Subsplash Reviews

The process for switching to Subsplash as our giving platform was made as easy as possible by the support team. The platform is quite intuitive to navigate and has integrated well with Planning Center Giving overall. Our communications team has been thrilled with the ease of building and modifying our church app and the functionality the Subsplash app has provided.

The giving aspect of Subsplash is still being perfected and is not always glitch-free. When users try to modify an existing recurring gift on the day the gift is scheduled, we have had a number of instances of both the old and new gift occurring on that day. The good news is that refunding a gift couldn't be any easier and the customer service responsiveness has been amazing when we've needed them.

We are so glad to hear that you are delighted by the Subsplash Platform and are honored to partner with you and the team at Grace Gathering!

The great customer service and the ease at which we can update and add items. There are training videos to help you through the process, and a responsive team that answers all our questions. Because of this app and how well it works our members have easy access to podcasts, documents, giving, important links and updates we need to communicate.

We wish they had an event registration/purchase feature for this product. We would like to have all online money payments to be under one umbrella and having an event registration would accomplish that goal.

Thanks for the kind words! It is our pleasure serving you, Michelle.

I like that different churches or ministries can make a layout of their own. It makes it easier to differentiate between apps by different churches or ministries. I also like th ability to upload and watch video/podcasts. I also feel the article layout can be made very easy on the eyes if the church or ministries does it right.

I feel this software is limited. The ministries can only do so much with the app, and users have nothing extra they can do other see what the administrator has uploaded. I feel that when I user maes an account, it is only to save different articles. I wish the user can comment or ask question through the app.

Hello, Isaac. We are thankful for your feedback and committed to serving you and Northside Baptist Church. We appreciate this opportunity to grow!

The software is VERY intuitive. There are just the right amount of options to build and customize an app and the layout makes it incredibly easy to navigate.

The way the photos are laid out when selecting from previously uploaded photos is not the most efficient.

Jesse, we are so glad to hear that you are delighted by the Subsplash Platform and the service you are receiving. We are honored to partner with you and the team at Heart of the City!

Subsplash's features were so much easier to use than our previous CMS systems and being able to integrate it with Breeze has been such a help!

There isn't anything we don't like about the software, fortunately!

The ease of use makes this app a no brained. The dashboard feature is simple, intuitive, and easy to navigate. It makes uploading your graphics, entering content, and arranging your app a snap!

There aren’t really any cons that stick out to me. But one thing I would love to see happen is the inclusion of iPad access with the basic package.

Thanks, Caylon! We are so glad to hear that you are delighted by the Subsplash Platform, and we are honored to partner with you!

Subsplash made putting our church App together a breeze! Every step of the way they were there supporting me. Even after it was established they had competent, helpful and especially pleasant staff guiding me through upgrades and more! I couldn’t even think about doing this without their help!

Not much, if any, as they are open to working on and implementing suggestions into the software. Only thing I’d like better is to have a choice of Bible versions (NKJV) instead of just one (ESV).

Thanks so much for the thoughtful review, Joseph! It is an honor to serve you and the Calvary Chapel Vero Beach team!

What I like most about the Subsplash software is that it is so easy to use and integrates the video into our existing website. I don't have any training in web design, but I was able to create an app for our ministry that is functional and people use it everyday.

I don't see any cons to this software. We have found that it meets all our needs.

We are so glad to hear that you are delighted by the Subsplash Platform, Elizabeth! We are honored to partner with you and SonShine Network Ministries.

Subsplash has developed one of the most user-friendly and affordable app interfaces for churches. We've been using it since 2010, and have always been impressed. The best feature is how easy it is to organize media content, based on series. It allows our attenders to go back and watch any teaching series on their phone. However, it also allows web embeds, which makes it easy to integrate into your website as well.

I wish it was a little more all-inclusive in terms of app platform availability. For example, depending what apps you want, you have to pay for it. We have the ios app and Google play app. They have other apps (Apple TV, Roku, etc), but we haven't bit the bullet to access those.

Thanks so much for the kind words, Lee! We are so glad to hear that you are delighted by the Subsplash Platform.

Subsplash purchased "The Church App", so I never choose Subsplash. I am unhappy and disappointed with the quality of support.

Its a hit or miss and when its a miss don't expect prompt or even knowledgeable support.

It's pretty user friendly all in all. I had very little formal training on the administration of this software package, but could maneuver and find most everything I've needed. The associated app is equally user friendly. Overall, the software works and works well.

This may be an across the board issue with online giving software packages, but...there is a "lag" between the time a person makes a contribution and the time it shows up in our bank. They send one weekly batch transfer (Wednesdays). This batch will not include EVERY contribution made the prior week. In fact, it doesn't even have all the contributions made up to 2+ weeks prior. So, again, there is a lag issue. A giver may make a contribution on the 1st day of a month, but it won't get transmitted to our bank until 2 weeks later. I know this is due to how online banking functions work though I don't understand the details. All I know is I would rather get ALL of our contributions in a more timely fashion.

Hello, Larry. We are thankful for your feedback and committed to serving you. We appreciate this opportunity to grow!

We wanted to develope an APP for a long time. There were many specific things that we needed for our app but at the time Subsplash nor other companies for that matter were able to accomplish. Fast forward a few years, Subsplash having the mindset to be forward thinkers and technology catching up, they were able to meet our needs. Since then we have been very pleased to have our app hosted through them. They are easy to work with, constantly developing new aspects for the app and have good support. All things that you want from a company.

There are always things that we would like to do that cannot be done yet, but we add them to the feature request list and hopefully, eventually they will develop the ability do do it.

Hello, Howard! It is an honor to serve you and the church. Thanks for the kind remarks!

Excellent design and functionality. Easy for the user to navigate. Easy for the client to customize (within various templates).

It is rather expensive, but you get value from the app, in terms of users and usage. The dashboard can occasionally stop saving, but a refresh will clear that up.

Daniel, we are thankful for your feedback and committed to serving you and the Christian Church of Jasper. Thanks for the thoughtful review!

It is easy to use. I can send out notifications easily

Customer support is not good. Cannot talk to a live person. No direct telephone number. You have to send in a request and wait times are usually a week away, when you need help right away. Response time is inadequate

Hello, David. We are thankful for your feedback and committed to serving you. We appreciate this opportunity to grow!

Easy to use. Super clean and understandable user interface. Pretty good customer support response-wise. Actually very friendly and warm employees and support staff. An excellent experience working with them!

It IS pricey for many ministries. At least as far as Catholic churches or campus ministries go, they don't have as much money to spend on communication tools as larger protestant churches. But I still recommend Subsplash to all my colleagues nonetheless.

We are so glad to hear that you are delighted by the Subsplash Platform, Emma! We are honored to partner with you and the team at Duke Catholic Center.

If you want to build an app and you don't know how to code, then Subsplash has a really great solution for you. They have lots of great features that you can build into an app. They also have a website builder that we don't use, but it as a part of their offering.

We would like to have the ability to do more design customizations. It's probably going to be coming up in an upcoming release by the DEV team.

We are so glad to hear that you are delighted by the Subsplash Platform and the app-building process, Peter. It is an honor to partner with you!

Subsplash is an incredibly intuitive platform that allows organizations to host custom mobile apps with ease.

Subsplash overall is a great platform that I currently wouldn't have any negative feedback to provide for.

Jeremy, we are honored to partner with you and are stoked to hear that you are delighted by the Subsplash Platform. Thanks!

The end product is great, that is what people open up on their smart device. I love that Subsplash keeps adding new features.

It takes some time to get up to speed on using the software, and it takes more time than they tell you to keep everything updated and current. Also, the cost is pretty steep for us, and it looks like they want to increase the price with more added features. Still, so far it's worth it to us to keep up with Subsplash because the end product is very nice.

We are thankful for your feedback and committed to serving you. We appreciate this opportunity to grow!

Our church has used Subsplash for our consumer app for a while now. As a user, I find it very clean, simple, yet with a modern look, hence it's everything I'm hoping for in an app. We have our's setup with a buttons for online giving, sermons on demand, and a kids and students section. No login is required to use the app, and I find this very freeing.

Subsplash's strength is it's weakness. The app is simple, and perhaps isn't completely necessary for every church. Many churches have websites that can play their sermon, and support online giving. The app just makes it easier.

The easy connection and interaction with the church community

There is nothing i do not like about subsplash.

Thanks so much for the kind words, Gottfried! It is an honor to serve you and your team.

The Subsplash mobile app platform makes it simple to quickly change the content and layout of the app. Most changes are done in realtime! I love the different layout options.

Most of the changes to our app happen on Sunday mornings. Some automation/scheduling or API features could be implemented to add and remove content as required.

Thank you for the thoughtful review, Lann. We are thankful for this feedback and are committed to serving you.

Our church chose Subsplash for a few reasons. First, their end product is outstanding. The experience our church has when they interact with our content through Subsplash is excellent. Second, its a smooth process on our end. No hassle getting our content to our church. Lastly, customer service is top notch. Personal, caring help every time we've needed it!

There really isn't much we dislike. It's everything we need and literally nothing that we don't.

Thanks, Marc! We're thankful for your kind feedback and are honored to serve you and the Pine Hills team.

Ease of use and it’s functuality. I’m not a tech guru, so it allows us to do what’s needed easily.

There’s a couple options that I would like to see that was available on my past website. The biggest us a drop down option under the beliefs section so it doesn’t have to be so long, but will open up if they want to know more about each belief. I also would like the option to remove the Subsplash under the events in the calendar.

Thanks for the thoughtful review, Phil!

Subsplash is a great company that has a great product (app) that our church has found incredibly useful to help our folks stay connected and a simple way to introduce us to their friends. Their customer service is excellent and they truly value their clients and help champion your organization's mission.

There may be some initial setup learning curve for updating info, but it's really intuitive once you get it set up and rolling.

Thank you for taking the time to leave us such a thoughtful review. We are delighted to hear that you are pleased with our customer service, product, and overall mission. It is an honor to serve you!

We have created an amazing looking app that engages our people with ease. Each year they come out with more ways to make our app even better and we are so grateful.

There used to be complaints but now that they've come out with new features and better support, we have nothing to complain about with Subsplash. They are absolutely amazing.

Thanks so much for the kind words, Lauren! We are honored to partner with you and the Campus Church team!