Ecotrak Facility Management Software Pricing, Features, Reviews and Alternatives

The Ecotrak system has allowed us the ability to customize the platform to work for our needs and requirements and not the other way around. The adaptability of this platform allows us to not only enhance our processes but gives us the ability to change these processes when it is necessary with little effort.

As with any software platform, there have been several glitches that have created more work for our department. That being said, the system has never inhibited our ability to ensure service for our locations.

Hi Marc! Thank you for taking the time to write us a review. We truly value our partnership with you and Del Taco. I've communicated your review to the entire team. Your feedback is much appreciated. Thank you!

Ecotrak is incredibly valuable for my facilities and construction teams to place and track service requests. I've used several CMMS systems in my career and Ecotrak is the most operator friendly system. The system tracks facility equipment, service providers and spend across all my locations. Ecotrak helps me organize and manage over 1,000 work orders and locations a week. My service providers love working in the app and are not charged for using the system.

My company took awhile to switch from Service Channel to Ecotrak however, the implementation team made it such an easy, seamless transition. I wish I would have made the switch sooner!

Hi Steve, Thank you so much for your review of Ecotrak! Nice to hear that your team and service providers are finding great value from Ecotrak. Excited to have you onboard!

Well if it did what it is supposed to do, it would really be cool. I can completely understand the appeal of being able to track warranty information and keep track of your maintenance.

Here is the big problem for customers using Ecotrak. For a service that is supposed to track warranty, it is too limited to be truly useful. You see, each vendor is only allowed to enter one warranty term. I guess there are some vendors who can offer a single warranty term for ALL the products they offer, but most vendors just can't. So here we are entering stuff into Ecotrak because our customer...

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Hi Ann, Thanks for reaching out to us and for your feedback. I'm sorry for your frustrations. We offer service provider support and training to help you and your team learn the system and be more efficient with your time. You can reach us at support@ecotrak.com or 888-219-0000. We can help answer any question or sign you up for a training. In terms of the service provider usage fee of $1 dollar, we have a list of all the benefits you get being an Ecotrak service provider listed here. https://ecotrak.com/serviceproviderusagefees/ We hope that helps! In the meantime, please don't hesitate to reach out to us with feedback or help. Thank you, Shawna

asset based system so you can track every piece of equipment in your locations and then data mine the costs and other aspects needed to meet Accountings needs for budgets and costs.

Like any other computer based systems, EcoTrak does have system glitches that arise but they work quickly to resolve them.

Hi Peter, Thank you taking the time to leave a review for Ecotrak! We're glad to hear our software is helping you and your accounting department track your equipment. Thank you again for taking the time to submit your feedback as we are always looking for ways to improve the app. Have a great day!

ease of use. user interface. cost tracking visibility.

There is nothing that stands out at this point.

Hi Robert, Happy to hear that the implementation process wasn't overwhelming and your team is enjoying our easy-to-use dashboard. Thank you for taking the time to review Ecotrak. We are so happy to have you as a customer.