The Asset Guardian (TAG) Pricing, Features, Reviews & Alternatives

The Asset Guardian (TAG)

The most flexible Asset Maintenance software on the market.

4.5/5 (10 reviews)

The Asset Guardian (TAG) overview

What is The Asset Guardian (TAG)?

The Asset Guardian (TAG) is a highly scalable, powerful, and easy-to-use maintenance, asset management and asset performance management solution (CMMS/EAM/APM).

Accessible from anywhere at any time, whether online or offline, TAG’s role-based mobile solutions offer an unbeatable UX experience and leverage the latest technologies to facilitate the adoption of CMMS by maintenance manager, technicians, maintenance requesters and service customers.

Whether you need to streamline your core maintenance processes and get your work order management back on track to avoid equipment downtime, or to incorporate predictive analytics and Artificial Intelligence (AI) to your asset management processes to reduce your costs and boost your operational efficiency, our solutions have got you covered.

Pricing

Pricing options
Free
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English, Chinese (Traditional), French, Spanish
The Asset Guardian (TAG) screenshotDay in the Life of Maintenance TechnicianThe Asset Guardian (TAG) screenshotThe Asset Guardian (TAG) screenshotThe Asset Guardian (TAG) screenshotThe Asset Guardian (TAG) screenshot

The Asset Guardian (TAG) user reviews

Excellent
5

Very good
5

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.1
  4.4
  4.2
  4.7
Rami H.

Above & Beyond - Tool to Cut Down Unnecessary Costs resulting from Reactive Maintenance!

Used weekly for 2+ years
Reviewed 2020-11-15
Review Source: Capterra

OEM partner highly professional, highly supportive and responsive, and easy to work with.

Pros
Date meter policy and Preventive Maintenance features, as they bring along massive cost savings on reactive maintenance, which could be sometimes outrageously expensive to deal with. Highly modular, intuitive and easy to use software. Sets a standard for industry best-practises, as it streamlines and simplifies maintenance procedures and operations to a great extent, increasing insight levels, control and productivity. Provides clear, all-encompassing view of equipment hierarchy, especially for large plants that use a massive number of equipment/parts/etc...

Cons
Could benefit from some integration with the standard Fixed Assets module. Could use a slightly better integration with standard item consumption within TAG work order processing. Some features still desired for outsourced maintenance, where third party companies are contracted to provide equipment replacement/repair.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Jared G.

Solid product with very knowledgeable support staff

Used daily for 2+ years
Reviewed 2020-11-17
Review Source: Capterra

Pros
NAV integration Web and client software interfaces Ability to add related requirements to WOs for warehouse to process

Cons
Lacks some desired reporting/KPIs Inability to create more than one PWO for recurring tasks (must complete first one to generate the next one)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Shawn S.

My View of TAG

Used daily for 1-2 years
Reviewed 2020-11-12
Review Source: Capterra

TAG has given Garner Industries a great way to track the activates of our Maintenance Department and to schedule out our technicians time throughout the day. TAG is also a common place for our technicians to document equipment problems, conditions and any preventive maintenance performed for all to see.

Pros
TAG is a very useful way to track all maintenance activities on equipment/assets. From the way it keeps track of any up-coming machine maintenance, producing work orders or to tracking past maintenance activities/machine break downs.

Cons
TAG is not as easy to use as some other CMMS software....there is a learning curve to TAG, especially if a new user has never used NAV before.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

DON W.

TAG Maintenance software

Used daily for 1-2 years
Reviewed 2021-01-06
Review Source: Capterra

The process to get the system loaded and the training were outstanding. The biggest benefit to our team was that the training was conducted by someone with extensive knowledge of how to use the software and not just a software expert. This was invaluable as this is a new concept for us and enabled us to better think about how to setup and use the software based on practical user experience.

Pros
The software provided us with an effective means of organizing and managing our equipment maintenance. It integrates well with our core ERP system (Microsoft Dynamics NAV 2017) and that was a critical interface in our selection of a CMMS system.

Cons
I'm not a user, but I haven't heard user complaints - so nothing specific that I can point out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Julia S.

TAG product and support is awesome!!!

Used daily for 1-2 years
Reviewed 2020-11-13
Review Source: Capterra

We now have a successful work order process. The maintenance folk are using this daily. Support when needed was always available throughout the whole process

Pros
We love how easy it is to use and we had buy in from all of our end users because of how easy and quick it is to get what you. Red from the program.

Cons
You have to do a little leg work to have it set up the way you want it. But put the time in at the beginning and it will be easy once you go live.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

The Asset Guardian (TAG) pricing

Pricing options
Free
Subscription
View Pricing Plans

Contact the TAG team for all pricing information.

The Asset Guardian (TAG) features

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Audit Trail
Billing & Invoicing
Compliance Management
Customizable Reports
Data Import/Export
Document Management
Inventory Management
Mobile Access
Real Time Data
Reporting & Statistics
Reporting/Analytics
Search/Filter
Status Tracking
Third Party Integrations
Workflow Management

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for The Asset Guardian (TAG)

Benefits

- Scalability: If you have plans for growth, you need a tool that can grow with you. From CMMS to EAM and APM, TAG is a full-featured and highly flexible asset maintenance software that you can scale as your business grows. You can easily transition from plan to plan as your company—and our technology—evolve.
- Ultra-simple to use: Team members of all skill levels can use TAG for their asset management work.
- Eliminate data entry: TAG minimizes back-office jobs and multiple data entry.
- Mobility: TAG’s mobile applications put all the strength and interconnectivity of TAG’s software into the hands of field workers, managers, maintenance requesters, and maintenance customers. Designed to be intuitive for users of all IT skill levels, it centralizes all asset data to boost your teams’ productivity and guarantee faster response times – even without an Internet connection.
- Plug and play: TAG is an asset management software that is simple and fast to integrate within your existing infrastructure and workflows. Its non-disruptive implementation means you can be up and running in no time.
- Cloud-based technology: Contrary to legacy CMMS systems, TAG’s solution guarantees high scalability, flexibility, and availability.
Flexible deployment options: Whether you choose for TAG as a cloud-based or on-premises solution, or if you require a hybrid-cloud option, our technology guarantees high scalability, flexibility, and availability no matter where you are.
- Advanced features for all your modern maintenance management needs: with TAG, you can harness the true potential of the Internet of Things (IoT) and Big Data analytics to significantly improve the reliability, availability, and return of all your physical assets.