AkitaBox Pricing, Features, Reviews and Alternatives

The floor plan feature with asset tags identifying key components and their location within your facility. Attaching pictures, O&M manuals, and other important information to assets is valuable for future maintenance or life cycle replacement.

Including additional fields to assets would be beneficial. A life cycle timer (count down) for equipment would assist in creating 5-year plans and budgeting. This would ensure equipment could be replaced before major breakdowns occurred.

When entering a work order for a particular location the facility map helps to quickly identify where the issues is located. When a room is selected at a facility it identifies any open work orders which prevents duplicate requests.

Two things: 1) say for instance, the complaint is about the air-conditioning unit not cooling properly. The ability to easily switch the work order from the room pin to the asset is not very easy. The unit is not tied to room or is not always listed so it takes a little bit more effort to assign the work order to the unit instead of the room. 2) I have 30+ facilities to monitor for work requests, having to enter into each facility to check for new work orders and process them is time consuming. It would be much easier to be able to access and process all new work orders, no matter which facility, from the All Building page.

Beverly - Thank you for taking the time to share your experience with AkitaBox! We are glad it is helping your teams be more efficient in their daily work. We are always looking for ways to make AkitaBox easier to use, so we appreciate the feedback on your challenges. I have shared this with our product team so they can look at ways to simplify those processes. As always if you have more ideas or questions feel free to contact your customer success manager!

I like the mapping portion. It's nice to see exactly where the work needs to be performed.

More pin options. We duplicate a lot of the pins because there are limited options. The ability to apply more than one piece of equipment to a work order. Especially for PMS.

Hi Mark - So glad AkitaBox is working out for you so far! Thank you for taking the time to provide your review. We appreciate the product feedback and have shared it with our product and engineering teams. We look forward to our continued partnership!

The Akitabox Software program streamlines my overall operation for service in being proactive with automated preventative work orders. It eliminates having to remember to do various tasks and is the key element in our overall operations to care for and maintain over 1.1 million square feet of buildings and hundred and fifty acres of grounds. The ease of implementing a service request from our staff...

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Still cannot add two employees to an assigned task. QR Codes are currently not implemented

It is very streamlined and gives me a lot of great customization options. I love the document import feature. Waaaaaaaay easier to use than School Dude.

1. Can't make changes to Pins across all locations. 2. Can't make custom pin icons. 3. Can't create 1 PM and attach several pieces of equipment. 4. Mark-up tool needs to have a "Text Box" option. 5. New feature that turns on ALL pins is a bad feature as it simply looks up the program while trying to load.(We have a lot of equipment.) 6. On work orders, there should be a "Complete" option which gives a person a chance to log work and removes them from the work-order. Then the last person on the work-order could complete and "close" the work order.

David, thank you for the feedback! We appreciate hearing the good and bad about AkitaBox so we can continuously improve. I have shared your feedback with our product team so they take a look at ways to improve the software. Great to hear you are enjoying the user experience and customization of the software. You guys have certainly made it your own! We look forward to our continued partnership.