Text In Church Pricing, Features, Reviews & Alternatives

Text In Church

The trusted text & email software to help your church thrive

4.63/5 (234 reviews)

Text In Church overview

What is Text In Church?

Text In Church is a web-based church communication software that helps busy church leaders spend less time managing tools and more time building relationships. The solution allows pastors to leverage technology to effectively communicate with church members and to follow up with first-time guests. Text In Church is a fully customizable solution that gives churches the option of communicating with their people with text messages or email. Users can also decide when and how often messages are sent out to church members and guests.

At Text in Church, we believe it should be easy to reach more people with technology. That’s why we built an easy-to-use tool that lets you engage people in a way that’s familiar to them... texting! More than 18,000 church leaders use our platform every week. That means we’ve helped countless people connect with their church in a simple, meaningful way.

Don’t waste resources on complicated tools that don’t work. And don’t waste your valuable time frustrated by a lack of connection and commitment from your church community. Instead, use a solution designed to help first-time guests come back, keep regular attendees informed, and encourage more people to grow in their faith.
textinchurch.com

Pricing

Starting from
$37/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English, Spanish
Text In Church screenshot: Text In Church HomepageHelp Your Church Guests Feel Welcomed. | Member TestimonialText In Church screenshot: Text In Church Groups SectionText In Church screenshot: Text In Church Group - Members WindowText In Church screenshot: Text In Church Group - Automated Workflow WindowText In Church screenshot: Text In Church Group - Smart Connect Card BuilderText In Church screenshot: Text In Church Messages - Message BuilderText In Church screenshot: Text In Church Group - Staff Notifications WindowText In Church screenshot: Text In Church Group - Details WindowText In Church screenshot: Text In Church Settings - Integrations WindowText In Church screenshot: Text In Church Settings - Import ToolText In Church screenshot: Text In Church Settings - Display PreferencesText In Church | How It Works - Engage With MembersText In Church | How It Works - Gather InformationConnect with Your Church Staff | \Member TestimonialEffectively & Consistently Connect with People |Member TestimonialText In Church | Hear What Pastors SayUsing Text In Church for Guest Follow-up and Team Communication | Member TestimonialText In Church | Connect With ALL PeopleWhat Is Text In Church?Text In Church | How It Works - Follow up With GuestsWhat Does Text In Church Do?Text In Church Revolutionizes Guest Follow-up |  Member Testimonial
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Text In Church user reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.3
  4.5
  4.7
Trevor C.

Easy Connection and Follow Up

Used weekly for 1-2 years
Reviewed 2020-12-17
Review Source: Capterra

Fantastic. They have shown over and over again that they will go the extra mile for you and your team. To top it off they are constantly sending us sweet swag; new books/socks/snacks. It really is impossible to not be engaged with them.

Pros
Fairly simple to learn and use most if not all of the functions. What you don't understand they provide quick and easy support with an amazing team that replies extremely fast to messages.

Cons
Have not really found any cons (not just saying that)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Elizabeth D.

A necessity for church communication!

Used daily for 1-2 years
Reviewed 2021-04-15
Review Source: Capterra

We use TIC to help people sign up for small groups, go through our discipleship program, sign up for baptism, and more. Their customer service is out of this world. We have had such a great experience with TIC!

Pros
It is simple to use as a tool to communicate with our congregation. Once you load all your people and numbers into TIC, you can put them into groups and categories to message for different reasons and events. It makes it so simple to message back and forth with them too. Not just send out a message but to have a conversation.

Cons
Sometimes it’s difficult when people change their cell numbers and we don’t know so then we continue messaging a new stranger ☺️ I think it can sometimes be confusing when TIC has to use different numbers to ensure the message sends out. It’s confusing to our members seeing different numbers they don’t recognize. Neither of these are TIC issues though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Deb S.

Incredibly Frustrating!!!!!

Used monthly for 1-2 years
Reviewed 2018-06-15
Review Source: Capterra

Pros
we like the ability to text members. While beneficial, its not if we have to pay double the price

Cons
For us, their support is poorly lacking. Back in February, they double billed our credit cards for an annual fee, and now, 4 months later, after a dozen emails, and even more calls to our bank, this company tells me it may take another month before they can figure out how to issue us a credit for hundreds of dollars. My bank today called them an untrustworthy vendor. I've had it with this company!! Buyer Beware!!

Response from Text In Church


Hi Deb,

Thanks for the honest review.

I'm really sorry for your frustrating experience.

This was a very unusual circumstance though. Rather than requesting a refund you marked the charge as fraudulent. This initiated a review by your bank and your payment was immediately withdrawn from our account. Unfortunately, we were not able to refund your charge until your bank completed it's review.

Once the review as completed in our favor your bank returned the funds to Text In Church and we issued your refund within 3 hours.

Again, I'm so sorry this was so frustrating.

I know we were in contact throughout this whole process, but I'm really sorry I wasn't able to get any details about the process from your bank.

This should have been a really simple refund. I am so sorry the review process was so frustrating.

Grace and peace,
~ Tyler Smith, Co-founder

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Patti W.

GAME CHANGER!

Used daily for 6-12 months
Reviewed 2021-01-28
Review Source: Capterra

IT's a Game Changer! It's been a wonderful tool that I am expanding every day. It makes my job so much easier! Would HIGHLY recommend it!

Pros
Automated workflows, ability to text or send and email, ability to personalize it. I love that it integrates with the main database I use for our church. I love that I can schedule things things to go out and not have to worry about it again. I love that I can communicate with groups of people but there is individual and personal interaction. I love that you can see who opted out of further messages and am able to update my main database. Customer service and articles are amazing!

Cons
Just a few things I would change....the ability snooze a person within a group when they aren't available that month but may be in the future. I would like to be able to print a report of people that opt out of texts so that I can update my main database. I would like to set a sync time. I would like separate inboxes for different phone numbers. Right now, everything goes to the same inbox

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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James T.

TIC is a MUST!

Used weekly for 1-2 years
Reviewed 2021-01-21
Review Source: Capterra

Experience has been top notch! Any issue that I had the technical support was right there to help out and fix the issue. They are very personal and there is a name and face behind the voices (text messages). :)

Pros
Using TIC is such a simple process. Very easy learning curve. Saves us time and energy when communicating with our church. Instead of making hundreds of phone calls to get information out we can easily connect with everyone with the click of the mouse.

Cons
The app is a little sketchy at times. It will say I have a ton of unread notifications when they were all read. Other than that it is a great product!

Response from Text In Church


Hi James! Thanks for the great review. I really appreciate you sharing your experience.

Sorry for the confusion with the notifications. Since your inbox is shared amongst your admins, the app notifications are for unactioned messages NOT unread messages. You can simply mark them actioned or reply to remove the notification.

Again, thanks for the awesome feedback!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Text In Church pricing

Starting from
$37/month
Pricing options
Free trial
Subscription
View Pricing Plans

BASIC MEMBERSHIP: 500 text messages per month, unlimited contacts, unlimited groups, unlimited keywords, unlimited digital connect cards, unlimited email sending - $37/month or $368.52/year


PRO MEMBERSHIP: 1500 text messages per month, unlimited contacts, unlimited groups, unlimited keywords, unlimited digital connect cards, unlimited email sending - $67/month or $667.32/year


PREMIUM MEMBERSHIP: 2500 text messages per month, unlimited contacts, unlimited groups, unlimited keywords, unlimited digital connect cards, unlimited email sending - $97/month or $966.12/year

Text In Church features

Activity Dashboard
Alerts/Notifications
Data Import/Export
Electronic Payments
Event Management
Membership Management
Mobile Access
Online Giving
Volunteer Management

API (78 other apps)
Attendance Tracking (76 other apps)
Campaign Management (92 other apps)
Donor Management (98 other apps)
Mobile Giving (77 other apps)
Payment Processing (87 other apps)
Pledge Management (104 other apps)
Receipt Management (77 other apps)
Recurring Giving (74 other apps)
Reporting & Statistics (103 other apps)
Third Party Integrations (79 other apps)

Videos and tutorials

Additional information for Text In Church

Key features of Text In Church

  • Activity dashboard
  • Automated campaigns
  • Chat support
  • Contact information
  • Customizable fields
  • Data import/export
  • Event notifications
  • Follow-up templates
  • Guest group forums
  • Manage communications
  • Mobile integration
  • Online payments
  • People forms
  • SMS integration
  • Schedule emails
  • Secure login
  • Staff reminders
  • Unlimited contacts
  • Unlimited digital connect cards
  • Unlimited emails
  • Unlimited groups
  • Unlimited keywords
View All Features

Benefits

Connect with your website traffic (Plan A Visit) - Engage with people who visit your website and turn them into church guests on Sunday.

Engage with your members (2-Way Messaging) - 90% of text messages are read within 3 minutes. Leverage the most powerful church texting service available to engage with your community. We’re talking increased attendance, deeper relationships and greater participation!

Follow-up with your guests (Automated Workflows) - Following up with your first time guests is often overlooked. However, it’s critical to the health of your church. With automated follow-up in place, your first time guests will feel connected and want to return week after week.

Send the right message to the right people (Group Messaging) - Whether you need to send a mass text message to your whole congregation about a weather-related cancellation or remind a bible study group about a location change, you can group your people and send tailored messages to any group immediately or a day and time in the future.

Powerful integrations - No more duplicate entry. Quickly connect Planning Center, Church Community Builder, MailChimp and Zapier with your Text In Church account to keep data in sync.

Send automated reminders to your staff - Use an Automated Workflow step to send a text message or email to a team member to take action. Let the youth pastor know when someone joins the Youth Group or ask a volunteer to make a personal phone to one of your first-time guests.

Award-winning customer service - In addition to our help center, we pride ourselves in providing top of the line phone, email, and in-app chat support. You can count on us to answer all your questions in a timely manner, and provide best tips and strategies around your church’s goals.