL NOT be resolved. This leaves the software fundamentally unusable throughout the day. If you can log out or clear your cache, you may get it to start back up but the problem WILL ALWAYS repeat itself. Being told that the problem is what it is - is terrible support and they should not market a product that does not function that they will not fix.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

Minimize review

Rachel S.

Using Realm software for church

Used daily for 1-2 years
Reviewed 2016-08-24
Review Source: Capterra

I love using realm for my church attendance and tithe reporting. It is easy to use and I can create different groups.

Pros
Easy to use

Cons
Cost extra for accounting

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Chris M.

Realm Makes Things Easy

Used daily for 1-2 years
Reviewed 2016-12-30
Review Source: Capterra

The realm has helped our leadership team navigate the church planting process. Planting churches isn't easy, but Realm has made it a lot easier. We've been able to communicate with each other and keep focused as we moved from our planting stage to our public ministry phase.

Pros
Easy to use. Mobile accessibility. Convenient and cost effective.

Cons
New features are always being added which are making an already powerful product better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Kimberly A.

REALM is easy to use and learn. The support staff are very helpful.

Used daily for 2+ years
Reviewed 2018-01-31
Review Source: Capterra

Saves time and allows me to get information out quickly.

Pros
It can be accessed from any device. The members of our congregation are learning to communicate with one another and are finding value.

Cons
This is hard to say. Our biggest complaint is being able to turn off the email notifications. I have sent out instructions and hope that these will catch on.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Annette H.

I switched to Realm from ACS Membership several years ago.

Used daily for 2+ years
Reviewed 2018-06-14
Review Source: Capterra

The biggest benefit by far was the cost savings and not losing much of the functionality. We are a small congregation and being able to reduce the monthly cost of our software but still maintain the level we were accustomed to was huge.

Pros
The ease of use - the simplification. We are a small congregation and this suits our needs very well.

Cons
The reports function - since I was familiar with the previous ACS Membership module I keep wanting to do what I could before and that isn't always possible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Carol M.

Realm at Life Church

Used daily for 6-12 months
Reviewed 2016-09-02
Review Source: Capterra

I've found Realm to be very user friendly and can usually figure out how to do things without contacting customer support. We don't use all of the features but I want to learn more so I can see how we can use Realm in other areas.

Pros
I love the Contributions capabilities. The check scanning makes data entry much easier and is a great way to keep the giving records accurate. I also love the Custom Report functionality. I am able to get reports quickly and very easily.

Cons
Sometimes when I click the back arrow a pop up box appears where I have to click the ALLOW box to continue. It is an extra step and I don't see the value.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Vanessa F.

"Don't know how we did ministry before Realm!"

Used daily for 1-2 years
Reviewed 2016-08-17
Review Source: Capterra

We began using Realm 1.5 years ago and it has made a huge difference in how we do ministry. Once, all database information was locked to all but a few admins; now, our lay leaders have the ability to work together, accessing information, and reaching our congregants. One of our lay leaders commented, "I don't know how we did ministry before Realm!"

Pros
-Love that customer feedback is important. I have always felt valued and my opinions and recommendations are taken seriously. -Ease of use! -Lots of great updates

Cons
Some of the email features could be better, and I'd love the ability to save documents in files.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Linda C.

Thoughts on Realm

Used daily for 1-2 years
Reviewed 2018-09-06
Review Source: Capterra

Pros
The cost of Realm is a definite factor. I like that it's the same as ACS, which I've used since 1998.

Cons
My one dislike about Realm is that deposits can't be made to expense accounts on the Chart of Accounts, which I was able to do in OnDemand Accounting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Amy S.

Great, user-friendly software and world-class help desk.

Used daily for 2+ years
Reviewed 2018-06-14
Review Source: Capterra

Easy to learn and to use. Helps us track everything from giving to attendance, as well as trends. On-line (as opposed to desktop loaded) software keeps the worry out of losing data. Affordable, even for a smaller church.

Pros
Realm is extremely user-friendly. I love that they have teamed with Vanco for donations/payments and the payments are recorded directly into the person's record in Realm. The pastor likes to do analytics and uses that feature all the time. I work in the contribution section every week and it couldn't be easier. The "icing on the cake" is the world-class Customer Service. After two quick prompts, a real person answers the phone within seconds. I don't get transferred. The person is very knowledgeable, friendly, polite, and most of all can answer my questions. They will also log onto my computer - with my permission - if that is the best way to help me.

Cons
I can't get all the reports I used to get in ACS People. Also, I have not found a way to link different families together (i.e. showing one family is a mother and father to another family). I also wish that Realm Financials would stop pushing back their timeline to include Payroll so we can switch from ACS Financials to Realm for that part of business, also.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Joy D.

It's been great to use software that has so much functionality.

Used daily for 1-2 years
Reviewed 2017-10-18
Review Source: Capterra

Pros
Functionality and the great fields to enter member and guest info. I've enjoyed using the pathways feature as well.

Cons
The cost is high for what we are using it for. We've had issues with the children's check in, especially when children go to various places during the Sunday school hour.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Gerald W.

Chapel in the Pines Review

Used daily for 1-2 years
Reviewed 2018-09-06
Review Source: Capterra

Overall our church and it's members enjoy using Realm. We just got it in 2017 so don't have a lot of experience with it. I do think the communication functions will be a big help to us. Your support staff has always been very professional and friendly. I think in 5 years we will be using it as our main communications tool.

Pros
The cost is probably the best feature for us as a small church. It also allows our members and friends to donate an online gift and have it immediately posted to the member's statement. It is also very user friendly.

Cons
When creating the photo directory with family information, there is no "refer to" for couples who have different last names (i.e., Bob Warren and Karen Fisher, Nathan Kotecki and Garrett Southerland). Access ACS had that feature. When creating a .pdf file of the directory, there is no way to password protect it without running it through a different program. Access ACS had that feature. In the photo directory, there is no way to flag various people (like ordained minister, staff, non-member friend, etc.) The .pdf document created is static, not dynamic (in other words, you can't click on an email address and go straight to an email, nor can you cut and paste phone numbers, addresses, etc.) The mobile app for Realm Connect opens automatically to the "news" feed. Since we don't use the news feed, people who are using the app to get contact information do not easily find that information. It would help if we could choose which feature Realm Connect opens with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Kathy H.

This product is user friendly--for administrators and end-users.

Used daily for less than 6 months
Reviewed 2017-10-24
Review Source: Capterra

Ease of use.

Pros
As someone that has been part of our adoption of this product from the beginning, I love hearing positive feedback from staff, leaders, and members of the congregation! I am thrilled that people see the value in the product and in learning how to use it and share it with others.

Cons
I would love for this product to include Facility Scheduler and for Realm connect to be an app that we can customize as a "one-stop shopping point" for all our users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Sara C.

Great in theory, Bad in application

Used occasionally for less than 6 months
Reviewed 2019-07-18
Review Source: Capterra

Realm has many great options and will likely continue to improve. As the software is starting, though, it still leaves much to be desired in the actually application of the product and ease of use.

Pros
Realm has all the features you could want. It would be excellent for one starting out with no other database/software in place. It has scheduling, giving, bookkeeping, and more. Really a great product.

Cons
It is really expensive and you cannot transfer a lot from a current database. If you currently use Quickbooks, you cannot transfer any of that data over. Very frustrating to have to start from scratch.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

Minimize review

Ed K.

Went from ACS Desktop to Realm.

Used weekly for 6-12 months
Reviewed 2017-02-01
Review Source: Capterra

Without knowing much about Realm, changed from ACS desktop. Sorry I did, only because I'm an accountant and this program was not developed by accountants, but rather by programmers. Too many bells and whistles, too much linked to Facebook. Very, very cumbersome. Wish i could go back, but that would cost me more money. Make sure you review product before purchasing.

Pros
It is saved to cloud.

Cons
Too complicated, not user friendly, not accounting based, more facebook based.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

Minimize review

Lisa L.

We are happy with the product but looking forward to enhancements.

Used daily for less than 6 months
Reviewed 2017-10-18
Review Source: Capterra

Pros
Reporting is very easy and I like that the pastors can see reports real-time and not have to ask assistants for all information. I love that it works on any device and we can access from any computer. The cost is less than what we had with People Suite, Access ACS and The City. It is rare to go to new technology and actually pay less!

Cons
Some of the features are still somewhat primitive. Event registration is nowhere near as robust as Event Registration in Access ACS. I'm looking forward to that being further developed. Also related to events, when I put someone in Event Registration, I can't turn off the email they receive saying they have registered (if I'm just tracking internally) and I can't customize the wording on that email. Searching for a group has been another frustration. There isn't a good way for someone new to the church to find a small group without having a log in. We still have to keep Access ACS up to date to use the link on our website to find a group. The City had a great small group program and was very easy to have a kiosk in the church hallway to search and even sign people up for a group.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Sherri J.

Probably Will Go with Realm

Reviewed 2016-06-04
Review Source: Capterra

We are comparing PowerChurch, Servant Keeper and Realm. Of the three, Realm is the most robust, organized and simplest to jump right in without a lot of training. We can track records in our Adult Spiritual Education program. We can track visitor outreach. We can track attendance collectively and individually. Gift entry is awesome! You must enter a batch first, meaning the full dollar amount of your deposit; then you enter individual gifts against that dollar amount. If the final figures do not match, you know immediately that you have a data entry error. Can't tell you how much I love this feature! Also, they have a super robust wiki site that explains every facet of their software. The info is broken down into bite-sized, easily digestible chunks. It is presented through a combo of pictures, videos, and text. Very well laid out; easy to navigate. I found things in the free demo that made no sense to me. The help button to me to the wiki site where I was able to easily get my question answered. I rarely use the help on other software programs because it's confusing and not worth the effort. By contrast, I spent over an hour each with the folks from PowerChurch and Servant Keeper to get help making sense of their software. All 3 solutions are highly customizable. But, Realm is the most organized. For example, our education program includes 2-3 years of classes. I need to track students through classes and know when they've finished. Both PowerChurch and Servant Keeper allow me to create a customized tracking system. But each makes use of multiple screens that take some effort to navigate between. Because this info is entered periodically (not daily), I'm concerned my volunteers will need to retrained every time they use it. Realm offers a solution where everything is on one screen. No complicated navigation. Can't guarantee a volunteer won't need retraining, but they'll only have one thing to learn and remember with Realm. It's the right price point for a church of our size. The ONLY reason for the 4-stars overall is that the accounting module is extra and I cannot find the cost for it ANYWHERE on their site. Very frustrating! Also Realm does not integrate with MailChimp. Just Constant Contact (my least favorite email solution). If it weren't for the data conversion, we'd be able to get started for under $200! You can't beat that kind of value. The only reason we wouldn't go with Realm is that I get outvoted. :)

Rating breakdown

Ease of use
Customer support

Minimize review

Robbie F.

Good, but all my users can't use it

Used weekly for 6-12 months
Reviewed 2020-01-17
Review Source: Capterra

Pros
Many features for group management, communication, online directory

Cons
Realm has a *very* tight browser restriction. For example, on Firefox it only supports the current and second most recent releases. If one has an older version of a browser that can't use the system. I have a member of my church who doesn't own a computer but uses one at work. Her work system is "locked down" so she cannot update her browser. The value of Realm is when everyone in the church uses it, because of this restriction our utility is severely compromised. I can't recommend Realm.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 3/10

Minimize review

Robin N.

REALM: user friendly software with exceptional customer support!

Used daily for 1-2 years
Reviewed 2019-11-05
Review Source: Capterra

I highly recommend the investment of time and finances to get the full benefit of the software by getting the training needed! I wish we had done so when we got it. I feel we would be so much further along with the benefits of the software instead of still struggling to search through helps and webinars to find how to do something simple.

Pros
I love the ease of using the software. Everything is easy to navigate and it manages people and contributions very easily. They are always adding improvements which is a plus. I know that there is so much more to this software but we haven't got there yet. At the time that we transitioned from ACS on demand to REALM we were not able to get the training needed to transition more smoothly and regret so much now that we didn't just wait until we could afford to actually get the one on one training that is so needed in order to really benefit from ALL that REALM has to offer and to expedite using it more effectively quicker. As they say, every software is useless, if those using it are not trained to use it! Love how online giving posts directly to the members statement and is very user friendly.

Cons
Can't complain much since I don't feel like I have had the training I need to properly use it to its full potential. The complaints I might have are probably not a software problem but lack of training problem...I have just been winging it and limping along for the most part but the things that I have learned to use have been pretty awesome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Sharon T.

We're REALM ready!

Reviewed 2016-06-08
Review Source: Capterra

REALM is a great new software that integrates all the wonderful software tools that ACS offers into one! The updated platform and functionality add intuitiveness and functionality. The roll out pace of additional features is unprecedented. We're working on transitioning and initially thought that date would be next summer; however, after working with Mark Burkhart and talking with other REALM staff at ACS, we could possibly transition as early as this summer. The best part of all - this new shiny model is not more expensive! One of the most impressive features are the dashboards available for giving, attendance and membership. Dashboards keep your members, visitors and other crucial information up front and visible every time you log in. Much better than having to run reports. ACS truly wants to help its church customer base minister to others more efficiently. CONS: Any change can be challenging, especially for non-profits like churches. We added 2 new components - Facility Scheduler and Access - 2 years ago and switched to ACS financials a month ago. We introduced it to our membership 1 year ago. Since all of this

Rating breakdown

Ease of use
Customer support

Minimize review

Lynnette W.

Great product and support!

Used daily for 2+ years
Reviewed 2016-06-24
Review Source: Capterra

This product is not as robust as some of the other big products out there, but it has almost everything you need to get the job done. Many organizations do not need or want all the bells and whistles that those products have, nor the cost they come with. Realm manages people and their contributions with ease. It has the ability to use groups to track attendance and facilitate communication among the groups/ministries of the church. The customization fields allow for tracking needs specific to individual ministries as well. For attendance, there is a check in system that can be utilized that can be set up to provide security labels for children's ministry. It can also be used to check in for Sunday School or other events as well. This is tied to the attendance so that if the check in is utilized, the support staff/volunteer posting of attendance is reduced as well. Then you have the support. If you ever run into a question or issue, there are wikis to help you along. The wikis are not just a long list of stuff, but are set up so that when you click the "?" button, it opens the wiki that is specific to the page you are on, so no more searching for what you need in a long list. If that doesn't help, you always have the support team standing by so you can call and get assistance as well. They are always ready to serve and never talk down to you because you ask a "dumb" question.

Pros
I like that the software developers take the time to listen to the users and frequently upgrade the software with features that users need, not what they think we should have. The UI is intuitive and easy to use. The wikis are robust and use lots of pictures so there is not confusion as to what needs to be done. The support team in knowledgeable.

Cons
The search engine is not as robust as some other products, but that is improving as the product develops.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review