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Subsplash

4.5
(125)

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Member engagement platform for churches

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(2)

Subsplash Pricing, Features, Reviews and Alternatives

Subsplash FAQs

Q. What type of pricing plans does Subsplash offer?

Subsplash has the following pricing plans:
Pricing model: Free, Subscription

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Q. Who are the typical users of Subsplash?

Subsplash has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Subsplash support?

Subsplash supports the following languages:
English

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Q. Does Subsplash support mobile devices?

Subsplash supports the following devices:
Android, iPad, iPhone

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Q. Does Subsplash offer an API?

Yes, Subsplash has an API available for use.

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Q. What other apps does Subsplash integrate with?

Subsplash integrates with the following applications:
ChMS, Breeze

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Q. What level of support does Subsplash offer?

Subsplash offers the following support options:
Chat, Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum

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Subsplash product overview

What is Subsplash?

Subsplash is an intuitive and easy-to-use app that is specifically designed for churches to help them involve their community while being part of the global church. With a variety of features, the platform is designed to create a single online community to connect churchgoers both locally and around the world.

Key benefits of using Subsplash

  • With subsplash, the users can send personalized messages to their communities.

  • The dashboard is quite flexible, and the user can easily make the changes to fit their needs.

  • Allows users to give their audience the ability to share the content with a social media platform easily.

  • The user can update and customize the app on-the-fly.

  • All new updates can be updated in the app or website automatically, and displayed to end users in real time.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Email/Help Desk
    Phone Support
    Knowledge Base
    FAQs/Forum

    Training options

    Documentation
    Live Online
    Videos
    Webinars

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    Subsplash pricing information

    Value for money

    4.3

    /5

    125

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    Subscription
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    Value for money contenders

    Subsplash features

    Functionality

    4.3

    /5

    125

    Total features

    55

    4 categories

    Most valued features by users

    Event Management
    Membership Management
    Activity Dashboard
    Data Import/Export
    Donor Management
    Mobile Access
    Alerts/Notifications
    Volunteer Management

    Functionality contenders

    Subsplash users reviews

    Overall Rating

    4.5

    /5

    125

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.51/10
    Rating distribution

    5

    4

    3

    2

    1

    82

    32

    6

    3

    2

    Pros
    If you want to build an app and you don't know how to code, then Subsplash has a really great solution for you. They have lots of great features that you can build into an app.
    Overall, I'm glad that we switched over to Subsplash. Their customer support is fantastic and they have been very responsive.
    The benefits outweigh any negatives with Subsplash, I think it is a great product for those who need it and it can help streamline your group connectivity, participation, giving/fundraising, etc.
    Cons
    We were given false information up front and it has been difficult getting our contract cancelled and we are still trying to get a refund of the money we put down.
    I don't know that all churches can afford such a costly system.
    In fact, it doesn't even have all the contributions made up to 2+ weeks prior. So, again, there is a lag issue.

    Overall rating contenders

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    Justin N.

    Marketing Consultant

    Marketing and Advertising, self-employed

    Review source

    Overall Rating

    All-inclusive Media Delivery For Churches

    Reviewed 2 years ago

    Transcript

    Justin N.: My name is Justin. I'm a marketing consultant for churches, and I give Subsplash five out...

    AvatarImg
    AvatarImg

    Daniel C.

    Director of Communications

    Religious Institutions, 201-500 employees

    Review source

    Overall Rating

    Clean app without hiring a developer

    Reviewed a year ago

    Transcript

    Speaker 1: I'm Daniel, and I'm the director of communications. I give Subsplash five out of five stars....

    AR
    AvatarImg

    Verified reviewer

    Religious Institutions, 11-50 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Clean app without hiring a developer

    Reviewed 4 years ago
    Pros

    I really like that with Subsplash I can make the app truly my own by designing all of my images to stay within my brand. The interface is clean and once a user is past the initial learning stages, weekly updates and repeat tasks become a breeze. Customer service is quick to respond and help as they can.

    Cons

    I signed up with Subsplash a couple years ago, and since then they have added new features. unfortunately, I am unable to take advantage of these features as the pricing structure has changed and I can't justify paying the higher prices. When I initially signed up I thought the price was a little high, but felt that an app was needed and knew that paying a developer is very expensive. But I had hoped some of the features they said were upcoming would still be included in my top-tier package. Now my package is not top tier, and I can't spend the money for other features. I still like my app and plan to stick with Subsplash!

    Vendor response

    We are so glad to hear that you are delighted by the our dashboard interface and customer service. We are thankful for your feedback and committed to serving you.

    JE
    AvatarImg

    Josiah E.

    Religious Institutions, 11-50 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Is Subsplash worth the trouble?

    Reviewed 4 years ago

    Often times I was already faced with a daunting task like... upload previous podcasts to a podcast tab on the app. We had dozens and dozens of them to upload. Then we had graphics to go along with those podcasts as well as descriptions. It was a lot of work to begin with. Getting the run-around with navigating through the app was the last thing we needed. One major issue I noticed was when submitting...

    Pros

    What I liked most about this software was the fact that it was my first experience customizing an app. My initial thoughts was the excitement of our church having an app that everybody could use. Instead of always updating social media pages or websites...it would be even more readily accessible to them by simply being an app on their phone or tablet. I thought subsplash was as good as it gets simply because it was all I knew. It had little bugs and looked clean.

    Cons

    It was very difficult to figure out how to manage. I spent hours and hours trying to get familiar with the user-interface (the backend of subsplash) Some things were simple...but there were many other portions of the app that was very complicated. A massive part of my job is replicating what I do into other people. Subsplash was so difficult to grasp that I had little confidence I could get anybody...

    Vendor response

    Hello, Josiah. We are thankful for your feedback and committed to serving you. We would like to let you know that we have a Knowledge Center full of helpful articles and how-tos meant for troubleshooting: https://support.subsplash.com/hc/en-us. Also, never hesitate to reach out to Support at support@subsplash.com. We appreciate this opportunity to grow!

    IM
    AvatarImg

    Isaac M.

    Religious Institutions, 1-10 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Great Layout, limited functions

    Reviewed 4 years ago

    For what it is used for, it is a very well rounded app. I enjoy its clean layout and the podcasts you can listen to.

    Pros

    I like that different churches or ministries can make a layout of their own. It makes it easier to differentiate between apps by different churches or ministries. I also like th ability to upload and watch video/podcasts. I also feel the article layout can be made very easy on the eyes if the church or ministries does it right.

    Cons

    I feel this software is limited. The ministries can only do so much with the app, and users have nothing extra they can do other see what the administrator has uploaded. I feel that when I user maes an account, it is only to save different articles. I wish the user can comment or ask question through the app.

    Vendor response

    Hello, Isaac. We are thankful for your feedback and committed to serving you and Northside Baptist Church. We appreciate this opportunity to grow!

    JG
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    Jeremy G.

    Religious Institutions, 1-10 employees

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Great value and simple to use

    Reviewed 3 years ago

    Overall though I would recommend Subsplash. What you receive for the cost makes the purchase worth it. It is simple to navigate and well designed. Subsplash giving also makes it simple for people to give one time or set up recurring giving.

    Pros

    Subsplash is an easy to use app company that specializes in churches. Subspash provides the framework so all you need to do is add the content and pictures. If you do not have the staff or ability to build your own app, this is a worthwhile solution. The greatest aspect of this app is how easy it is to access sermons. It allows you to watch the sermon on video, listen to the audio (even with a black screen while you exercise) and even download notes or a take home page all within the same location.

    Cons

    The one aspect of the app that is least desirable is the calendar feature. It only provides a daily calendar and does not give you the option to view weekly or monthly. Obviously, it makes scrolling down a month or two in advance difficult. We also have a glitch in our app that has not been able to be fixed by Subsplash. When you open up our calendar in the app, it shows an old date as the first event. After multiple contacts with Subsplash they were not able to figure out why the date won't erase which is disappointing.

    Vendor response

    Hello, Jeremy. We are thankful for your feedback and committed to serving you. We appreciate this opportunity to grow!

    JN
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    Jennifer N.

    Religious Institutions, 11-50 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Subsplash as a Giving Platform

    Reviewed 2 years ago

    Our communications department really wanted to use Subsplash for the quality of their app and ability to upload sermons in a quality way. I needed a reasonable giving platform. Subsplash has been a really good move for us.

    Pros

    The process for switching to Subsplash as our giving platform was made as easy as possible by the support team. The platform is quite intuitive to navigate and has integrated well with Planning Center Giving overall. Our communications team has been thrilled with the ease of building and modifying our church app and the functionality the Subsplash app has provided.

    Cons

    The giving aspect of Subsplash is still being perfected and is not always glitch-free. When users try to modify an existing recurring gift on the day the gift is scheduled, we have had a number of instances of both the old and new gift occurring on that day. The good news is that refunding a gift couldn't be any easier and the customer service responsiveness has been amazing when we've needed them.

    Vendor response

    We are so glad to hear that you are delighted by the Subsplash Platform and are honored to partner with you and the team at Grace Gathering!

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