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DirectLine

Maintenance Software Custom-Fit For You

Table of Contents

Is this product right for your business?

Find out with a

DirectLine - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

DirectLine overview

What is DirectLine?

Maintenance Software Custom-Fit For You

Megamation specializes in one thing: designing, building, and deploying SaaS CMMS (Computerized Maintenance Management Service) solutions.

We are experts at CMMS implementation and integration. It’s what we do. Our software can be scaled for any organization size across many industries. Using our API our software can communicate directly with your systems and exchange data seamlessly.

Megamation has enabled maintenance and operations professionals to improve efficiency, enhance asset reliability, reduce costs, and deliver data-driven decisions for over 40 years.

Improve efficiency and benefit from data-driven decision making. Megamation offers a comprehensive solution complete with all the core features and functions needed by maintenance professionals customized and adapted to your specific environment.

Save your shop time and money. Our AT-SITE© mobile design concept offers several significant advantages for maintenance teams. Eliminate unnecessary travel time, enhance accuracy, and boost efficiency with access to all your relevant maintenance data on your mobile device.

Customized to meet your needs. Every Megamation implementation is a tailored solution that fits the exact requirements of your organization.

Unlimited Personal Training. Think of us as your in-house software technology resource.

One-On-One 24/7 Support. We build long-term relationships with our clients.

Megamation works with over 500 companies, including EssilorLuxottica, Chep, Washington Colleges, Barnard, and many more.

Key benefits of using DirectLine

Customized to meet your needs. Every Megamation implementation is a tailored solution that fits the exact requirements of your organization.

Nothing off the shelf about it - our in-house team of developers and engineers work with you to understand your needs and develop maintenance software that addresses your specific needs, workflows, and processes.

Unlimited personal training. Think of us as your in-house software technology resource. We included unlimited onboard and personal refresher training in your environment for everyone on your staff as often as required, because everyone learns at a different pace. Our goal is to provide you with the expertise to optimize your maintenance processes and achieve your goals.

One-On-One 24/7 Phone & Email Support. We build long-term relationships with our clients. Your Megamation Account Manager's mission is to understand your unique requirements, address your concerns, and provide targeted guidance or solutions. Megamation's one-on-one support approach provides our customers with personalized assistance, ensuring faster and more efficient issue resolution.

Megamation is a comprehensive solution complete with the core features and functions needed by maintenance professionals. It is customized and adapted to your specific environment. Reporting / Analytics, Work Order Management, Preventative Maintenance, Asset Management and Tracking, Inventory, Purchasing, Contracts, Health and Safety, Staff Records, Hazardous Materials, Documents & Attachments, Project Management, Capital Planning / PM Planning, Fleet, Utilities, Help-Desk Center, Tools, Room & Space Inventory, Room Scheduler and Keys & Locks are all included.

Use our software on any mobile device. DirectLine Mobile, a progressive web application, reduces travel time by up to 30% - saving your shop time and money. Our AT-SITE design concept helps eliminate unnecessary travel time, enhancing accuracy and boosting efficiency. Access information such as purchase orders, manuals, invoices, permits, and inventory availability on your mobile device wherever you are.

Do the work on your mobile device AT-SITE. Work Order Management, Asset and Inventory Management, Adaptive Inspections and Lists, Record Maintenance Data, Barcodes, QR codes, RFID and NFC, Send Texts and Emails, Visit Suppliers' Websites, Post Labour in Real Time, Clock-In & Clock-Out, Shopping Cart for Required Materials, Remote Approval Function, Issue Materials, Capture Photos and Videos, and Access Manuals and Documentation.

Starting price

Free

Alternatives

with better value for money

DirectLine’s user interface

Ease of use rating:

4.5

(30)

DirectLine reviews

Overall rating

4.5

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.76/10

Rating distribution

Pros

“Support team has seemed genuinely happy to help me anytime I ask. They are quick and efficient in their support and come up with great ways to use the system to help me.”

Kelsey L.

Maintenance Administrator

“Having MegaMation Directline is like a custom built system tailored for your specific needs at an off the shelf price. We are the APPA 2011 Effective and Innovative Practices Award winner.”

Charlie W.

Facilities Manager

“Highly recommend, Great tool, user friendly, great tech support always will to change and modify application to meet our needs.”

David T.

Maintenance Reliability Supervisor

Cons

“The system is a stand alone installation and is not integrated with our ERP software. This has made it difficult to use the pruchasing and inventory modules available in the program.”

Bryan C.

Lead Engineer

“Limited availability of KPIs or visual reporting. Export data has to be manipulated in Excel to produce charts and graphs; the raw data is difficult to interpret quickly.”

Bryan C.

Lead Engineer

“We use 95% of our system and have problems that are not addressed immediately.”

David T.

Maintenance Reliability Supervisor

Who uses DirectLine?

Based on 30 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Electrical/Electronic Manufacturing

Primary/Secondary Education

Food & Beverages

Government Administration

Others

Use cases

- Not enough reviews

DirectLine's features

Features rating:

4.3

(30)

Access controls/permissions

(0)

Activity dashboard

(0)

Activity tracking

(0)

Alerts/Notifications

(0)

API

(0)

Asset assignment

(0)

Asset kitting

(0)

Asset lifecycle management

(0)

Asset planning

(0)

Asset tracking

(0)

Assignment management

(0)

Audit management

(0)

Audit trail

(0)

Automated scheduling

(0)

Barcode/Ticket scanning

(0)

Barcoding/RFID

(0)

Billing & invoicing

(0)

Budgeting/Forecasting

(0)

Calendar management

(0)

Calibration management

(0)

Check-in/Check-out

(0)

Checklists

(0)

Commercial properties

(0)

Communication management

(0)

Compliance management

(0)

Contact management

(0)

Contract/License management

(0)

Corrective and preventive actions (capa)

(0)

Cost tracking

(0)

Customer database

(0)

Customizable fields

(0)

Customizable forms

(0)

Customizable reports

(0)

Data import/export

(0)

Digital signature

(0)

Dispatch management

(0)

Document management

(0)

Document storage

(0)

Downtime tracking

(0)

Electronic signature

(0)

Equipment maintenance

(0)

Equipment management

(0)

Equipment tracking

(0)

Facility asset management

(0)

Facility scheduling

(0)

Fixed asset management

(0)

For mechanical equipment

(0)

For schools

(0)

GPS

(0)

Historical reporting

(0)

Incident management

(0)

Inspection management

(0)

Inventory control

(0)

Inventory management

(0)

Inventory tracking

(0)

Invoice management

(0)

Job management

(0)

K-12

(0)

Key & lock management

(0)

Location tracking

(0)

Maintenance management

(0)

Maintenance scheduling

(0)

Materials management

(0)

Mobile access

(0)

Monitoring

(0)

Multi-Location

(0)

Parts management

(0)

Preventive maintenance

(0)

Purchase order management

(0)

QR codes

(0)

Real-Time data

(0)

Real-Time notifications

(0)

Real-Time reporting

(0)

Reminders

(0)

Reporting & statistics

(0)

Reporting/Analytics

(0)

Reservations management

(0)

Residential properties

(0)

Safety management

(0)

Scheduling

(0)

Search/Filter

(0)

Service history

(0)

Service request management

(0)

Space management

(0)

Status tracking

(0)

Tagging

(0)

Task management

(0)

Task scheduling

(0)

Technician management

(0)

Third-Party integrations

(0)

User management

(0)

Vendor management

(0)

Warranty tracking

(0)

Work order management

(0)

Workflow management

(0)

DirectLine alternatives

DirectLine

4.5

(30)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.0

Features

4.3

Value for Money

4.5

Customer Support

4.9

Simpro

4.1

(140)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.8

Features

3.9

Value for Money

3.8

Customer Support

3.9

Cetaris

4.7

(29)

visit website

Starting from

1000

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.6

Value for Money

4.5

Customer Support

4.8

GoCodes

4.4

(235)

visit website

Starting from

500

Per year

Free trial

Free version

Ease of Use

4.4

Features

4.1

Value for Money

4.3

Customer Support

4.4

DirectLine pricing

Value for money rating:

4.5

(30)

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about DirectLine price and value

Value for money rating:

4.5

(30)

To see what individual users think of DirectLine's price and value, check out the review snippets below.

“Support team has seemed genuinely happy to help me anytime I ask. They are quick and efficient in their support and come up with great ways to use the system to help me.”

Kelsey L.

Maintenance Administrator

“Having MegaMation Directline is like a custom built system tailored for your specific needs at an off the shelf price. We are the APPA 2011 Effective and Innovative Practices Award winner.”

Charlie W.

Facilities Manager