Concord Reviews

The best thing about Concord is simply that whatever the situation: 1 to 120 signatures, desktop or mobile, short documents or heavy shareholder agreements, etc... it never fails.

I'd love a concord app that allows me to sign with my biometric signature and be notified whenever I have something to review and sign.

Hey Edouard, We're thrilled to hear you enjoyed your experience. Thank you for sharing your opinion. Thank you, Concord Team

Most liked features are: 1. Bulk Importing existing contract portfolios into Concord 2. Search function - fast, accurate and easy to use 3. Sharing contracts with others is very easy and secure

Largest complaints are: 1. Records of draft contracts can not be changed to "signed" where a contract is executed outside of Concord. So if I started drafting and negotiating a contract in Concord and then had the final contract executed by way of a scanned copy or even DocuSign I have to create a new contract record in Concord. All negotiation history, internal / external discussions, etc are lost....

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I like that we are able to complete the full contracting process externally and internally within Concord. I like the ease of communicating with the provider and having everything in one place. Also, being able to attach supporting documentation as well as linking other documents for historical purposes.

What I like least is that it doesn't have the ability to continue the full contracting process post signature. I structured the post contract implementation process into Concord but it's really manual not something provided by Concord.

You can store agreements, collaborate and send them out for signatures all in one place

Sometimes you need to click many things to get to where you need to go and you need to add someone as a signer and share the document with them too. It would be nice if there would be fewer steps for carrying out a task.

Hey Arista, We appreciate your feedback and we'll work hard to improve the areas you mentioned. Thank you for choosing our business! Thank you, Concord Team

Easy to navigate platform Electronic signature Offers third party access Ability to track changes and set lifecyle

The transition from our previous system to Concord took a little longer than we expected but we are very pleased with the system overall.

This product has everything in one place. Negotiate, sign, and store all within Concord.

The system sometimes glitches, it can be difficult to use.

Ability to use as document and contract repository for all organizational records.

Customized reporting options in development with attentive technical support to ameliorate.

Hey Laird, We appreciate your feedback and we'll work hard to improve the areas you mentioned. Thank you for choosing our business! Thank you, Concord Team

We primarily use Concord to keep track of ALL of our contracts. It's easy to upload them to Concord and plug in the key dates and other important info. The most important thing is the ability to set termination notices so we know either when we need to start having renewal conversations OR when we need to provide termination notice. We also really like that we can tag our contracts (finance, marketing, team, etc.)

I don't think there's something we don't like. However, I will say that we probably don't use the platform to its fullest capacity. We use other platforms to sign agreements and manage contacts. For our purpose, we're happy with it. It was free for a while, but they recently started charging even for the most basic of uses.

Hey Stephanie, Thanks for sharing your experience. We're very happy that you are satisfied with Concord. Thank you, Concord Team

Setting up templates makes it efficient to handle multiple contracts

I haven't figured out how to send to a person for review prior to sending to someone for signature.

Hey Marisa, We appreciate your feedback. Thank you for choosing our business! Please get in touch with our office at your earliest convenience and a member of our team will be glad to assist you. Thank you, Concord Team

Concord is critical for closing business and excelling at my job.

Training new users (prospects) to use the tool for contract negotiation.

Hey John, We appreciate your feedback and we'll work hard to improve the areas you mentioned. Thank you for choosing our business! Thank you, Concord Team

Concord pros: -Concord can store all of your legal documents in one place -Concord can share your documents via email with users so that you don't have to attach documents and exchange them back and forth via email . -Concord helps our teams draft legal documents and comment on them in one spot vs. having them in Google docs then uploading to a signature software so we can see the full history of...

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-Converting documents from Word to Concord can be tricky sometimes formatting wise. Concord still needs some user functionality like a ruler at the top of the page so you can adjust formatting, spacing, etc. -There are some features of the internal/external comments that need to be adjusted. Whatever comments you make internally with your teams become visible to external users at a certain stage. Having the ability to always have that internal commenting would be good as an upgrade to the system. -I wish that Concord had more integrations with certain CRM tools like Hubspot or other integrations with technology that we use on a day to day basis

I love the that you can customize the e-mails sent from different entities. The integration with Word is great, along with the audit trail for documents going through the system, and the e-signature feature is a must!

The migration of data from our old system to the new one was a bit clumsy and certain aspects were duplicated during migration, which did take us some time to rectify. The custom branding of e-mails for each entity did take more time than expected, but it's great now!

Shared document editing; approval workflow

Version history is harder to see at times

I love the ease of creating new contracts from templates, of getting contracts signed electronically, and how easy it is now to see what's coming up for expiration. I also LOVE the customer service. I got the software, because it was inexpensive for my small business, but the customer support that comes with it is impressive! They are always available to answer my questions, to teach me more about how to make use of the features, and to guide me through better ways to use the software.

The graphic user interface is a bit utilitarian, but once you get used to it, it works!

Hey there, We appreciate your feedback and we'll work hard to improve the areas you mentioned. Thank you for choosing our business! Thank you, Concord Team

The summary and discussion area is very helpful. Being able to list a start and end date of the contract so that you don't have to read thru every time. And getting the reminders before expiration. Those are great tools and make it so efficient to manage contracts. The search is very useful for those that aren't sure where the contract is located when there are sub folders.

Not able to manually move from the "Review" stage if you don't have to docusign. Not all of our documents require a signature, for example terms and conditions for purchase. We have to review, but may not need to sign.

It's a complete tool for Contracts management and it's quite easy to use

The research could work better. For example I wish I could sort by supplier/other party.

Hey Maria, Thank you for the review. Your feedback is very important to us and we'll do our best to improve the issues you had. Thank you, Concord Team

I love the aesthetic component of Concord. The interface is clean-looking, easy to understand, and pleasing to the eye.

I was not thrilled with the lack of immediate tech support. There is a chat support service where you leave a message and then a team member responds at a later time.

No pros were added to this review

No cons were added to this review

All the stakeholders from my company and outside the company can come together in one place and manage a living document and watch it evolve without the pain and anguish of sending email attachments back and forth.

For those unfamiliar with the platform, it's difficult to get them to use it. But once they are on it, it's magic.

I like that concord is easy to use and manage. Digital signatures are easy to obtain.

There are no cons that I have come across so far.

Hey Samerra, We're thrilled to hear you enjoyed your experience. Thank you for sharing your opinion. Thank you, Concord Team

Very well and extensive training received from the people at concord who were always available for questions and support.

Certain technicalities can not be amended without restarting the process such as adding an extra signee to sign the contract.

Hey Aoleon, Thank you for the honest feedback! We're constantly striving to improve our customers' experience, so we'll definitely take your suggestions into consideration. Thank you, Concord Team

Concord's primary purpose of version control, sharing, and signing of documents works fairly well, however, I have had some challenges with adding comments that others were unable to see regardless of how I added them and/or level of access of the recipient.

When documents are uploaded to Concord, the formatting is a disaster. I have spent countless hours reformatting documents in Concord, only to see the document revert to the original formatting after I submitted it for signature! Also, I once spent a great deal of time creating a template only to have it disappear from the system - administrator couldn't even find it.

Easy process to sign, follow-up and store our contracts. Great templating solutions to send documents in batches.

We can't share documents easily with the rest of the team based on tags. It works only for signed documents. Customers are often confused and don't know how to fill and sign documents.

this program greatly facilitates the process of online document management both within the company and with external partners, has many convenient tools for working with documents, easy to use, the program has the ability to create document templates, and the signing process is very easy

I had no bad experience using this program

First of all, Concord is super convenient to use easy import and export feature, search capabilities of document based on key words save a lot of time. on product edit option also helps a lot for quick edits and get it digitally signed by all parties. Setting up the lifecycle of the document helps with reminders of getting the document expired that again helps to get the contract renewed before the expiry. Overall concord is best to manage all my legal documents.

Haven't used any other software to compare but I'm happy with concord :)