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ESM+Strategy
Strategic Planning and Balanced Scorecard Software
(17)
The ESM Suite is a cloud-based performance and strategy management solution that enables organizations to formulate strategies, design balanced scorecards, align strategy with organizational objectives, and review employee performance. ESM offers a customizable user interface and dashboards that enable users to visualize performance by creating dynamic strategy maps. We work with organizations of all sizes across sector, from small non-profits, to government agencies and international conglomerates.
Typical customers
Platforms supported
Support options
Training options
Starting from
880
Per month
Per Feature
Starting from
4800
Per month
Per Feature
Value for money
5.0
/5
35
Starting from
880
Per month
Per Feature
Value for money contenders
Functionality
4.9
/5
35
Total features
81
14 categories
Functionality contenders
Overall Rating
4.7
/5
35
Positive reviews
27
6
2
0
0
Overall rating contenders
Juan Jose V.
Management Consulting, 11-50 employees
Used daily for 2+ years
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The ESM + Strategy is helping us to deliver positive results to our clients in their strategy management efforts. The ESM functionalities make all the strategy design process to be dynamic and proactive.
The ESM is pefectly aligned with the XPP methdology and makes the Strategy Review Process intuitive and easy to use for clients. Throughout all the ESM you have a very friendly environment that allows the users to get used to it easily.
At the moment there is no dislikes with the ESM. It may improve some risk and process management features.
Joshua S.
Insurance, 10,001+ employees
Used daily for 1-2 years
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The value proposition of the tool consists of three things: 1. Transparency - Provides a holistic view of SMS work from which all stakeholders can glean insight and make decisions from. 2. Accountability - Instills discipline around the ownership and reporting of strategic objectives and initiatives. 3. Root-cause analysis - Gives leaders a lens into what forces drive the status of strategic objectives and corresponding metrics.
1. Excellent support during setup and responsiveness regarding inquiries 2. Flexible enough to accommodate the nuances of our SMS. 3. Ease of navigation and intuitive layout makes software easy to learn.
1. The Gantt chart view is not currently exportable, but I am aware that this is a function they are exploring.
Al T.
Review source
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Recommend ESM to those who are resourced contrained but need and will use a web-based software to better their organizational performance effort.
Easy to use, functionally represent the balanced scorecard methodology well. No learning required if you understand the BSC framework. Its affordable, scalable.
Lacks a robust initiatives prioritization; and initiatives resource allocation, comparison and refinement process.
Dear Al, Thanks for your review. We listened to your feedback and launched an initiative management module where you can capture criteria, weight the criteria, then rank your initiatives against each criteria, arriving at a weighted score. Initiatives can then be prioritized with resources allocated as appropriate. Thanks, ESM Team
David M.
International Trade and Development, 1,001-5,000 employees
Used other for 2+ years
Review source
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Typically I use ESM to keep strategy execution efforts organized particularly when there is more than one Balanced Scorecard being used within the organization.
ESM provides a easy-to-deploy software solution structured to support enterprise-wide Balanced Scorecard use (but could be used to support any management-by-objective framework). I like the fact that I can use the software to get a client supported with their strategy management journey quickly. (I also really appreciate that their pricing model is by scorecard and not by user, which supports organizations that understand the criticality of driving employee engagement with strategy.)
I wish the more complex reporting features rendered perfectly-formatted exported reports.
Matthews P.
Human Resources, 51-200 employees
Used weekly for 2+ years
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The ESM Team is fantastic to work with and the software continues to support our focused strategic planning and performance excellence culture.
ESM supports HRDC with our strategic planning and review. We have Balanced Scorecards that we manage with leadership through ESM. We are able to drive our goal for a high performance culture in the organization. It is very sophisticated but also easy for us to use.
We are very happy with the software so I'm thinking back about any issues we've have over the past 11 years of using ESM. We asked for better dashboards in 2018 and the ESM team launched new dashboard capabilities in 2019 and we love the new flexibility.