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The Asset Guardian (TAG) Pricing, Features, Reviews and Alternatives

The Asset Guardian (TAG) product overview

What is The Asset Guardian (TAG)?

The Asset Guardian (TAG) offers CMMS, EAM, APM, Maintenance-as-a-Service, as well as mobile-EAM applications that can scale as your organization’s needs and technological requirements evolve.

Key benefits of using The Asset Guardian (TAG)

- Scalability: If you have plans for growth, you need a tool that can grow with you. From CMMS to EAM and APM, TAG is a full-featured and highly flexible asset maintenance software that you can scale as your business grows. You can easily transition from plan to plan as your company—and our technology—evolve.
- Ultra-simple to use: Team members of all skill levels can use TAG for their asset management work.
- Eliminate data entry: TAG minimizes back-office jobs and multiple data entry.
- Mobility: TAG’s mobile-eam applications put all the strength and interconnectivity of TAG’s software into the hands of field workers, managers, maintenance requesters, and maintenance customers. Designed to be intuitive for users of all IT skill levels, it centralizes all asset data to boost your teams’ productivity and guarantee faster response times – even without an Internet connection.
- Plug and play: TAG is an asset management software that is simple and fast to integrate within your existing infrastructure and workflows. Its non-disruptive implementation means you can be up and running in no time.
- Cloud-based technology: TAG’s solution guarantees high scalability, flexibility, and availability, thanks to Microsoft Azure.
Flexible deployment options: Whether you choose for TAG as a cloud-based or on-premises solution, or if you require a hybrid-cloud option, our technology guarantees high scalability, flexibility, and availability no matter where you are.
- Advanced features for all your modern maintenance management needs: with TAG, you can harness the true potential of the Internet of Things (IoT) and Big Data analytics to significantly improve the reliability, availability, and return of all your physical assets.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Live Online
Videos
Documentation
In Person

The Asset Guardian (TAG) pricing information

Value for money

4.1

/5

10

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

The Asset Guardian (TAG) features

Functionality

4.4

/5

10

Total features

137

12 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Reporting/Analytics
Third Party Integrations
API
Customizable Reports
Workflow Management

The Asset Guardian (TAG) users reviews

Overall Rating

4.5

/5

10

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.75/10
Rating distribution

5

4

3

2

1

5

5

0

0

0

Pros
We love how easy it is to use and we had buy in from all of our end users because of how easy and quick it is to get what you.
The process to get the system loaded and the training were outstanding.
OEM partner highly professional, highly supportive and responsive, and easy to work with.
Cons
Inability to create more than one PWO for recurring tasks (must complete first one to generate the next one).
Above & Beyond - Tool to Cut Down Unnecessary Costs resulting from Reactive Maintenance.
TAG is also a common place for our technicians to document equipment problems, conditions and any preventive maintenance performed for all to see.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Above & Beyond - Tool to Cut Down Unnecessary Costs resulting from Reactive Maintenance!

Reviewed 2 years ago

OEM partner highly professional, highly supportive and responsive, and easy to work with.

Pros

Date meter policy and Preventive Maintenance features, as they bring along massive cost savings on reactive maintenance, which could be sometimes outrageously expensive to deal with. Highly modular, intuitive and easy to use software. Sets a standard for industry best-practises, as it streamlines and simplifies maintenance procedures and operations to a great extent, increasing insight levels, control and productivity. Provides clear, all-encompassing view of equipment hierarchy, especially for large plants that use a massive number of equipment/parts/etc...

Cons

Could benefit from some integration with the standard Fixed Assets module. Could use a slightly better integration with standard item consumption within TAG work order processing. Some features still desired for outsourced maintenance, where third party companies are contracted to provide equipment replacement/repair.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Solid product with very knowledgeable support staff

Reviewed 2 years ago
Pros

NAV integration Web and client software interfaces Ability to add related requirements to WOs for warehouse to process

Cons

Lacks some desired reporting/KPIs Inability to create more than one PWO for recurring tasks (must complete first one to generate the next one)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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My View of TAG

Reviewed 2 years ago

TAG has given Garner Industries a great way to track the activates of our Maintenance Department and to schedule out our technicians time throughout the day. TAG is also a common place for our technicians to document equipment problems, conditions and any preventive maintenance performed for all to see.

Pros

TAG is a very useful way to track all maintenance activities on equipment/assets. From the way it keeps track of any up-coming machine maintenance, producing work orders or to tracking past maintenance activities/machine break downs.

Cons

TAG is not as easy to use as some other CMMS software....there is a learning curve to TAG, especially if a new user has never used NAV before.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TAG Maintenance software

Reviewed 2 years ago

The process to get the system loaded and the training were outstanding. The biggest benefit to our team was that the training was conducted by someone with extensive knowledge of how to use the software and not just a software expert. This was invaluable as this is a new concept for us and enabled us to better think about how to setup and use the software based on practical user experience.

Pros

The software provided us with an effective means of organizing and managing our equipment maintenance. It integrates well with our core ERP system (Microsoft Dynamics NAV 2017) and that was a critical interface in our selection of a CMMS system.

Cons

I'm not a user, but I haven't heard user complaints - so nothing specific that I can point out.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TAG product and support is awesome!!!

Reviewed 2 years ago

We now have a successful work order process. The maintenance folk are using this daily. Support when needed was always available throughout the whole process

Pros

We love how easy it is to use and we had buy in from all of our end users because of how easy and quick it is to get what you. Red from the program.

Cons

You have to do a little leg work to have it set up the way you want it. But put the time in at the beginning and it will be easy once you go live.

The Asset Guardian (TAG) FAQs and common questions

Q. What type of pricing plans does The Asset Guardian (TAG) offer?

The Asset Guardian (TAG) has the following pricing plans:
Pricing model: Free, Subscription


Q. Who are the typical users of The Asset Guardian (TAG)?

The Asset Guardian (TAG) has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does The Asset Guardian (TAG) support?

The Asset Guardian (TAG) supports the following languages:
Chinese (Traditional), English, French, Spanish


Q. Does The Asset Guardian (TAG) support mobile devices?

The Asset Guardian (TAG) supports the following devices:
Android, iPad, iPhone


Q. Does The Asset Guardian (TAG) offer an API?

Yes, The Asset Guardian (TAG) has an API available for use.


Q. What other apps does The Asset Guardian (TAG) integrate with?

The Asset Guardian (TAG) integrates with the following applications:
Microsoft SharePoint, Microsoft Outlook, Microsoft Azure, Dynamics 365, Azure Active Directory, Microsoft Teams, Microsoft 365, Dynamics 365 Customer Service, Dynamics 365 Business Central, Microsoft Power BI


Q. What level of support does The Asset Guardian (TAG) offer?

The Asset Guardian (TAG) offers the following support options:
Chat, Email/Help Desk, Phone Support, FAQs/Forum

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