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QualityQuest Logo

AI-Powered Quality Management System

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QualityQuest - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

QualityQuest overview

What is QualityQuest?

ComplianceQuest is an AI-powered, cloud-based Quality Management System (QMS) designed to help organizations streamline quality processes, improve compliance, strengthen traceability, and drive continuous improvement across the enterprise.

Built natively on the Salesforce platform, ComplianceQuest connects quality workflows, data, and teams in one system, helping organizations reduce manual effort, improve visibility, resolve issues faster, and stay inspection-ready.

The Quality Management System includes integrated capabilities for:

- Document Management

- Digital SOPs

- Training Management

- Audit Management

- Inspection Management

- Change Management

- Risk Management

- Nonconformance & Deviations Management

- Corrective and Preventive Actions (CAPA)

- Complaints Management

- Equipment Management

- Management Review

- Lab OOS

- eMDR for Medical Device organizations

ComplianceQuest supports closed-loop quality management by connecting related processes across the quality lifecycle. Quality events such as nonconformances, complaints, audits, and inspections can be linked to CAPA, while change processes can connect with documents, training, and other quality records to maintain end-to-end traceability.

The platform also includes AI-powered capabilities that help identify recurring issues and emerging trends, support investigations, recommend next actions, automate tasks, and generate summaries and audit-ready insights.

ComplianceQuest also offers mobile access, multilingual capabilities, configurable workflows, built-in audit trails, and real-time access to quality records, helping organizations standardize processes and support consistent quality execution across locations.

Starting price

30per user /
per month
view pricing plans

Pros & Cons

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Data Management

Audit Management

Compliance and Regulation

Customer Support

QualityQuest’s user interface

Ease of use rating:

QualityQuest reviews

Overall rating

4.6

/5

112

Positive reviews

82

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.82/10
Rating distribution

5

4

3

2

1

78

27

5

2

0

Pros
“This allows our service and operations teams to access complaint data alongside member and case information, which eliminated the need for external tracking system and improved our efficiency.”
Verified reviewer profile picture

Revanth T.

Sr.Software Engineer

“One of the challenges is that, since it is a managed package, certain components and underlying logic are locked. While this helps maintain the system stability and ensures consistent upgrades from the vendor, it can limit the level of customization that can be done directly within the package.”
Verified reviewer profile picture

Revanth T.

Sr.Software Engineer

“With ComplianceQuest I can keep track of all our compliance activities training, audits and document reviews in one place where it is well organized and traceable.”
BS

Brion S.

Lead Product and Design Manager

Cons
“We do not use some of the modules we purchased because they are just too cumbersome (CAPA, Noncompliance).”
BL

Blythe L.

System Administrator and Quality Document Manager

“The reporting end feels a bit time consuming because custom reports is sometimes slower and filtering options don’t always make sense.”
DM

Donnie M.

Chief Revenue Officer

“We bought the premium support but, we are not getting premium customer support by any stretch of the imagination.”
BL

Blythe L.

System Administrator and Quality Document Manager

Who uses QualityQuest?

Based on 112 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Computer Software
Information Technology and Services
Pharmaceuticals
Package/Freight Delivery
Others

Use cases

Quality Management
Document Control
Safety Management
Complaint Management
EHS Management

QualityQuest's key features

Most critical features, based on insights from QualityQuest users:

Document management
Training management
Electronic signature
Incident management
Corrective and preventive actions (capa)
Change management
Quality control
Complaint management
Risk management
Defect tracking

All QualityQuest features

Features rating:

Access controls/permissions
Accident investigation
Activity dashboard
Activity tracking
Alerts/Escalation
Alerts/Notifications
API
Approval process control
Approval workflow
Archiving & retention
Audit management
Audit planning
Audit trail
Autonomous task execution
Bills of material
Calendar management
Calibration management
Case management
Change management
Change planning
Collaboration tools
Commenting/Notes
Communications management
Complaint management
Compliance management
Configurable workflow
Corrective and preventive actions (capa)
Course management
Customer complaint tracking
Customizable fields
Customizable forms
Customizable reports
Dashboard
Data import/export
Data visualization
Defect tracking
Design management
Document automation
Document capture
Document coding & control
Document management
Document review
Document storage
Drag & drop
Electronic signature
Email alerts
Equipment management
Feedback management
File management
Forms management
Full text search
Incident management
Incident reporting
Industrial safety management
Inspection management
ISO standards management
Issue tracking
Lifecycle management
Maintenance management
Milestone tracking
Monitoring
Natural language processing
Nonconformance tracking
Occupational health management
Offline access
OSHA recordkeeping
Policy management
Prioritization
Product data management
Progress tracking
Project management
Quality assurance
Quality control
Quality management
Real-Time data
Real-Time reporting
Reminders
Reporting/Analytics
Reporting & statistics
Requirements management
Risk analysis
Risk assessment
Risk management
Risk reporting
Role-Based permissions
Root cause analysis
Routing
Safety management
Safety training management
Self service portal
Social media monitoring
Status tracking
Supplier management
Supplier quality control
Survey/Poll management
Task management
Task scheduling
Third-Party integrations
Training administration
Training management
Training record management
Version control
Workflow management

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QualityQuest pricing

Value for money rating:

Starting from

30

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans

User opinions about QualityQuest price and value

Value for money rating:

To see what individual users think of QualityQuest's price and value, check out the review snippets below.

“This allows our service and operations teams to access complaint data alongside member and case information, which eliminated the need for external tracking system and improved our efficiency.”
Verified reviewer profile picture

Revanth T.

Sr.Software Engineer

“One of the challenges is that, since it is a managed package, certain components and underlying logic are locked. While this helps maintain the system stability and ensures consistent upgrades from the vendor, it can limit the level of customization that can be done directly within the package.”
Verified reviewer profile picture

Revanth T.

Sr.Software Engineer

QualityQuest integrations (10)

Integrations rated by users

We looked at 112 user reviews to identify which products are mentioned as QualityQuest integrations and how users feel about them.

Integration rating: 3.5 (2)

Integration rating: 4.0 (2)

Integration rating: 4.5 (2)

Very critical we were able to integrate since Salesforce is what we use internally for order management, and ServiceChannel did exactly that

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Andrew O.

Central Support - Senior Team Lead

Integration rating: 5.0 (2)

Integration rating: 2.0 (1)

We sync our data for parts (CQ name) so we know what is active and keep the related information all managed on Kenandy.

Verified reviewer profile picture

Tyler W.

Global IT Manager

QualityQuest customer support

What do users say about QualityQuest customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of QualityQuest customer support.

The majority of users highlight ComplianceQuest's customer support as highly responsive, knowledgeable, and dedicated to customer success.

A small group of reviewers report slow response times, unresolved issues, and disappointment with the quality of premium support.

Support options

Email/help desk
Phone support
Knowledge base
Chat
24/7 (live rep)

Training options

In person
Webinars
Live online
Videos
Documentation

To see what individual users say about QualityQuest's customer support, check out the review snippets below.

“The customer interaction and responsiveness from Compliance Quest has been amazing.”

LL

Liza L.

Quality Manager

“It can connect to multiple softwares, databases and ERPs.”

DV

David V.

Director of Operations

“We bought the premium support but, we are not getting premium customer support by any stretch of the imagination.”

BL

Blythe L.

System Administrator and Quality Document Manager

QualityQuest FAQs

Q. Who are the typical users of QualityQuest?

QualityQuest has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. Does QualityQuest support mobile devices?

QualityQuest supports the following devices:
Android, iPad, iPhone


Q. What level of support does QualityQuest offer?

QualityQuest offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep)

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