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Zapium Logo

Transform Your Service and Maintenance Operations

Table of Contents

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Zapium - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Zapium overview

What is Zapium?

We are a maintenance management software suite that helps facilities and their contractors achieve the next level of efficiency, transparency, and operational effectiveness with our software products. The outcome is more effective operations, lower operational costs, and more revenue opportunities.

Our software suite consists of-

- CMMS

- Field Service Management

- Facility Maintenance

- Asset Management

Key benefits of using Zapium

- Achieve more efficient service and maintenance ops
- Improve team utilization and reducle idle time
- Reduce downtime and improve asset performance
- Improve Asset and Inventory Management
- Achieve next level of visibility and transparency
- Get micro-level insights on breakdown and work performed
- Perform scheduling and dispatch in minutes, not hours

Starting price

30per user /
per year

Alternatives

with better value for money

Zapium’s user interface

Ease of use rating:

Zapium pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(14)
5(48)

What do users say about Zapium?

Reviewers indicate Zapium’s customer support is responsive, approachable, and consistently helpful, making it easy to resolve issues and adapt the software to their needs. They value how it improves communication, centralizes information, and supports efficient service management, though some mention setup can be complex initially. 

Users think the user interface is intuitive and user-friendly, allowing teams to quickly learn and customize the platform for daily use. They report that process management features, such as scheduling, automation, and role-based access, streamline operations and enhance collaboration, even if customization options require effort and time.

Select to learn more


Who uses Zapium?

Based on 62 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Machinery
Textiles
Facilities Services
Electrical/Electronic Manufacturing
Others

Use cases

Field Service Management
CMMS
Work Order
Field Sales
Maintenance Management

Zapium's key features

Most critical features, based on insights from Zapium users:

Work order management
Scheduling
Workforce management
Online time clock
Reporting & statistics
GPS

All Zapium features

Features rating:

Real-Time data
Real-Time notifications
Downtime tracking
Document storage
Document management
Recurring appointments
Customizable reports
Customizable forms
CRM
Parts management
Routing
Multi-Location
Contract/License management
Self service portal
Contact database
Compliance management
Job tracking
Vendor management
Asset lifecycle management
Inventory control
Technician management
Access controls/permissions
Status tracking
Calendar management
Mobile access
Service history
Electronic signature
Accounting integration
Third-Party integrations
Billing & invoicing
Maintenance scheduling
Preventive maintenance
Quotes/Estimates
Dispatch management
Maintenance management
Purchase order management
Job management
Predictive maintenance
Materials management
Monitoring
Real-Time reporting
Reminders
Repair tracking
Reporting/Analytics
Search/Filter
Service level agreement (sla) management
Service request management
Task management
Task scheduling
Vehicle information
Warranty tracking
Work order creation
Workflow management
Customer database
Cost tracking
Corrective and preventive actions (capa)
Contractor management
Contact management
Commercial properties
Checklists
Calibration management
Barcoding/RFID
Barcode/Ticket scanning
Automated scheduling
Audit trail
Audit management
Asset tracking
API
Alerts/Notifications
Activity tracking
Activity dashboard
Invoice management
Inventory tracking
Inventory management
Inspection management
Historical reporting
Forms management
For mechanical equipment
Fixed asset management
File storage
Facility scheduling
Facility asset management
Equipment tracking
Equipment management
Equipment maintenance
Drag & drop
Documentation management
Data import/export
Customizable fields

Zapium awards

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Zapium pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Essential- $10/User/Mo

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Unlimited Work Orders with Attached Images
  • Unlimited Preventive Maintenance
  • Asset Management
  • Unlimited Request Users
  • Calendar-based, Drag and Drop Scheduling
  • 'QuickBooks Online' Integration
  • Location and Sites Management
  • 6 Months Access to Analytics and Reporting

Professional

30

/user

Per year

Features included:

  • Custom Forms and Checklist Builder (Procedure)
  • Custom Work Order Categories, Fields and Statuses
  • Parts and Inventory Management
  • Common Email Setup for Requests
  • Labor and Cost Tracking
  • Contract Management
  • E-sign Documents
  • QR Codes
  • Downtime Tracking

Business

50

/user

Per month

Features included:

  • Clubbed Work Orders(Projects)
  • Auto Report Generation and Sharing
  • Condition-Based Maintenance Triggers
  • Failure Codes
  • Procedure Scores(PM Score)
  • Single Window Quote Comparison
  • Asset Insights
  • Open REST API
  • Meter Analytics
  • AI-Powered Checklist and Procedure Generation
  • MTTR, MTBF Reports

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Multi-asset Work Orders and PM
  • Escalation Workflows
  • Smart Checklists(Condition-based Forms with Advanced Logic)
  • Workflow Automation (Free upto 3)
  • Advanced Scheduling and Dispatch
  • External Work Orders
  • PO Approval Workflows
  • IoT and Sensor Integration
  • Custom Integrations
  • Automations

User opinions about Zapium price and value

Value for money rating:

To see what individual users think of Zapium's price and value, check out the review snippets below.

“Was a great decision to implement field circle for our service and Maintaince management needs. Some biggest benefits are-highly configurable and that was helpful in optimizing it for our processes.”
Verified reviewer profile picture

Jafar B.

IT professional

“They are kind, personable, and supportive. It was a pleasure setting up the software and they are always improving it even more so to meet their customers needs.”
TL

Timur L.

Owner

Zapium support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
Knowledge Base
Phone Support
FAQs/Forum
Chat

Training options

Live Online
Webinars
Documentation
Videos

Zapium FAQs

Q. What type of pricing plans does Zapium offer?

Zapium has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Zapium?

Zapium has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Zapium support?

Zapium supports the following languages:
English


Q. Does Zapium support mobile devices?

Zapium supports the following devices:
Android, iPad, iPhone


Q. Does Zapium offer an API?

Yes, Zapium has an API available for use.


Q. What other apps does Zapium integrate with?

Zapium integrates with the following applications:
Calendar 365 for Dynamics, QuickBooks Online, Google Calendar


Q. What level of support does Zapium offer?

Zapium offers the following support options:
24/7 (Live rep), Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum, Chat

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