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AkitaBox

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Facilities management from the boiler room to the boardroom.

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AkitaBox Pricing, Features, Reviews and Alternatives

AkitaBox product overview

What is AkitaBox?

You’ve found the ultimate facilities management tool - asset management, maintenance management, capital management, facility condition assessments, and inspections in one secure, seamless system. Yet so easy to use that even your technology-challenged team members will get it.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Live Online
In Person
Documentation
Webinars
Videos

AkitaBox pricing information

Value for money

4.6

/5

64

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

AkitaBox features

Functionality

4.5

/5

64

Total features

55

10 categories

Most valued features by users

Activity Dashboard
Alerts/Notifications
Third-Party Integrations
Reporting & Statistics
Reporting/Analytics
Data Import/Export
Customizable Reports
Real-Time Data

AkitaBox users reviews

Overall Rating

4.7

/5

64

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.8/10
Rating distribution

5

4

3

2

1

47

15

0

2

0

Pros
Overall Akita Box has been a overall success in my eyes very helpful and easy to maneuver keeping all my work orders there with just a few taps of my keyboard!!! very happy with this overall site.
Their team has been outstanding. Response time on any issues, which have been few, is above and beyond.
Staff with excellent customer service attitudes and great product knowledge is so greatly appreciated. Was a 7-year user of SchoolDude software.
Cons
The use of the qr code scanner is a pain to use when there is no app available on the go. It is useless for our facility since we have to go back to a desktop to submit work orders.
E. layers of maps for utilities, emergency management with fire extinguishers, pull stations etc.
Can't make custom pin icons. Can't create 1 PM and attach several pieces of equipment.
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Kathleen M.

Retail, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AkitaBox is amazing and easy to handle

Reviewed a year ago

I had an excellent experience with AkitaBox. With certainty I can say that it is easy to implement and manage. Therefore the learning curve in my case was very fast. In a couple of days I was already analyzing my installations with the work team. For my team it was also easy to learn.

Pros

There is something I love about AkitaBox, and that is that it allows me to know the energy consumption in a precise and comfortable way. and comfortable way, since together with my team we manage more than 30 installations all over the city. All over the city. So my job is something that needs a lot of logistics and AkitaBox is ideal for my needs.

Cons

I can say with all certainty, that I have not found a weak point in AkitaBox. So it is a very solid software, which in my personal opinion has nothing wrong with it.But if I were to look at very small details, I would like the mobile application to be faster.

Vendor response

Thank you for your review, Kathleen!

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Yolanda L.

Retail, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Far superior to the competition

Reviewed a year ago

In general terms, more than the inconvenience with the mobile application, my experience is very positive. I have also received some really amazing feedback from my team about the performance of AkitaBox.

Pros

It is difficult to decide which feature I like the most of AkitaBox, because it is a very complete and amazing software that has many good things. If I have to decide for something, it would be the interactive maps of AkitaBox. This feature is the one I like the most.

Cons

One thing that needs to be improved is to perfect the mobile application to make it more intuitive and easier to use. In my team there have been some problems with this.

Vendor response

Thank you for your review, Yolanda!

KF
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Kris F.

Hospital & Health Care, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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A poor installation ruins a product that has lots of potential.

Reviewed 4 months ago

I believe with the proper installation and communication between the installer and the user that AkitaBox would be a good asset to any large maintenance department like ours but can not be for sure because that did not happen here.

Pros

It is set up nicely and has potential. Easy to navigate.

Cons

The installation was bad the company came in here and identified hundreds of pieces of equipment and called the items whatever they wanted to and it has cost me personally lots of time. And many others say the same about their experience.

Vendor response

Thank you for your review and feedback, Kris. We're sorry to hear that you are having challenges with finding the assets you need. While we recommend to our customers to follow typical ASTM naming conventions, sometimes adminstrators may have other preferences during data configuration. If you can reach out to your company's assigned Customer Success Manager (or start with our Support@akitabox.com team), we would be happy to talk through the challenges you have and see if there are any suggestions we can bring to your company's administration team.

JP
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Joe P.

Education Management, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Thank you AkitaBox

Reviewed 4 months ago

Overall AkitaBox is a great tool that has benefited our school district.

Pros

It is a very nice asset management system for a large school district that has so many sites and different pieces of equipment. It allows us to keep track of different equipment and to maintain and perform repairs easily with the work order system.

Cons

Not being able to bulk edit asset types across all of our buildings is a bit annoying. Adding one type of asset requires adding the same asset type with all of the same information 30+ times.

Vendor response

Thank you for your review, Joe! For bulk edits to assets, please reach out to your AkitaBox Customer Success Manager to discuss the Category Sync option. Let's get you saving time with your edits.

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Shirley H.

Food & Beverages, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pleasantly surprised by the performance of AkitaBox

Reviewed a year ago

My experiencie with AkitaBox has been overwhelmingly good. This software has allowed my team and I to better monitor the status of our assets and streamline our facility management procedures. For our first implementation, we noticed a huge increase in efficiency.

Pros

In my position, where I am responsible for overseeing a wide variety of buildings and assets, I have found AkitaBox to be an invaluable tool. What I like most is the software's compatibility with AutoDesk® Revit, as I can quickly and easily import data about the assets in my structures and examine them in 3D.

Cons

I would like to see in a more accurate way the floor conditions of the different rooms, to have an accurate view of the space usage and other parameters, this is something that needs to be improved according to my analytical perspective.

Vendor response

Thank you for your review, Shirley! We'd love to hear more about how we've been able to help with your organization's efficiency. Please be sure to pass on your suggestions for improvement to you CSM. We're always looking for feedback.

AkitaBox FAQs

Q. What type of pricing plans does AkitaBox offer?

AkitaBox has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of AkitaBox?

AkitaBox has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does AkitaBox support?

AkitaBox supports the following languages:
English


Q. Does AkitaBox support mobile devices?

AkitaBox supports the following devices:
Android, iPad, iPhone


Q. Does AkitaBox offer an API?

No, AkitaBox does not have an API available.


Q. What level of support does AkitaBox offer?

AkitaBox offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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