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Functionality
4.3
/5
125
Total features
55
4 categories
Subsplash features
Common features of Fundraising software
Josiah E.
Religious Institutions, 11-50 employees
Used weekly for 2+ years
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Often times I was already faced with a daunting task like... upload previous podcasts to a podcast tab on the app. We had dozens and dozens of them to upload. Then we had graphics to go along with those podcasts as well as descriptions. It was a lot of work to begin with. Getting the run-around with navigating through the app was the last thing we needed. One major issue I noticed was when submitting...
What I liked most about this software was the fact that it was my first experience customizing an app. My initial thoughts was the excitement of our church having an app that everybody could use. Instead of always updating social media pages or websites...it would be even more readily accessible to them by simply being an app on their phone or tablet. I thought subsplash was as good as it gets simply because it was all I knew. It had little bugs and looked clean.
It was very difficult to figure out how to manage. I spent hours and hours trying to get familiar with the user-interface (the backend of subsplash) Some things were simple...but there were many other portions of the app that was very complicated. A massive part of my job is replicating what I do into other people. Subsplash was so difficult to grasp that I had little confidence I could get anybody...
Hello, Josiah. We are thankful for your feedback and committed to serving you. We would like to let you know that we have a Knowledge Center full of helpful articles and how-tos meant for troubleshooting: https://support.subsplash.com/hc/en-us. Also, never hesitate to reach out to Support at support@subsplash.com. We appreciate this opportunity to grow!
Jeremy G.
Religious Institutions, 1-10 employees
Used weekly for 6-12 months
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Overall though I would recommend Subsplash. What you receive for the cost makes the purchase worth it. It is simple to navigate and well designed. Subsplash giving also makes it simple for people to give one time or set up recurring giving.
Subsplash is an easy to use app company that specializes in churches. Subspash provides the framework so all you need to do is add the content and pictures. If you do not have the staff or ability to build your own app, this is a worthwhile solution. The greatest aspect of this app is how easy it is to access sermons. It allows you to watch the sermon on video, listen to the audio (even with a black screen while you exercise) and even download notes or a take home page all within the same location.
The one aspect of the app that is least desirable is the calendar feature. It only provides a daily calendar and does not give you the option to view weekly or monthly. Obviously, it makes scrolling down a month or two in advance difficult. We also have a glitch in our app that has not been able to be fixed by Subsplash. When you open up our calendar in the app, it shows an old date as the first event. After multiple contacts with Subsplash they were not able to figure out why the date won't erase which is disappointing.
Hello, Jeremy. We are thankful for your feedback and committed to serving you. We appreciate this opportunity to grow!
Michelle B.
Religious Institutions, 1-10 employees
Used daily for 2+ years
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Since most people use and have their smart phones with them, this app has made our communication and connections with our member easy for them and us. The Subsplash team understands our goals and help us to reach those goals. We have had the best experience working with this company.
The great customer service and the ease at which we can update and add items. There are training videos to help you through the process, and a responsive team that answers all our questions. Because of this app and how well it works our members have easy access to podcasts, documents, giving, important links and updates we need to communicate.
We wish they had an event registration/purchase feature for this product. We would like to have all online money payments to be under one umbrella and having an event registration would accomplish that goal.
Thanks for the kind words! It is our pleasure serving you, Michelle.
Jesse W.
Nonprofit Organization Management, 11-50 employees
Used daily for 2+ years
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My favorite thing about Subsplash is that on top of an incredible dashboard to build and customize our app, they have the best customer service I have ever experienced. Furthermore, the team at Subsplash is engaged with our organization at just the right level to be able to most effectively come along side us and add value to what we're doing. I am so thankful for all that Subsplash has done for us. I'm actually tempted to give them more money than what they're asking for!
The software is VERY intuitive. There are just the right amount of options to build and customize an app and the layout makes it incredibly easy to navigate.
The way the photos are laid out when selecting from previously uploaded photos is not the most efficient.
Jesse, we are so glad to hear that you are delighted by the Subsplash Platform and the service you are receiving. We are honored to partner with you and the team at Heart of the City!
Caylon D.
Religious Institutions, self-employed
Used daily for 2+ years
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The folks at Subsplash/The Church App have been great to work with. They are easy to get in touch with, and do a great job guiding you through the process of building your app, and troubleshooting along the way. Additionally there are regular feature updates and additions that tell you they are a company interesting in progress and maximizing the potential of their product.
The ease of use makes this app a no brained. The dashboard feature is simple, intuitive, and easy to navigate. It makes uploading your graphics, entering content, and arranging your app a snap!
There aren’t really any cons that stick out to me. But one thing I would love to see happen is the inclusion of iPad access with the basic package.
Thanks, Caylon! We are so glad to hear that you are delighted by the Subsplash Platform, and we are honored to partner with you!
Daniel R.
Religious Institutions, 11-50 employees
Used daily for 2+ years
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Subsplash has been excellent to deal with. Their customer support is good. I don't always like having to schedule an appointment to call for support, but, that's the world we live in. Subspaslh has been able to roll with changes put on them by Apple, etc. and has been able to convey those changes to the client well.
Excellent design and functionality. Easy for the user to navigate. Easy for the client to customize (within various templates).
It is rather expensive, but you get value from the app, in terms of users and usage. The dashboard can occasionally stop saving, but a refresh will clear that up.
Daniel, we are thankful for your feedback and committed to serving you and the Christian Church of Jasper. Thanks for the thoughtful review!
David J.
Religious Institutions, 51-200 employees
Used daily for 6-12 months
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Connecting with church members
It is easy to use. I can send out notifications easily
Customer support is not good. Cannot talk to a live person. No direct telephone number. You have to send in a request and wait times are usually a week away, when you need help right away. Response time is inadequate
Hello, David. We are thankful for your feedback and committed to serving you. We appreciate this opportunity to grow!
Erik P.
Religious Institutions, 11-50 employees
Used weekly for 1-2 years
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The dashboard interface is user friendly and relatively easy to navigate. You can enter a calendar feed so you don't have to update another calendar separately. They are adding some new location based notification features that sound kinda fun, but haven't looked into what they cost.
I generally only download apps if they have a feature that I can't get through the website. I have apps for messaging, taking pictures, and locating family. I have an app for my credit union so I can deposit checks. But, I don't quite get this one. We put the same content on it that we also want to put on the website, and I've found our regular website generally loads faster than the app, at least on my phone. Apparently, people are using it (wish there were more stats available about usage), but honestly I only open it to check and make sure it looks right.
Thank you for your feedback, Erik! We are committed to better serving you and the Kingdom.
Lann C.
Religious Institutions, 11-50 employees
Used daily for 1-2 years
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The Subsplash mobile app platform makes it simple to quickly change the content and layout of the app. Most changes are done in realtime! I love the different layout options.
Most of the changes to our app happen on Sunday mornings. Some automation/scheduling or API features could be implemented to add and remove content as required.
Thank you for the thoughtful review, Lann. We are thankful for this feedback and are committed to serving you.
Jody C.
Religious Institutions, 1-10 employees
Used daily for 1-2 years
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Using Subsplash software to build our app has been easy and the company is so easy to work with. If I had any questions they were really available to schedule a call, or would email the answer almost immediately.
Sometimes people don't get push notifications, but I don't know if that's SS or operator error.
Thanks so much for the kind words, Jody! It is an honor to serve you and the Hope Lutheran Church team!
Billie W.
Religious Institutions, 1-10 employees
Used weekly for 2+ years
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This allows me to provide audio and video of our church sermons and events to our congregation and others affiliated with our church. Subsplash has been extremely helpful in getting our program up and running as well as keeping us informed of new developments with the app.
The Subsplash Church App is a very cost-effective way to reach people in your church and beyond. It is fairly easy to use for non-technical people.
I think the web based content management system could use an overhaul. Adding and organizing media is harder than it needs to be.
Hello, Billie. We are thankful for your kind words and feedback.
Justin N.
Religious Institutions, 1-10 employees
Used weekly for 1-2 years
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Overall Subsplash has been a great tool for my church. We are very media focused (delivering videos each week to our home groups). And with our multiple media categories, Subsplash makes it easy to deliver on our app and on over-the-top TV boxes like Apple TV and roku.
The app is simple to set up and their team helps you follow all the steps to put it on the App Store. The app is easy to use and customizable enough for all church needs. Uploading media and information is simple, and it's seamlessly added throughout the platform, from the app to the website. The website, while simple, is still very powerful and gives your church a great online presence. When you...
Subsplash comes with a hefty price tag that is a large investment for churches. And while most of the features are what churches need, some will find limitations on the platform such as tweaking the app and website to look exactly like you want.
We are so glad to hear that you are delighted by the Subsplash Platform, Justin! We are honored to partner with you and the team at Cross Waves Church.
Richard M.
Religious Institutions, 1-10 employees
Used daily for 1-2 years
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Once you get used to the dashboard settings, it is surprising how creative you can get with the design of the app, without sacrificing a professional look. We love the many available features such as developing a custom Bible reading plan, accessing our Google Calendar of events, and the ability to quickly and easily give online. We've taken advantage of the Media server, and upload all our messages,...
The software seems to be fairly robust, but it is a bit slow in starting up, and there is a slight delay when making updates. There is a bit of a learning curve in understanding the Dashboard. I feel the team has done a great job in general at making it as accessible as possible, but there are still a couple of things that I would not consider intuitive (such as working with the menu system, lists, and media series). The custom Bible reading feature is great, but I wish we had access to other translations beyond ESV.
Hello, Richard. We are thankful for your kind review and feedback. It is an honor to serve you and Glencairn Mennonite Brethren Church!
Verified reviewer
Nonprofit Organization Management, 51-200 employees
Used weekly for 1-2 years
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I don't know that all churches can afford such a costly system. There are more affordable options out there that essentially do the same thing and cost way less per year but they aren't as beautifully designed.
The ease of use of the MAS dashboard made managing our church app and giving experience really easy! The back end of the system is really simple once you learn what goes where.
The onboarding process of the software was easy but the organization purchasing the app is left to navigate a pretty complicated app system with Apple and Android markets. Not for the faint of heart or someone who doesn't understand the lingo. A big hurdle to jump over to make the launch happen.
Thanks so much for the kind words. We are thankful for your feedback and are committed to serving you and the church!
Brent P.
Information Technology and Services, 11-50 employees
Used daily for 2+ years
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We've used Subsplash for our church's app for years now. Here's the deal, while other custom app builders may be appealing to not lock you into a box on design, no one will give you the support staff or custom attention like these guys. They DO offer many templates and such for mobile apps, so the box is large, but it is still a template based system (box). But if you don't want to custom code your own app, you are going to land in a box somewhere. This is the best I've seen yet. On top of that, they have giving platforms, podcast platforms, etc... and if you need something they don't have, just ask! They are open to feedback and have (numerous times) created solutions that didn't exist before because we asked for them. Great people. Great products.
If I have to find a negative here, I'd say... the mobile app templates are totally usable and such, but aren't the prettiest or most custom in the world. Admittedly this is probably on us for not spending more time on ours. :-P I've seen some great apps on the platform and a large portion of ours not being stellar is on us.
Brent, thank you so much for the kind words! It's our pleasure serving you and your team.
Karen S.
Religious Institutions, 51-200 employees
Used weekly for 2+ years
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We decided 3 years ago to create an app for our church to enhance the weekend service experience, and to expand our outreach to the global audience of app users. Subsplash enabled us to do both — at a very reasonable price. We had an ambitious vision for the functionality that would be included, so we originally considered using a custom app developer. But ultimately we landed on Subsplash because of the great work they had done for other large church clients. I am SO glad we did. Our experience has been excellent. If you are a church, I recommend their app product without reservation.
Subsplash gives us a top quality app product at a price point that is doable for churches. They do all the work behind the scenes to continually improve the user experience and submit updates to all the major app platforms. They are constantly rolling out new features. Our congregation especially loves the Fill-In Notes feature. It has enabled us to provide the message outline each week, with space to type in your own notes. The online dashboard is easy to use; we are able to have a volunteer make all the weekly updates to the message library and outlines.
Working within a template structure, by definition, limits the functionality and layout options available. While we are unable to incorporate all the bells and whistles we'd like, Subsplash has been responsive to our requests and factored them into some of their updates.
Thanks so much for the thoughtful review, Karen! We are so glad to hear that you and Elmbrook Church are delighted by the Subsplash Platform.
Autumn W.
Accounting, self-employed
Used weekly for 6-12 months
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I most like that the Subsplash team is responsive and you can easily schedule a meeting to get assistance. Additionally, they've made critical feature improvements to save lots of time.
I have a growing list of features I feel need to be added. This include donor data fields, exporting capabilities and third party app integrations. There are also several features that are in the works, listed as "coming soon" that I must wait patiently for.
Austin C.
Nonprofit Organization Management, 1-10 employees
Used weekly for 1-2 years
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Overall, Subsplash is a great product to help you and your organization keep up with the times, especially in this fast-paced world we currently live in. They have the ability to help you create and link a phone apps and websites together along with other third party sites and/or software to help you achieve your marketing goals for your organization.
Subsplash is pretty user-friendly and you have the ability to manage many features of your app, your website, even our church's giving platform all through Subsplash, and it integrates very well across devices.
There was a point in time where we struggled to get updates for our app but Subsplash was very good at handling our needs and helped us get everything moving again.
We are so glad to hear that you are delighted by the Subsplash Platform, Austin!
Jin B.
Nonprofit Organization Management, 11-50 employees
Used daily for 2+ years
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Subsplash's features were so much easier to use than our previous CMS systems and being able to integrate it with Breeze has been such a help!
There isn't anything we don't like about the software, fortunately!
John Marc C.
Religious Institutions, 1-10 employees
Used weekly for 2+ years
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Overall, we liked working with Subsplash and we are still using it for our website and media management. Our goal is to move away from it soon but the experience as a whole was not bad. The reason I started looking to move was a $40 a month jump in our price from one month to the next.
We really enjoyed our time with Subsplash. We signed for a two year contract and ended up staying with them longer. The app building and website building portion of their product were intuitive and easy to use. The amount of customization we could have on our own custom branded app was great. I found it far better than most other companies that were offering the same thing.
One of the main things I did not like about Subsplash was their tendency to charge for every small add on. I know that there are many companies that do that and we are technically paying more now than we were with Subsplash. With Subsplash though there was no trial periods or no option to drop a service if you found you weren't using it. If you signed up for it you were stuck with it whether or not it fit your ministry.
Lee G.
Religious Institutions, 51-200 employees
Used weekly for 2+ years
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It's been incredible. There are other church app development companies out there, but none offer as clean a product as Subsplash. Also, we know other churches who have spent thousands of dollars, and much more time, to develop their own app, ultimately to be back at square one and wishing they had used Subsplash.
Subsplash has developed one of the most user-friendly and affordable app interfaces for churches. We've been using it since 2010, and have always been impressed. The best feature is how easy it is to organize media content, based on series. It allows our attenders to go back and watch any teaching series on their phone. However, it also allows web embeds, which makes it easy to integrate into your website as well.
I wish it was a little more all-inclusive in terms of app platform availability. For example, depending what apps you want, you have to pay for it. We have the ios app and Google play app. They have other apps (Apple TV, Roku, etc), but we haven't bit the bullet to access those.
Thanks so much for the kind words, Lee! We are so glad to hear that you are delighted by the Subsplash Platform.
Jonathan G.
Religious Institutions, 11-50 employees
Used weekly for 2+ years
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Overall, Subsplash is fantastic. They provide an easy to maintain platform to publish all our most valuable content that makes it accessible to anyone with a smartphone!
I love that Subsplash is committed to constantly growing, improving, developing, and offering better and more robust solutions for churches to do ministry better. There's lots of flexibility in how your content is displayed and delivered to users, but still simple enough that it doesn't take a degree in web development to make something awesome. Their customer service is also top-notch, and the client success managers are always willing to help make the platform the best it can be for each individual church.
The way the calendar function is set up makes it a little tedious to have the same event spread across multiple calendars (i.e. all events vs. just events that require registration).
Jonathan, we are so glad to hear that you are delighted by the Subsplash Platform! It's an honor to partner with you!
Randy R.
Religious Institutions, 1-10 employees
Used daily for 1-2 years
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Great company that offers a great product with friendly, helpful, knowledgeable support staff
Their mobile app is second to none. That is by far their greatest strength. All their features are very user friendly, simple functions which allow you to learn the procedures quickly. Very helpful and friendly tech support
They are still a very young company so some of their products are still in the developmental stages. Their website for instance as well as their on-line giving platform lacks some needed features. Scheduling a tech support call is sometimes a pain because their availability is often limited for a day or two out.
Thanks so much for the kind review, Randy! We are so glad to hear that you are delighted by the Subsplash Platform.
Eric O.
Religious Institutions, 11-50 employees
Used daily for less than 6 months
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Overall, Subsplash has been a decent tool for us as a church. It’s easy to make changes to our app, and easy to allow volunteers to do some of the updating as well. Subsplash’s customer support has been very responsive and helpful anytime I’ve needed to contact them, and our app has never had functionality issues.
Subsplash made a very clear approach to getting an app built and published on the major app stores. They use a simple checklist approach to walk the user through the necessary steps, and offer support along the way as needed. It’s been very easy for our church to use the app builder to publish events, media, and notifications.
Subsplash’s website building tool is outdated and offers very little in terms of templates. While it’s nice in theory to manage the app and the website with the same service, we found squarespace much easier and more powerful in terms of managing a website. It also would have been nice to have more templates to choose from for building the app, and the supplied graphics are outdated. The graphics library is also a bit cumbersome to use, as it simply stores all graphics you’ve uploaded, and gives you no way to sort or filter them.
Hello, Eric. We are thankful for your feedback and committed to serving you. We appreciate this opportunity to grow.
Pat D.
Religious Institutions, 1-10 employees
Used daily for less than 6 months
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The onboarding process was simple and the Subsplash team was really helpful in getting our website and church app operational. The church management platform is easy to use and makes it easy to stay connected to our church family. The app and website software makes it easy to maintain those tools.
There still isn't full integration among the various platforms, but it continues to get better. The app could use a little more user control, like being able to choose light or dark mode and the ability to change font sizes.