CartonCloud Pricing, Features, Reviews and Alternatives

The system is really easy to use and does everything you need it to with software updates always getting released it seems just to get better and even more functional, it was also very easy to set up and implement and we were off the ground and running straight away without any setbacks. The system is always very fast and smooth and never really has any issues which in the odd occasion something does happen it is fixed quite quickly.

If you have multiple warehouses or one customer with different sub businesses that is set up in CC as a different customer example would be a B2B and B2C(Online) , you couldn't transfer stock between them you would have to add the normal steps in of a Sales order then PO it into the other sub business which isn't very efficient.

The Warehouse functionality is so easy to use. Master data is quick and easy to setup, and to update. Being able to provide user permissions to upload data, e.g. PO and SO, is a major benefit in our 3PL warehouse. The system layout is easy to navigate, uncluttered and has all the functions we need, such as FIFO, FEFO, batch/lot control, ability to integrate RF scanning devices etc.

There is no pre-built integration either upstream or downstream. In the e-commerce space that we work in, having upstream integration to e-commerce platforms such as Shopify, Magento, Neto, Amazon, eBay, Netsuite etc. would be a huge help to get orders into the system. To ship orders, we use external carriers rather than a native fleet, so integration to major carriers like AusPost, StarTrack, DHL etc. that would allow us to manifest with those carriers and print labels within the WMS would be a time and cost saver for us. Setting up the our billing rules was fairly complex, and not particularly intuitive.

Very easy to navigate and use. Customer service and integrations teams are excellent. Has saved significantly reduced wages and invoicing hours. Has improved work flow efficiencies through automation.

Some features are not yet available for us to use yet.

Its a great software for logistic companies to boost productivity and provide better service. Features like automated data entry and invoicing makes it more easy and reliable. Its easy to set up and ensures full support from managing staff to address any issues.

Great software overall but it should come with more ready to use integrations with other big platforms.

Ease of use. Transparency to our customers is Vital and this program allows them to see what we are doing with their orders live. We were provided with an A+ support person to walk us through how the system works and available to instantly help us in any urgent situation. Very highly skilled staff with fantastic work ethic and supporting us the entire journey. Orders are quick and easy to process with Carton Cloud. Stock reports provided at the click of a button and also accessed directly by our clients at any time of the day (even at midnight if that's their working schedule). We unload and process containers within 30minutes sometimes due to the ease of this program.

Some features that our clients have asked for are not available, although may be in the future.